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    Complete noob here sorry if this is an easy question.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • G Offline
      gtimmis07
      last edited by

      Hello,

      I have installed PFsense 2.5.0 onto an older PC of mine and I'm really excited to get this thing up and running for my house.

      I've been having a problem with getting internet on one of my computers. I plug my ethernet cord into my wife's laptop and it gets internet instantly. However, when I plug it into my computer I get "Network: No internet". I have tried all of the restart patterns I could think of, I have tried resetting all of my network settings on my computer, I have tried updating/ reinstalling my LAN adapter drivers, and what I feel is everything under the sun to get this thing running on my computer. It shows I get an IP address for my computer and I can access the PFsense setup console in the browser. I just can't get it to give me internet.

      I went over to a friend's house to set it up for the very first time and we couldn't get any internet on his computer either, I did a factory reset at his house and started fresh and was never able to get internet on his computer. We have an Asrock X370 Killer SLI/ac motherboard its the only thing that seems to be the common item in this setup as we have different internet providers as well.

      So, I have reached this point of coming onto here and asking for help as I'm completely lost as to what to do.

      JKnottJ GertjanG AKEGECA 3 Replies Last reply Reply Quote 0
      • JKnottJ Offline
        JKnott @gtimmis07
        last edited by

        @gtimmis07

        If that computer fails, no matter where you plug it in, then it's a good bet that's where the problem is. Perhaps you could try a USB Ethernet adapter. Many new notebook computers use them, as they don't even have an Ethernet port.

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

        G 1 Reply Last reply Reply Quote 1
        • G Offline
          gtimmis07 @JKnott
          last edited by

          @jknott

          Nice man that was what I was thinking too.. either that or maybe getting a pci-e ethernet NIC card. You wouldn't happen to have any suggestions on any of those cards or usb to ethernet adapters would you?

          JKnottJ 1 Reply Last reply Reply Quote 0
          • JKnottJ Offline
            JKnott @gtimmis07
            last edited by

            @gtimmis07

            No, I can't recommend anything, other than Intel NICs are good for pfsense. NICs are cheap, so give one a try. I suggested the USB Ethernet as I didn't realize your computer wasn't a notebook. Regardless it should work. Hopefully you have USB 3 available, if you go that route.

            BTW, have you checked the LEDs to see if the Ethernet connection is being made?

            PfSense running on Qotom mini PC
            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
            UniFi AC-Lite access point

            I haven't lost my mind. It's around here...somewhere...

            G 1 Reply Last reply Reply Quote 1
            • G Offline
              gtimmis07 @JKnott
              last edited by

              @jknott

              Yes I was looking at Intel NICs. I decided to buy a PCIe Ethernet card to see if that works.

              When I plug the ethernet cord into the back I get one steady light and one blinking light, I get an IP address also.

              JKnottJ T 2 Replies Last reply Reply Quote 0
              • JKnottJ Offline
                JKnott @gtimmis07
                last edited by

                @gtimmis07

                If you're getting an IP address, then something is working. What makes you think it's not working? Is the address appropriate for the network? Can you ping it's own address? The router? A little testing may reveal something.

                PfSense running on Qotom mini PC
                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                UniFi AC-Lite access point

                I haven't lost my mind. It's around here...somewhere...

                G 1 Reply Last reply Reply Quote 0
                • T Offline
                  Tzvia @gtimmis07
                  last edited by

                  @gtimmis07 Unless I missed it or am misreading- you used an old computer (don't know what) and it works with one computer but not another. It sounds like you connected the LAN port on the PFSense box directly to a laptop and it worked. No switch? What type of NICs are in that PFSense box? If they aren't Intel based I would just get a PCI Intel dual nic for the PFSense box because it sounds like it's something going on between the NIC in the PFSense vs the one in the two identical motherboards.
                  Could be something like speed/duplex auto-negotiate not working between the two... If you have a switch in there already, I would think that would be less likely, but you didn't mention one.

                  Tzvia

                  Current build:
                  Hunsn/CWWK Pentium Gold 8505, 6x i226v 'micro firewall'
                  16 gigs ram
                  500gig WD Blue nvme
                  Using modded BIOS (enabled CSTATES)
                  PFSense 2.72-RELEASE
                  Enabled Intel SpeedShift
                  Snort
                  PFBlockerNG
                  LAN and 5 VLANS

                  G 1 Reply Last reply Reply Quote 1
                  • G Offline
                    gtimmis07 @JKnott
                    last edited by

                    @jknott

                    What makes me think it's not working is that I'm not getting internet on that computer and sometimes I can't even get pfsense browser setup page to come up. I will do a little testing tonight ( I'm currently at work) to see what I find out with doing a ping test and such.

                    JKnottJ 1 Reply Last reply Reply Quote 0
                    • G Offline
                      gtimmis07 @Tzvia
                      last edited by

                      @tzvia

                      I have no switch connected to the pfsense tower, just NIC-ethernet-computer. I will write out my full specs when I get home and send them out to you guys. I watched a video on YouTube and bought the same NIC as the one the guy was using and saw how "easy" this would be and how great it would be to use some of the features and speed that pf could supply for me. Nothing is ever easy for me though. I should have known better lmao.

                      Btw I've been rude by not saying thank you for your time this whole time. Really thank you guys so much for helping a noob out.

                      S 1 Reply Last reply Reply Quote 0
                      • JKnottJ Offline
                        JKnott @gtimmis07
                        last edited by

                        @gtimmis07

                        So, you have to take things one step at a time. Can you ping your router by IP address? Can you ping google.com by name? Without more info, it's hard to say where your problem is, as my crystal ball is busted.

                        PfSense running on Qotom mini PC
                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                        UniFi AC-Lite access point

                        I haven't lost my mind. It's around here...somewhere...

                        1 Reply Last reply Reply Quote 1
                        • S Offline
                          SteveITS Rebel Alliance @gtimmis07
                          last edited by

                          @gtimmis07 said in Complete noob here sorry if this is an easy question.:

                          no switch

                          If you're connecting a PC to the pfSense PC with a cable, the devices need to be able to communicate that way. In years past there was a "crossover" Ethernet cable that would change the pins over and that would work most of the time. It's been increasingly more common over time that NICs will "figure it out" and a special cable isn't needed, but that is up to the NIC I would think.

                          Short version: try a 5 port switch, they are pretty cheap.

                          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                          Upvote 👍 helpful posts!

                          JKnottJ 1 Reply Last reply Reply Quote 1
                          • JKnottJ Offline
                            JKnott @SteveITS
                            last edited by

                            @steveits said in Complete noob here sorry if this is an easy question.:

                            In years past there was a "crossover" Ethernet cable

                            Not needed with gigabit NICs and later 100 Mb.

                            PfSense running on Qotom mini PC
                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                            UniFi AC-Lite access point

                            I haven't lost my mind. It's around here...somewhere...

                            S 1 Reply Last reply Reply Quote 1
                            • S Offline
                              SteveITS Rebel Alliance @JKnott
                              last edited by

                              @jknott said in Complete noob here sorry if this is an easy question.:

                              Not needed with gigabit NICs and later 100 Mb.

                              Ah. Many years then. :)

                              Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                              Upvote 👍 helpful posts!

                              1 Reply Last reply Reply Quote 1
                              • T Offline
                                Tzvia
                                last edited by

                                It can work with one computer, but not two other identical to each other (same nic) computers. If that was me, I would watch the NIC link lights on each end- are they blinking, solid, OFF, cycling on and then off, only one lit on one end, but both lit on the other... I keep thinking speed and duplex as the hardware changed on one end and it stopped working.

                                But frankly, this PFS box should be plugged into a switch and tested that way.

                                Tzvia

                                Current build:
                                Hunsn/CWWK Pentium Gold 8505, 6x i226v 'micro firewall'
                                16 gigs ram
                                500gig WD Blue nvme
                                Using modded BIOS (enabled CSTATES)
                                PFSense 2.72-RELEASE
                                Enabled Intel SpeedShift
                                Snort
                                PFBlockerNG
                                LAN and 5 VLANS

                                G 2 Replies Last reply Reply Quote 1
                                • G Offline
                                  gtimmis07 @Tzvia
                                  last edited by

                                  @tzvia @Tzvia @SteveITS

                                  Okay, I'm going to try to answer all the questions in one post lol

                                  Hardware info:
                                  CPU-Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
                                  Motherboard- 21-b6-e1-e2 ( sadly this is all the info I have on this board.
                                  RAM- 8gb not sure the speed though.
                                  NIC- Intel Dell E1G44ET2 PRO/1000ET 1GB PCIe 4 Port Ethernet Network Card 0HM9JY

                                  No Switch is on the network.

                                  The identical motherboards were NOT connected at the same time if that matters, I wanted to see if it was something to do with my internet provider or modem so I choose to go over to his house since he has almost the exact same PC as I do.

                                  On the PFsense PC I can ping google, on my computer I can not.

                                  I will try the IP ping on my pc next and give you an update on that.

                                  Thank you!

                                  1 Reply Last reply Reply Quote 0
                                  • G Offline
                                    gtimmis07 @Tzvia
                                    last edited by

                                    @tzvia @JKnott @SteveITS

                                    I can ping my pc but not google.

                                    JKnottJ 1 Reply Last reply Reply Quote 0
                                    • JKnottJ Offline
                                      JKnott @gtimmis07
                                      last edited by

                                      @gtimmis07

                                      Did you get any error message when you tried to ping google? Can you ping your router?

                                      PfSense running on Qotom mini PC
                                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                      UniFi AC-Lite access point

                                      I haven't lost my mind. It's around here...somewhere...

                                      G 2 Replies Last reply Reply Quote 1
                                      • G Offline
                                        gtimmis07 @JKnott
                                        last edited by

                                        @jknott

                                        Yes I can ping the pfsense tower.

                                        1 Reply Last reply Reply Quote 0
                                        • G Offline
                                          gtimmis07 @JKnott
                                          last edited by

                                          @jknott

                                          Error message for pinging google on my PC is:
                                          Ping request could not find host google . com. Please check the name and try again.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            SteveITS Rebel Alliance @gtimmis07
                                            last edited by

                                            @gtimmis07 ping 8.8.4.4 and if that works it’s likely a DNS issue.

                                            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                                            Upvote 👍 helpful posts!

                                            G 1 Reply Last reply Reply Quote 0
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