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    Urgent webgui failed to load

    Scheduled Pinned Locked Moved webGUI
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    • tobywhiting10T
      tobywhiting10
      last edited by tobywhiting10

      I recently had to restart my server running pfsense. To do this I logged into the web configuratior and clicked on "halt system" waited for it to shut down then proceeded with my maintenance.

      Upon rebooting the system the web configurator would not load. After logging into the terminal and selecting option 11 to "restart webconfigurator" I realised I was getting an error message.
      The web configurator still would not load so I rebooted the entire system from within the terminal by selecting option 5. During the Startup I have observed that it failed to load the web gui whilst it starts all of the services. I cannot access by konfigurator through web browser via HTTP or https

      I have attached some images below to hopefully spread some light. the entire system is operational however and everything is working including all port forwarding and suchlike. I have got a feeling it has something to do with the interface "VPNguestnet" this uses the same port which might be the reason for "already in use" however this can be deleted and is not currently used if necessary.

      do you have any reasons to suggest why this is happening and how I can fix it and it is quite an urgent request.

      Waiting on your reply thanks Toby

      Pics: https://drive.google.com/folderview?id=1Ct5YoEHdsO9AlPq6yM928-MckHZ_DMoj
      ( too big to upload directly )

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @tobywhiting10
        last edited by Gertjan

        @tobywhiting10 said in Urgent webgui failed to load:

        https://drive.google.com/folderview?id=1Ct5YoEHdsO9AlPq6yM928-MckHZ_DMoj

        A 'server' process, like nginx, wants to listen to a port, most commonly port 443 TCP for the https access.
        If you set up a OpenVPN with the same port and protocol, then you'll get the issue you saw.

        See it like a phone number : you can't have two phones using the same number.
        Or two devices on the same LAN using the same IP address, etc.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        tobywhiting10T 1 Reply Last reply Reply Quote 1
        • tobywhiting10T
          tobywhiting10 @Gertjan
          last edited by

          @gertjan that is exactly what happened thanks
          How would I delete a Vpn from the console or terminal.

          Thanks

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @tobywhiting10
            last edited by

            @tobywhiting10 said in Urgent webgui failed to load:

            How would I delete

            Deleting is not whay you would be doing.
            It's called "kill". You have to kill a process. The OpenVPN client process.
            Goto the console, use option 8.

            Look it up with :

            ps -ax
            

            or maybe

            ps -ax | grep 'vpn'
            

            Now, the openVPN client process out of the way, you

            Back to the main console menu, and now you can restart the WebGUI.
            This time, it will work.

            Use the GUI to edit OpenVPN client web pages to edit the settings : chose a more 'wise' port number.
            And start the OpenVPN client.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            tobywhiting10T 1 Reply Last reply Reply Quote 0
            • tobywhiting10T
              tobywhiting10 @Gertjan
              last edited by

              @gertjan that work perfectly thank you.

              It's probably worth mentioning that after doing this PFsence gave me a "missing or expired csrf token" upon logging in. this was rectified by clearing all browser cache then resetting it through pfsense. There are many articles on carf so for future readers check them out.

              1 Reply Last reply Reply Quote 0
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