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Unable to check for updates (SOLVED)

Scheduled Pinned Locked Moved General pfSense Questions
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  • G
    gothixkhan @stephenw10
    last edited by Dec 20, 2022, 6:03 PM

    @stephenw10 just to clarify what I did and why it worked.

    I had it set to the development branch.
    I think you guys had a release either yesterday or the day before.
    the updater + upgrade to pf+ only works because it picked up the new release, which is 20221220.1549

    up until yesterday it was erroring out.

    1 Reply Last reply Reply Quote 1
    • B
      briddle @Matt2
      last edited by Jan 5, 2023, 11:23 PM

      @matt2

      I had the same issue and this worked like a charm!

      1 Reply Last reply Reply Quote 0
      • W
        wifi-will @sgc
        last edited by Jan 10, 2023, 1:43 AM

        @sgc Fixed for me. THankyou!

        1 Reply Last reply Reply Quote 0
        • J
          Jare 0
          last edited by Jan 13, 2023, 1:44 PM

          Still having trouble with this.

          I'm on a 6100 - running 22.01.

          When running "pkg -d update" I get different errors depending on the selected firmware branch. I get an invalid link error on the release branches and the dev branch gives me much more... few examples below. I can post the entire result if needed.

          "pkg: Repository pfSense-core has a wrong packagesite, need to re-create database"

          "DBG(1)[79952]> PkgRepo: need forced update of pfSense-core"

          "pkg: wrong architecture: FreeBSD:14:amd64 instead of FreeBSD:12:amd64"

          "pkg: repository pfSense-core contains packages with wrong ABI: FreeBSD:14:amd64"

          "Processing entries... done"

          "Unable to update repository pfSense-core"

          "Error updating repositories!"

          I've searched around and found some info on forced update of the database but thought I'd check in here first.

          Thank you.

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Jan 13, 2023, 8:01 PM

            Looks like you may have pulled in a bad pfSense-upgrade at some point. What does pkg info pfSense-upgrade show?
            You may need to switch the repo back to 22.01 and force reinstall pfSense-upgrade from there.

            J 1 Reply Last reply Jan 13, 2023, 8:19 PM Reply Quote 0
            • J
              Jare 0 @stephenw10
              last edited by Jan 13, 2023, 8:19 PM

              @stephenw10

              pfSense-upgrade-1.0_27
              Name : pfSense-upgrade
              Version : 1.0_27
              Installed on : Fri Sep 16 19:48:18 2022 EDT
              Origin : sysutils/pfSense-upgrade
              Architecture : FreeBSD:12:amd64
              Prefix : /usr/local
              Categories : sysutils
              Licenses : APACHE20
              Maintainer : coreteam@pfsense.org
              WWW : https://www.pfsense.org/
              Comment : pfSense upgrade script
              Annotations :
              FreeBSD_version: 1203506
              build_timestamp: 2022-09-08T00:05:44+0000
              built_by : poudriere-git-3.3.99.20220831
              port_checkout_unclean: no
              port_git_hash : 83c4d6dbf695
              ports_top_checkout_unclean: yes
              ports_top_git_hash: 8065fbca4d5a
              repo_type : binary
              repository : pfSense
              Flat size : 63.7KiB
              Description :
              pfSense upgrade script

              WWW: https://www.pfsense.org/

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Jan 13, 2023, 8:36 PM

                Yeah, that's a much later version.

                Make sure the update branch is set to 22.01 then run:
                pkg upgrade -f pfSense-upgrade

                That should bring you back to the correct pkg for 22.01 and that should then allow you to upgrade to either 22.05 or 23.01b.

                J D 2 Replies Last reply Jan 13, 2023, 8:49 PM Reply Quote 0
                • J
                  Jare 0 @stephenw10
                  last edited by Jan 13, 2023, 8:49 PM

                  @stephenw10

                  Just gave that a shot and received the following;

                  pkg: invalid url: /pfSense_plus-v22_01_amd64-core
                  pkg: Cannot parse configuration file!

                  I would obviously like a quick fix to this, but would doing a clean install of 22.05 and uploading my 22.01 config file clear up this issue? I've been toying with the idea of changing to ZFS anyway.

                  I appreciate your time - thank you.

                  S 1 Reply Last reply Jan 13, 2023, 9:05 PM Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator @Jare 0
                    last edited by Jan 13, 2023, 9:05 PM

                    @jare-0 said in Unable to check for updates (SOLVED):

                    would doing a clean install of 22.05 and uploading my 22.01 config file clear up this issue?

                    Yes. An that's also probably quickest if you have local access to the firewall.

                    1 Reply Last reply Reply Quote 1
                    • T
                      thwong @techpro2004
                      last edited by Jan 16, 2023, 10:25 AM

                      @techpro2004 thanks for your fix.
                      I was running stable 22.05.14 and since then I couldn't update to any version.

                      With your fix, I can update mine to development version without any issues.

                      1 Reply Last reply Reply Quote 0
                      • D
                        dedskwirl @stephenw10
                        last edited by Jan 26, 2023, 7:26 AM

                        @stephenw10
                        I'm having a similar issue. Running pkg info pfSense-upgrade gives me the following:

                        pfSense-upgrade-1.0_27
                        Name           : pfSense-upgrade
                        Version        : 1.0_27
                        Installed on   : Fri Sep 16 19:30:36 2022 EDT
                        Origin         : sysutils/pfSense-upgrade
                        Architecture   : FreeBSD:12:armv7
                        Prefix         : /usr/local
                        Categories     : sysutils
                        Licenses       : APACHE20
                        Maintainer     : coreteam@pfsense.org
                        WWW            : https://www.pfsense.org/
                        Comment        : pfSense upgrade script
                        Annotations    :
                        	FreeBSD_version: 1203506
                        	build_timestamp: 2022-09-08T00:04:38+0000
                        	built_by       : poudriere-git-3.3.99.20220831
                        	port_checkout_unclean: no
                        	port_git_hash  : 83c4d6dbf695
                        	ports_top_checkout_unclean: yes
                        	ports_top_git_hash: 8065fbca4d5a
                        	repo_type      : binary
                        	repository     : pfSense
                        Flat size      : 63.7KiB
                        Description    :
                        pfSense upgrade script
                        

                        And running pkg-static update -f gives me the following output:

                        Updating pfSense-core repository catalogue...
                        pkg-static: Repository pfSense-core has a wrong packagesite, need to re-create database
                        Fetching meta.conf: . done
                        Fetching packagesite.pkg: . done
                        Processing entries:
                        pkg-static: wrong architecture: FreeBSD:12:amd64 instead of FreeBSD:12:armv7
                        pkg-static: repository pfSense-core contains packages with wrong ABI: FreeBSD:12:amd64
                        Processing entries... done
                        Unable to update repository pfSense-core
                        Updating pfSense repository catalogue...
                        pkg-static: Repository pfSense has a wrong packagesite, need to re-create database
                        Fetching meta.conf: . done
                        Fetching packagesite.pkg: .......... done
                        Processing entries:
                        pkg-static: wrong architecture: FreeBSD:12:amd64 instead of FreeBSD:12:armv7
                        pkg-static: repository pfSense contains packages with wrong ABI: FreeBSD:12:amd64
                        Processing entries... done
                        Unable to update repository pfSense
                        Error updating repositories!
                        

                        I have also tried the fix pinned at the top of this page. I do not have local access to the system. Running an SG-3100.

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Jan 26, 2023, 1:09 PM

                          Ah, OK. That manual fix should not be required for any users any longer but also it would never have applied to the 3100 because it's an armv7 device not amd64. Hence the errors you see there. You need to revert that change did you keep a copy of the original file?

                          It should be:

                          FreeBSD: { enabled: no }
                          
                          pfSense-core: {
                            url: "pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core",
                            mirror_type: "srv",
                            signature_type: "fingerprints",
                            fingerprints: "/usr/local/share/pfSense/keys/pkg",
                            enabled: yes
                          }
                          
                          pfSense: {
                            url: "pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05",
                            mirror_type: "srv",
                            signature_type: "fingerprints",
                            fingerprints: "/usr/local/share/pfSense/keys/pkg",
                            enabled: yes
                          }
                          

                          What error are you seeing trying to update with that file in place?

                          D 1 Reply Last reply Jan 26, 2023, 3:30 PM Reply Quote 0
                          • D
                            dedskwirl @stephenw10
                            last edited by Jan 26, 2023, 3:30 PM

                            @stephenw10
                            That seems to have worked. Thanks!

                            1 Reply Last reply Reply Quote 1
                            • S
                              SHoover80
                              last edited by Jan 27, 2023, 11:32 PM

                              Is it too much to ask for, to just release the installer for the latest version of pfsense plus. Here I am trying to resolve an issue with PFSense Plus 22.5 resulting in me having to do a fresh install. As other recovery methods aren't working, And in normal circumstances with my situation, The easiest method would be to just do a fresh install, and use my backup config to recover and go on with my day. But I cant simply install PFSense Plus, restore my backup. and get back to where I was and what I was working on. Instead I have to install an out outdated version of CE, upgrade that, Then upgrade that to PFSense Plus, 22.1 Then upgrade that again to 22.5. But for whatever reason, CE is having issues unable to check for updates. So, 5 fresh installs failed attempts later, multiple issues during one required update process or the next. An hour+ of my time wasted dealing with update issues trying to get an outdated version of CE to update Just so I can get to the point where I get PFSense Plus to install, so I can update that and Finally get to the current Non BETA version.

                              1 Reply Last reply Reply Quote 2
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Jan 28, 2023, 1:24 AM

                                It should be possible to go from 2.6 to 23.01 directly once it's released. It will probably be possible to go from 2.7 but that is a moving target.
                                Other options are in development.

                                W 1 Reply Last reply Jan 29, 2023, 10:00 PM Reply Quote 0
                                • W
                                  wifi-will @stephenw10
                                  last edited by Jan 29, 2023, 10:00 PM

                                  @stephenw10 im in the same boat where i have remote sites, and to backdate firmware, i have to travel to site, backup, and install firmware from USB. I think it should be as easy to roll back firmware as it is to update. PS Sense is constantly informing you that there is an update, only to update and them find out there are issues.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Jan 29, 2023, 10:55 PM

                                    If you're running a ZFS install and update from 22.05 to 23.01 it will automatically create a snapshot before the update and you can roll back it simply by selecting it.

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      DanTappan @techpro2004
                                      last edited by Feb 2, 2023, 3:08 PM

                                      @techpro2004 This just worked for me also. Was on 22.01-RELEASE and getting the "unable to check" error, 22.05 now shows as available.

                                      1 Reply Last reply Reply Quote 1
                                      • J
                                        Jossk
                                        last edited by Jossk Feb 13, 2023, 11:11 PM Feb 13, 2023, 11:09 PM

                                        I am having a similar issue on 5100. The difference being, I can see my installed packages, but the Available Packages is empty, nor is it able to check for system updates.

                                        I have checked the pfSense.conf file. It looks to be correct (from what others have posted).

                                        I have also tried switching to the development branch, then back.

                                        pkg -d update
                                        

                                        DBG(1)[96943]> pkg initialized
                                        Updating pfSense-core repository catalogue...
                                        DBG(1)[96943]> PkgRepo: verifying update for pfSense-core
                                        DBG(1)[96943]> PkgRepo: need forced update of pfSense-core
                                        DBG(1)[96943]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.conf
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.conf with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.conf with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.conf with opts "i"
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.txz
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.txz with opts "i"
                                        pkg: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/meta.txz: No address record
                                        repository pfSense-core has no meta file, using default settings
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.pkg
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.pkg with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.pkg with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.pkg with opts "i"
                                        pkg: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.pkg: No address record
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.txz
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.txz with opts "i"
                                        pkg: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-core/packagesite.txz: No address record
                                        Unable to update repository pfSense-core
                                        Updating pfSense repository catalogue...
                                        DBG(1)[96943]> PkgRepo: verifying update for pfSense
                                        DBG(1)[96943]> PkgRepo: need forced update of pfSense
                                        DBG(1)[96943]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.conf
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.conf with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.conf with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.conf with opts "i"
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.txz
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.txz with opts "i"
                                        pkg: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/meta.txz: No address record
                                        repository pfSense has no meta file, using default settings
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.pkg
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.pkg with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.pkg with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.pkg with opts "i"
                                        pkg: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.pkg: No address record
                                        DBG(1)[96943]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.txz
                                        DBG(1)[96943]> opening libfetch fetcher
                                        DBG(1)[96943]> Fetch > libfetch: connecting
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.txz with opts "i"
                                        DBG(1)[96943]> Fetch: fetching from: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.txz with opts "i"
                                        pkg: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.txz: No address record
                                        Unable to update repository pfSense
                                        Error updating repositories!

                                        I also made sure ".pfsense.org" & ".netgate.com" were in the DNSBL whitelist.

                                        Any ideas for me to try?

                                        Thanks

                                        S 1 Reply Last reply Feb 13, 2023, 11:28 PM Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator @Jossk
                                          last edited by Feb 13, 2023, 11:28 PM

                                          @jossk said in Unable to check for updates (SOLVED):

                                          pkg: https://firmware.netgate.com/pkg/pfSense_plus-v22_05_amd64-pfSense_plus_v22_05/packagesite.txz: No address record
                                          Unable to update repository pfSense
                                          Error updating repositories!

                                          No address record means it cannot resolve the repo server so you have a DNS issue on the firewall. Go to Diag > DNS Lookup and resolving firmware.netgate.com. Make sure you are seeing results from the configures servers.

                                          Steve

                                          J 1 Reply Last reply Feb 14, 2023, 12:05 AM Reply Quote 0
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