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    web-login blocked but cannot find issue

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    Firewalling
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    • H
      HJI
      last edited by

      Community,

      I recently set up an SG-2100. I have not made any special firewall rules or other major changes after getting the appliance online. web browsing is all good with a single noticeable exception.

      When I try to login to Salesforce (https://login.salesforce.com/) i get a strange issue. The login page shows no problem, TFA and login works, the system admin for our SF shows me as logged in but after TFA i get a Server not found issue in any of my web browsers (no extensions running, chrome and firefox). If i connect to internet via hotspot no issue, if i login via hotspot then jump to firewalled network while logged in, no issues.

      Looking over my firewall logs i dont see any IP's being blocked from the SF master whitelist (https://help.salesforce.com/articleView?id=000321501&type=1&mode=1).

      I am feeling a little out of my depth here as i am really not sure whats happening.

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