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Web GUI crashes after upgrade from 22.05 to 23.01

Plus 23.01 Development Snapshots (Retired)
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  • S
    stephenw10 Netgate Administrator
    last edited by Jan 10, 2023, 12:28 PM

    Mmm, that's identical. Still crashes in the same place? When you try to access the GUI after upgrade?

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Jan 10, 2023, 12:43 PM

      Also do you have the IPSec widget on the dashboard of the firewall you're trying to access?

      And is the local pfSense also running 23.01?

      J 2 Replies Last reply Jan 10, 2023, 7:09 PM Reply Quote 0
      • J
        jjstecchino @stephenw10
        last edited by Jan 10, 2023, 7:09 PM

        @stephenw10 Local pfsense is running 23.01b. Upgraded the remote pfsense to 23.01r and as I try to navigate to the web guy still crashes immediately. it seems the same crash as 23.01b. I am not sure if the ipsec widget is on the dashboard. I'll try to boot to 22.05 and check.

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        • J
          jjstecchino @stephenw10
          last edited by Jan 10, 2023, 7:25 PM

          @stephenw10 Ok... I rebooted to 22.05, deleted all packages and all widgets from the dashboard except for traffic graphs and system informations. Re updated to 23.01, update went without error, but again as I launch the web guy the system crashes.

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Jan 10, 2023, 8:08 PM

            Hmm, same backtrace again?

            J 1 Reply Last reply Jan 10, 2023, 8:15 PM Reply Quote 0
            • J
              jjstecchino @stephenw10
              last edited by Jan 10, 2023, 8:15 PM

              @stephenw10 Yep!
              textdump.tar

              J 1 Reply Last reply Jan 10, 2023, 8:24 PM Reply Quote 0
              • J
                jjstecchino @jjstecchino
                last edited by Jan 10, 2023, 8:24 PM

                Is it nginx crashing?

                1 Reply Last reply Reply Quote 0
                • J
                  jimp Rebel Alliance Developer Netgate
                  last edited by Jan 10, 2023, 8:29 PM

                  Do you reach the GUI over an IPsec VPN? If it's over IPsec, what sort of IPsec? Mobile? Site to Site? What type of config?

                  When you connect to SSH, is that also across IPsec, or is it direct?

                  The crash appears to be during a memory operation while handling a packet from nginx across IPsec.

                  Though I'm not aware of anything like that happening to anyone else.

                  If the crashes were not nearly identical, I'd suspect hardware.

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                  J 1 Reply Last reply Jan 10, 2023, 8:44 PM Reply Quote 0
                  • J
                    jjstecchino @jimp
                    last edited by Jan 10, 2023, 8:44 PM

                    @jimp Both ssh and GUI are through an ipsec site to site. Ipsec conf is IKEv2 with a mutual PSK, Phase 1 encryption is AES 256, SHA256, DH 2048 bit.
                    Phase 2 is an IPV4 tunnel, ESP, AES256-GCM 128bit PFS 14.

                    These are the same settings I was running on 22.05 and previous versions without a hitch. If I revert to 22.05 all is well.

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                    • J
                      jimp Rebel Alliance Developer Netgate
                      last edited by Jan 10, 2023, 8:47 PM

                      Do you have AES-NI or some other crypto module enabled?

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                      J 1 Reply Last reply Jan 10, 2023, 8:48 PM Reply Quote 0
                      • J
                        jjstecchino @jimp
                        last edited by Jan 10, 2023, 8:48 PM

                        @jimp aes-ni is enabled

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                        • J
                          jimp Rebel Alliance Developer Netgate
                          last edited by Jan 10, 2023, 8:49 PM

                          Can you try disabling AES-NI to see if it makes a difference?

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                          Do not Chat/PM for help!

                          J 1 Reply Last reply Jan 10, 2023, 8:50 PM Reply Quote 0
                          • J
                            jjstecchino @jimp
                            last edited by Jan 10, 2023, 8:50 PM

                            @jimp any way to disable from the cli so I don't have to go back to 22.05, change and re-update?

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                            • J
                              jimp Rebel Alliance Developer Netgate
                              last edited by jimp Jan 10, 2023, 8:52 PM Jan 10, 2023, 8:52 PM

                              Not easily, though you could use viconfig and find the aesni line and remove it.

                              It would look like one of the following:

                              <crypto_hardware>aesni</crypto_hardware>
                              

                              or

                              <crypto_hardware>aesni_cryptodev</crypto_hardware>
                              

                              If you delete that and reboot it will not load the aesni module.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

                              J 1 Reply Last reply Jan 10, 2023, 9:05 PM Reply Quote 0
                              • J
                                jjstecchino @jimp
                                last edited by Jan 10, 2023, 9:05 PM

                                @jimp Disabled AES-NI,

                                AES-NI module is not loaded anymore:

                                /root: kldstat
                                Id Refs Address Size Name
                                1 21 0xffffffff80200000 39a4240 kernel
                                2 1 0xffffffff83ba6000 5b2878 zfs.ko
                                3 1 0xffffffff84159000 aab0 opensolaris.ko
                                4 1 0xffffffff84720000 2220 cpuctl.ko
                                5 1 0xffffffff84723000 3248 ichsmb.ko
                                6 1 0xffffffff84727000 2178 smbus.ko
                                7 1 0xffffffff8472a000 20e8 coretemp.ko

                                Still same crash.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Jan 10, 2023, 9:12 PM

                                  Can we assume this only happens when you try to access the GUI over IPSec? Or is that the only way you can test it?

                                  J 1 Reply Last reply Jan 10, 2023, 9:18 PM Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Jan 10, 2023, 9:16 PM

                                    Assuming it's policy based IPSec do you have static route via LAN in place to allow that access on the remote pfSense?

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                                    • J
                                      jjstecchino @stephenw10
                                      last edited by Jan 10, 2023, 9:18 PM

                                      @stephenw10 this is the only way I can test it. At the moment I don't have local access to this firewall. Once I do have local access I want to try a default config and if it works add ipsec and then packages. It will be a few weeks before I can go to the other house.

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                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by Jan 10, 2023, 9:20 PM

                                        Do you have something behind it you could try accessing it via? Something you could remote desktop to maybe?

                                        J 2 Replies Last reply Jan 10, 2023, 9:29 PM Reply Quote 0
                                        • J
                                          jjstecchino @stephenw10
                                          last edited by Jan 10, 2023, 9:29 PM

                                          @stephenw10 Not at the moment. maybe tomorrow I can remote to my son Macbook and try local access.

                                          Don't know if it does matter but the problem firewall is running both ipv4 and ipv6

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