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    Upgrade to 22.05 has killed my pppoe WAN

    Scheduled Pinned Locked Moved General pfSense Questions
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    • O
      orangehand
      last edited by

      I upgraded to 22.05 from 22.01 via the WebGUI. On reboot my pppoe (fttp) connection will not come up. I have toggled it to DHCP and am currently connected via pfsense via my ISP's FritzBox and that setup works. Further changing the connection type back to pppoe (which comes back as blank values) and plugging the WAN back into my pfsense box fails to bring it up.

      Really oddly the upgrade_log.latest refers to the upgrade I did a few weeks ago from 2.6 CE to 22.01 + edition.

      HELP!! (please)

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        Are you seeing errors in the logs when you try to connect?

        Like this perhaps in the ppp log:

        Cannot attach to ng_ether message: Invalid argument.
        

        It looks likely that the upgrade didn't complete as expected given the logs.
        Check the output of pkg info -x pfSense. Are there any packages still showing 22.01?

        Steve

        O 1 Reply Last reply Reply Quote 0
        • O
          orangehand @stephenw10
          last edited by orangehand

          @stephenw10
          From ppp log:
          Jun 29 16:33:01 ppp 79227 [igb0] Cannot attach to ng_ether message: Invalid argument.
          Jun 29 16:33:01 ppp 79227 [wan_link0] PPPoE: Error creating ng_pppoe node on igb0:
          Jun 29 16:33:01 ppp 79227 [wan_link0] PPPoE node for link is not initialized
          Jun 29 16:33:01 ppp 79227 [wan_link0] Link: DOWN event
          Jun 29 16:33:01 ppp 79227 [wan_link0] LCP: Down event
          Jun 29 16:33:01 ppp 79227 [wan_link0] Link: reconnection attempt 5 in 2 seconds

          From pkg info:
          pfSense-22.01
          pfSense-Status_Monitoring-1.7.11_4
          pfSense-base-22.05
          pfSense-default-config-serial-22.05
          pfSense-kernel-pfSense-22.05
          pfSense-pkg-Status_Traffic_Totals-2.3.2_2
          pfSense-pkg-acme-0.7.1_1
          pfSense-pkg-bandwidthd-0.7.4_5
          pfSense-pkg-freeradius3-0.15.7_33
          pfSense-pkg-iperf-3.0.2_5
          pfSense-pkg-ntopng-0.8.13_10
          pfSense-pkg-openvpn-client-export-1.6_4
          pfSense-pkg-squid-0.4.45_8
          pfSense-pkg-squidGuard-1.16.18_20
          pfSense-pkg-sudo-0.3_6
          pfSense-pkg-suricata-6.0.4_1
          pfSense-rc-22.05
          pfSense-repo-22.05_2
          pfSense-upgrade-1.0_26
          php74-pfSense-module-0.76

          How do I fix this please Steve?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Right so it's still running the 22.01 meta package for some reason.

            I assume it's not offering you an update in the gui?

            If you run pfSense-upgrade -d at the command line does it offer anything?

            Otherwise you can try running pkg-static upgrade and it should then see the updated meta package.

            Steve

            O 1 Reply Last reply Reply Quote 0
            • O
              orangehand @stephenw10
              last edited by

              @stephenw10
              so pfSense -upgrade -d from the gui cmd gives:

              Updating repositories metadata...
              Updating pfSense-core repository catalogue...
              Fetching meta.conf: . done
              Fetching packagesite.pkg: . done
              Processing entries: .. done
              pfSense-core repository update completed. 14 packages processed.
              Updating pfSense repository catalogue...
              Fetching meta.conf: . done
              Fetching packagesite.pkg: .......... done
              Processing entries: .......... done
              pfSense repository update completed. 540 packages processed.
              All repositories are up to date.

              The following 61 package(s) will be affected (of 0 checked):

              New packages to be INSTALLED:
              graphite2: 1.3.14 [pfSense]
              harfbuzz: 4.1.0 [pfSense]
              lua54: 5.4.2 [pfSense]
              php74-libbe: 0.1.4 [pfSense]

              Installed packages to be UPGRADED:
              bash: 5.1.12 -> 5.1.16 [pfSense]
              bind-tools: 9.16.23 -> 9.16.26 [pfSense]
              clamav: 0.104.1,1 -> 0.104.2,1 [pfSense]
              db5: 5.3.28_7 -> 5.3.28_8 [pfSense]
              devcpu-data: 20211109 -> 20220221 [pfSense]
              dnsmasq: 2.86,1 -> 2.86_3,1 [pfSense]
              dpinger: 3.0 -> 3.2 [pfSense]
              filterdns: 2.0_5 -> 2.0_6 [pfSense]
              fontconfig: 2.13.94_1,1 -> 2.13.94_2,1 [pfSense]
              gdbm: 1.22 -> 1.23 [pfSense]
              graphviz: 2.44.1_17 -> 2.50.0 [pfSense]
              hostapd: 2.9_4 -> 2.10 [pfSense]
              iperf3: 3.10.1_1 -> 3.11 [pfSense]
              libgd: 2.3.1,1 -> 2.3.3,1 [pfSense]
              links: 2.20.2_1,1 -> 2.25,1 [pfSense]
              mpd5: 5.9_6 -> 5.9_7 [pfSense]
              mysql57-client: 5.7.36 -> 5.7.37_1 [pfSense]
              ndpi: 4.0.d20210818,1 -> 4.2.d20220210,1 [pfSense]
              nginx: 1.20.2_1,2 -> 1.20.2_9,2 [pfSense]
              nss: 3.73 -> 3.76 [pfSense]
              ntopng: 5.0.d20210923,1 -> 5.2.d20220314,1 [pfSense]
              ntp: 4.2.8p15_3 -> 4.2.8p15_5 [pfSense]
              openvpn: 2.5.4_1 -> 2.6.0_8 [pfSense]
              pfSense: 22.01 -> 22.05 [pfSense]
              pfSense-pkg-sudo: 0.3_6 -> 0.3_7 [pfSense]
              php74-bz2: 7.4.26 -> 7.4.28 [pfSense]
              php74-ctype: 7.4.26 -> 7.4.28 [pfSense]
              php74-filter: 7.4.26 -> 7.4.28 [pfSense]
              php74-ftp: 7.4.26 -> 7.4.28 [pfSense]
              php74-gettext: 7.4.26 -> 7.4.28 [pfSense]
              php74-intl: 7.4.26 -> 7.4.28 [pfSense]
              php74-json: 7.4.26 -> 7.4.28 [pfSense]
              php74-ldap: 7.4.26 -> 7.4.28 [pfSense]
              php74-opcache: 7.4.26 -> 7.4.28 [pfSense]
              php74-pcntl: 7.4.26 -> 7.4.28 [pfSense]
              php74-pdo_sqlite: 7.4.26 -> 7.4.28 [pfSense]
              php74-pfSense-module: 0.76 -> 0.81 [pfSense]
              php74-posix: 7.4.26 -> 7.4.28 [pfSense]
              php74-readline: 7.4.26 -> 7.4.28 [pfSense]
              php74-session: 7.4.26 -> 7.4.28 [pfSense]
              php74-shmop: 7.4.26 -> 7.4.28 [pfSense]
              php74-simplexml: 7.4.26 -> 7.4.28 [pfSense]
              php74-sockets: 7.4.26 -> 7.4.28 [pfSense]
              php74-sqlite3: 7.4.26 -> 7.4.28 [pfSense]
              php74-sysvmsg: 7.4.26 -> 7.4.28 [pfSense]
              php74-sysvsem: 7.4.26 -> 7.4.28 [pfSense]
              php74-sysvshm: 7.4.26 -> 7.4.28 [pfSense]
              php74-xmlreader: 7.4.26 -> 7.4.28 [pfSense]
              php74-xmlwriter: 7.4.26 -> 7.4.28 [pfSense]
              postgresql13-client: 13.5 -> 13.6 [pfSense]
              py38-libzfs: 1.1.2021100100 -> 1.1.2022021400 [pfSense]
              smartmontools: 7.2_3 -> 7.3 [pfSense]
              socat: 1.7.4.2 -> 1.7.4.3 [pfSense]
              squid: 4.15 -> 5.4.1 [pfSense]
              sudo: 1.9.8p2 -> 1.9.10 [pfSense]
              suricata: 6.0.4 -> 6.0.4_3 [pfSense]
              vnstat: 2.8 -> 2.9 [pfSense]

              Number of packages to be installed: 4
              Number of packages to be upgraded: 57

              The process will require 9 MiB more space.

              **** WARNING ****
              Reboot will be required!!
              Proceed with upgrade? (y/N) Aborting...

              Then after running pkg-static upgrade I get "up to date" in the Update section as per this screenshot
              Screenshot 2022-06-30 at 09.24.08.png

              Running the pfSense-upgrade via ssh doesn't seem to solve it either:
              sudo pfSense-upgrade -d
              Password:

              Updating repositories metadata...
              Updating pfSense-core repository catalogue...
              Fetching meta.conf: . done
              Fetching packagesite.pkg: . done
              Processing entries: .. done
              pfSense-core repository update completed. 14 packages processed.
              Updating pfSense repository catalogue...
              Fetching meta.conf: . done
              Fetching packagesite.pkg: .......... done
              Processing entries: .......... done
              pfSense repository update completed. 540 packages processed.
              All repositories are up to date.

              The following 61 package(s) will be affected (of 0 checked):

              New packages to be INSTALLED:
              graphite2: 1.3.14 [pfSense]
              harfbuzz: 4.1.0 [pfSense]
              lua54: 5.4.2 [pfSense]
              php74-libbe: 0.1.4 [pfSense]

              Installed packages to be UPGRADED:
              loads of packages and
              pfSense: 22.01 -> 22.05 [pfSense]
              and loads more

              Number of packages to be installed: 4
              Number of packages to be upgraded: 57

              The process will require 9 MiB more space.

              **** WARNING ****
              Reboot will be required!!
              Proceed with upgrade? (y/N) y

              Removing vital flag from php74...
              Downloading upgrade packages...
              Updating pfSense-core repository catalogue...
              pfSense-core repository is up to date.
              Updating pfSense repository catalogue...
              pfSense repository is up to date.
              All repositories are up to date.
              Checking for upgrades (57 candidates): .......... done
              Processing candidates (57 candidates): .......... done
              Checking integrity... done (0 conflicting)
              The following 61 package(s) will be affected (of 0 checked):

              New packages to be INSTALLED:
              graphite2: 1.3.14 [pfSense]
              harfbuzz: 4.1.0 [pfSense]
              lua54: 5.4.2 [pfSense]
              php74-libbe: 0.1.4 [pfSense]

              Installed packages to be UPGRADED:
              bash: 5.1.12 -> 5.1.16 [pfSense]
              bind-tools: 9.16.23 -> 9.16.26 [pfSense]
              clamav: 0.104.1,1 -> 0.104.2,1 [pfSense]
              db5: 5.3.28_7 -> 5.3.28_8 [pfSense]
              devcpu-data: 20211109 -> 20220221 [pfSense]
              dnsmasq: 2.86,1 -> 2.86_3,1 [pfSense]
              dpinger: 3.0 -> 3.2 [pfSense]
              filterdns: 2.0_5 -> 2.0_6 [pfSense]
              fontconfig: 2.13.94_1,1 -> 2.13.94_2,1 [pfSense]
              gdbm: 1.22 -> 1.23 [pfSense]
              graphviz: 2.44.1_17 -> 2.50.0 [pfSense]
              hostapd: 2.9_4 -> 2.10 [pfSense]
              iperf3: 3.10.1_1 -> 3.11 [pfSense]
              libgd: 2.3.1,1 -> 2.3.3,1 [pfSense]
              links: 2.20.2_1,1 -> 2.25,1 [pfSense]
              mpd5: 5.9_6 -> 5.9_7 [pfSense]
              mysql57-client: 5.7.36 -> 5.7.37_1 [pfSense]
              ndpi: 4.0.d20210818,1 -> 4.2.d20220210,1 [pfSense]
              nginx: 1.20.2_1,2 -> 1.20.2_9,2 [pfSense]
              nss: 3.73 -> 3.76 [pfSense]
              ntopng: 5.0.d20210923,1 -> 5.2.d20220314,1 [pfSense]
              ntp: 4.2.8p15_3 -> 4.2.8p15_5 [pfSense]
              openvpn: 2.5.4_1 -> 2.6.0_8 [pfSense]
              pfSense: 22.01 -> 22.05 [pfSense]
              pfSense-pkg-sudo: 0.3_6 -> 0.3_7 [pfSense]
              php74-bz2: 7.4.26 -> 7.4.28 [pfSense]
              php74-ctype: 7.4.26 -> 7.4.28 [pfSense]
              php74-filter: 7.4.26 -> 7.4.28 [pfSense]
              php74-ftp: 7.4.26 -> 7.4.28 [pfSense]
              php74-gettext: 7.4.26 -> 7.4.28 [pfSense]
              php74-intl: 7.4.26 -> 7.4.28 [pfSense]
              php74-json: 7.4.26 -> 7.4.28 [pfSense]
              php74-ldap: 7.4.26 -> 7.4.28 [pfSense]
              php74-opcache: 7.4.26 -> 7.4.28 [pfSense]
              php74-pcntl: 7.4.26 -> 7.4.28 [pfSense]
              php74-pdo_sqlite: 7.4.26 -> 7.4.28 [pfSense]
              php74-pfSense-module: 0.76 -> 0.81 [pfSense]
              php74-posix: 7.4.26 -> 7.4.28 [pfSense]
              php74-readline: 7.4.26 -> 7.4.28 [pfSense]
              php74-session: 7.4.26 -> 7.4.28 [pfSense]
              php74-shmop: 7.4.26 -> 7.4.28 [pfSense]
              php74-simplexml: 7.4.26 -> 7.4.28 [pfSense]
              php74-sockets: 7.4.26 -> 7.4.28 [pfSense]
              php74-sqlite3: 7.4.26 -> 7.4.28 [pfSense]
              php74-sysvmsg: 7.4.26 -> 7.4.28 [pfSense]
              php74-sysvsem: 7.4.26 -> 7.4.28 [pfSense]
              php74-sysvshm: 7.4.26 -> 7.4.28 [pfSense]
              php74-xmlreader: 7.4.26 -> 7.4.28 [pfSense]
              php74-xmlwriter: 7.4.26 -> 7.4.28 [pfSense]
              postgresql13-client: 13.5 -> 13.6 [pfSense]
              py38-libzfs: 1.1.2021100100 -> 1.1.2022021400 [pfSense]
              smartmontools: 7.2_3 -> 7.3 [pfSense]
              socat: 1.7.4.2 -> 1.7.4.3 [pfSense]
              squid: 4.15 -> 5.4.1 [pfSense]
              sudo: 1.9.8p2 -> 1.9.10 [pfSense]
              suricata: 6.0.4 -> 6.0.4_3 [pfSense]
              vnstat: 2.8 -> 2.9 [pfSense]

              Number of packages to be installed: 4
              Number of packages to be upgraded: 57

              The process will require 9 MiB more space.

              Downloading pkg...

              No packages are required to be fetched.
              Integrity check was successful.

              Removing unnecessary packages...
              Checking integrity... done (0 conflicting)
              Nothing to do.
              Activating boot environment default... done.
              System is going to be upgraded. Rebooting in 10 seconds.

              Broadcast Message from nstjh@pfSense.orangehand.lan
              (/dev/pts/0) at 9:31 BST...

              System is going to be upgraded. Rebooting in 10 seconds.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, so it looks like it was offering you the upgrade but you initially refused it?

                Did you then run it and it is now showing up to date pkgs?

                Crucially it was showing the updated mpd5 which is required for PPPoE:

                mpd5: 5.9_6 -> 5.9_7 [pfSense]
                

                Steve

                O 1 Reply Last reply Reply Quote 0
                • O
                  orangehand @stephenw10
                  last edited by

                  @stephenw10

                  I’m sorry I may have confused myself. Output of pfSense-upgrade in the gui seems to show that all is now up to date. But still no pppoe wan connection can be made. Should I give up, reinstall and restore a backup?

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    That's probably quicker if you're able to do that.

                    Steve

                    O 2 Replies Last reply Reply Quote 0
                    • O
                      orangehand @stephenw10
                      last edited by

                      @stephenw10
                      Clean install and restore seems to have got me back up and running. Changed the file system to ZFS.

                      In order to restore + which I previously had should I just request another lab key? Or should I use the previous one if I can find it?

                      Thanks for all your help Steve; the moral of the story is to have a cheap router ready to rock so you can plug pfsense downstream of it and thus retain functionality. Zen's FritzBox has set me in good stead in this instance.

                      1 Reply Last reply Reply Quote 0
                      • O
                        orangehand @stephenw10
                        last edited by

                        @stephenw10
                        Oddly I cannot paste in a key. It's on 2.6 CE, but the register page does not allow pasting - says it already knows the device. Can you advise please?

                        Screenshot 2022-07-01 at 13.40.55.png

                        O 1 Reply Last reply Reply Quote 0
                        • O
                          orangehand @orangehand
                          last edited by

                          @orangehand
                          Sorry - ignore. I hadn't spotted it in the upgrade drop down!

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Like it says there, your device is already registered, you don't need to register again. the NDI doesn't change when you reinstall.

                            Steve

                            O 1 Reply Last reply Reply Quote 0
                            • O
                              orangehand @stephenw10
                              last edited by

                              @stephenw10 So I am back at 22.01 where I was. I'd like to go up to 22.05. What chance do you think of the same chaos ensuing? Am understandably nervous!

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Well I've updated countless things from 22.01 to 22.05 without issue. Including CE > Plus upgraded boxes. So I wouldn't expect any issues. You can never be 100% though since you hit something last time.

                                O 1 Reply Last reply Reply Quote 0
                                • O
                                  orangehand @stephenw10
                                  last edited by

                                  @stephenw10
                                  Same again. No WAN post upgrade to 22.05
                                  This is a mess!
                                  Any ideas?

                                  O 1 Reply Last reply Reply Quote 0
                                  • O
                                    orangehand @orangehand
                                    last edited by

                                    @orangehand
                                    I’ve got a spare physical port. Might it be worth trying to move the wan interface to it?

                                    O 1 Reply Last reply Reply Quote 0
                                    • O
                                      orangehand @orangehand
                                      last edited by

                                      @orangehand
                                      Just tried igb2. Simply changed WAN to it in interface assignments. Haven’t rebooted. No dice

                                      O 1 Reply Last reply Reply Quote 0
                                      • O
                                        orangehand @orangehand
                                        last edited by

                                        @orangehand
                                        Rebooted. No change

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          You see the same error? Same output from pkg info -x pfSense?

                                          I note you have Squid running, I wonder if that is getting stuck reinstalling.

                                          O 1 Reply Last reply Reply Quote 0
                                          • O
                                            orangehand @stephenw10
                                            last edited by

                                            @stephenw10

                                            Shell Output - pkg info -x pfSense
                                            pfSense-22.01
                                            pfSense-Status_Monitoring-1.7.11_4
                                            pfSense-base-22.05
                                            pfSense-default-config-serial-22.05
                                            pfSense-kernel-pfSense-22.05
                                            pfSense-pkg-Status_Traffic_Totals-2.3.2_2
                                            pfSense-pkg-acme-0.7.1_1
                                            pfSense-pkg-bandwidthd-0.7.4_5
                                            pfSense-pkg-iperf-3.0.2_5
                                            pfSense-pkg-ntopng-0.8.13_10
                                            pfSense-pkg-openvpn-client-export-1.6_4
                                            pfSense-pkg-pfBlockerNG-devel-3.1.0_4
                                            pfSense-pkg-squid-0.4.45_8
                                            pfSense-pkg-squidGuard-1.16.18_20
                                            pfSense-pkg-sudo-0.3_7
                                            pfSense-pkg-suricata-6.0.4_1
                                            pfSense-rc-22.05
                                            pfSense-repo-22.05_2
                                            pfSense-upgrade-1.0_26
                                            php74-pfSense-module-0.76

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