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    Azure Appliance Include Support?

    Scheduled Pinned Locked Moved Virtualization
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    • A
      ar-ptg-co
      last edited by

      Hello. I'm confused as to whether the pfSense+ Azure appliance comes with Netgate support or not. The Azure pricing plans show different costs for TAC Lite, Pro, and Enterprise:

      https://azuremarketplace.microsoft.com/en-us/marketplace/apps/netgate.netgate-pfsense-plus-fw-vpn-router?tab=PlansAndPrice

      But on netgate's website they say:

      "In order to keep prices low, the software is not bundled with a support subscription. For users who need commercial support, Netgate Global Support can be purchased at..."

      https://docs.netgate.com/pfsense/en/latest/solutions/azure-appliance/support.html

      NollipfSenseN 1 Reply Last reply Reply Quote 0
      • NollipfSenseN
        NollipfSense @ar-ptg-co
        last edited by

        @ar-ptg-co I would suspect that it doesn't come with support other than here at the forum since it's a Microsoft product...anymore and you should expect to pay; let hope that support staff verify.

        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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