Unexpected random crash & reboot

NBhatti

Hi, I am running TNSR Version: 22.02-1~tnsr-v22.02-1 with Intel(R) Xeon(R) CPU E5-2450 0 @ 2.10GHz processor. 16GB of RAM with Intel Corporation 82599ES 10-Gigabit SFI/SFP+ network cards. Used with 10Gtek# SFP+ DAC Twinax Cable connected for Mikrotik CCS. I have 2 full BGP feeds being tested and traffic load is around 150 Mbps. Server is a Dell R420 machine.

My configuration is simple and where

dataplane cpu workers 4
dataplane ethernet default-mtu 1500
dataplane dpdk dev 0000:08:00.0 network name dag10g
dataplane dpdk dev default network devargs disable_source_pruning=1
dataplane dpdk dev default network tso off
dataplane dpdk dev default network vlan-strip-offload off
dataplane dpdk uio-driver igb_uio
dataplane buffers buffers-per-numa 32768
dataplane ip6 heap-size 8G
dataplane statseg heap-size 1G
dataplane statseg per-node-counters enable
dataplane linux-cp nl-rx-buffer-size 1073741824

and complete configuration is as follows.

TNSR-1 tnsr# show configuration running cli
configuration history enable

nacm disable
nacm read-default deny
nacm write-default deny
nacm exec-default deny
nacm group admin
    member naseer
    member root
    member tnsr
exit
nacm rule-list admin-rules
    group admin
    rule permit-all
        module *
        access-operations *
        action permit
    exit
exit
nacm enable

sysctl vm nr_hugepages 2048

system name TNSR-1

restconf
    enable true
    global authentication-type client-certificate
    global server-certificate restconf
    global server-key restconf
    global server-ca-cert-path selfca
exit

dataplane cpu workers 4
dataplane ethernet default-mtu 1500
dataplane dpdk dev 0000:08:00.0 network name dag10g
dataplane dpdk dev default network devargs disable_source_pruning=1
dataplane dpdk dev default network tso off
dataplane dpdk dev default network vlan-strip-offload off
dataplane dpdk uio-driver igb_uio
dataplane buffers buffers-per-numa 32768
dataplane ip6 heap-size 8G
dataplane statseg heap-size 1G
dataplane statseg per-node-counters enable
dataplane linux-cp nl-rx-buffer-size 1073741824

acl WAN_PROTECTING_ACL
    rule 100
        action deny
        ip-version ipv4
        destination port 179 179
        protocol tcp
    exit
    rule 1000
        action permit
        ip-version ipv4
    exit
exit


nat global-options nat44 max-translations-per-thread 128000
nat global-options nat44 enabled false

prometheus host enable
prometheus host filter /buffer-pools
prometheus host filter /if
prometheus host filter /interface
prometheus host filter /mem
prometheus host filter /node
prometheus host filter /sys

route table ipv4-VRF:0
    id 0
exit


interface subif dag10g 843
    exact-match
    outer-dot1q 843
exit
interface subif dag10g 999
    exact-match
    outer-dot1q 999
exit
interface subif dag10g 1992
    exact-match
    outer-dot1q 1992
exit
interface subif dag10g 2110
    exact-match
    outer-dot1q 2110
exit

interface dag10g
    description UPLINK_TO_MIKROTIK_P9
    enable
    detailed-stats enable
exit
interface dag10g.1992
    description MPPL_VLAN_1992
    enable
    ip address 10.156.1.190/30
    access-list input acl WAN_PROTECTING_ACL sequence 100
    detailed-stats enable
exit
interface dag10g.2110
    description MPPL_VLAN_2110
    enable
    ip address 10.192.1.122/30
    access-list input acl WAN_PROTECTING_ACL sequence 100
    detailed-stats enable
exit
interface dag10g.843
    description VTPL_VLAN_843
    enable
    ip address 192.168.23.1/30
exit
interface dag10g.999
    description WAN_VLAN_999
    enable
    ip address 10.99.99.10/24
    detailed-stats enable
exit

nat ipfix logging domain 1
nat ipfix logging src-port 4739
nat nat64 map parameters
    security-check enable
exit

unbound server
    enable ip4
    enable tcp
    enable udp
    enable harden glue
    enable hide identity
    port outgoing range 4096
exit

snmp host enable
snmp dataplane disable
snmp community community-name yLinx source 10.2.20.52/32 security-name TNSRMonitor
snmp group group-name ROGroup security-name TNSRMonitor security-model v2c
snmp view view-name systemview view-type included oid .1
snmp access group-name ROGroup prefix exact model any level noauth read systemview write none

The system reboots unexpectedly and nothing needs to show in the logs indicating any core dump or anything before crash.

Mar 27 20:17:37 TNSR-1 kernel: [259758.847960] device eno1 entered promiscuous mode
Mar 27 20:21:35 TNSR-1 kernel: [259997.299997] device eno1 left promiscuous mode
Mar 28 08:08:52 TNSR-1 kernel: [302434.142391] audit: type=1400 audit(1648454932.547:36): apparmor="DENIED" operation="open" profile="/usr/sbin/ntpd" name="/snap/bin/" pid=121039 comm="ntpd" requested_mask="r" denied_mask="r" fsu>
Mar 31 07:11:07 TNSR-1 kernel: [    0.000000] microcode: microcode updated early to revision 0x71a, date = 2020-03-24
Mar 31 07:11:07 TNSR-1 kernel: [    0.000000] Linux version 5.11.0-27-generic (buildd@lcy01-amd64-019) (gcc (Ubuntu 9.3.0-17ubuntu1~20.04) 9.3.0, GNU ld (GNU Binutils for Ubuntu) 2.34) #29~20.04.1-Ubuntu SMP Wed Aug 11 15:58:17 U>
Mar 31 07:11:07 TNSR-1 kernel: [    0.000000] Command line: BOOT_IMAGE=/vmlinuz-5.11.0-27-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro intel_iommu=on iommu=pt console=ttyS0,115200n8 console=tty0 maybe-ubiquity

Syslog also shows

Mar 31 07:06:22 TNSR-1 vpp_prometheus_export[105457]: Client address is [::ffff:10.2.20.62]:43212
Mar 31 07:06:37 TNSR-1 vpp_prometheus_export[105457]: Client address is [::ffff:10.2.20.62]:43216
Mar 31 07:11:07 TNSR-1 systemd-modules-load[705]: Inserted module 'uio'
Mar 31 07:11:07 TNSR-1 systemd-modules-load[705]: Inserted module 'igb_uio'
Mar 31 07:11:07 TNSR-1 systemd-modules-load[705]: Inserted module 'msr'
Mar 31 07:11:07 TNSR-1 lvm[699]:   1 logical volume(s) in volume group "ubuntu-vg" monitored
Mar 31 07:11:07 TNSR-1 systemd-modules-load[705]: Module 'vfio_pci' is built in
Mar 31 07:11:07 TNSR-1 systemd[1]: Mounted Huge Pages File System.
Mar 31 07:11:07 TNSR-1 kernel: [    0.000000] microcode: microcode updated early to revision 0x71a, date = 2020-03-24
Mar 31 07:11:07 TNSR-1 systemd[1]: Mounted POSIX Message Queue File System.

I had the same behavior when I had the following settings

dataplane dpdk dev default network tso on
dataplane dpdk dev default network vlan-strip-offload on

dataplane would crash randomly so I set them to off. But again having the same unexpected reboot. Any ideas where to look for and what could be the reason for this reboots?

Thanks.

Derelict

@NBhatti

What are you running it on?

Why do you need 4 workers? I would set that to 1 and see if it stabilizes.

NBhatti

@derelict said in Unexpected random crash & reboot:

@NBhatti

What are you running it on?

Why do you need 4 workers? I would set that to 1 and see if it stabilizes.

It's a Dell R420 server machine with Ubuntu. No specific reason for 4 workers, just to get maximize performance since i want to test it with 2 x 10G uplinks. It could be the 100% CPU core usage may contribute to overheat hence the reboot but I can't seem to find anything in reboot logs or iDRAC System event logs either.

Derelict

@nbhatti What do you mean "Dell R420 server machine with Ubuntu"?

The ubuntu that is installed by the tnsr installer or something else?

I would absolutely go down to 1 worker and see if it stabilizes. You do not need 4 workers to saturate 2 x 10G links. 1 should be sufficient.

NBhatti

@derelict When you said what are you running it on, I thought you were asking for the hardware :)

Anyway, I have turned down the config to just 1 worker. 4 were working fine since last reboot, but since a single core should also service the purpose, I'll put that to 1 worker to see if that works fine.

Thanks for the help.