OpenVPN could not be established after upgrade to 23.01 on SG-3100

routeless

Also got this issue on Netgate 3100

Dayve

Same issue here. I upgraded last night and lost all openvpn connections. Anyone know of a fix coming or know how to resolve?

fertig

Same issue here.

Cannot create tun-Interfaces manually either

[23.01-RELEASE][root@fw]/dev: openvpn --mktun --dev tun1
2023-02-16 13:27:50 Note: --mktun does not support DCO. Creating TUN interface.
2023-02-16 13:27:50 Options error: options --mktun and --rmtun are not available on your operating system.  Please check 'man tun' (or 'tap'), whether your system supports using 'ifconfig tun0 create' / 'destroy' to create/remove persistent tunnel interfaces.
2023-02-16 13:27:50 Exiting due to fatal error

[23.01-RELEASE][root@fw]/dev: ifconfig tun1 create
ifconfig: SIOCIFCREATE2 (tun1): Invalid argument

[23.01-RELEASE][root@fw]/dev: mknod /dev/tun1 c 10 200
mknod: /dev/tun1: No such file or directory

There are not many devices at all in /dev, perhaps there's more broken

shpokas

@fertig
why can't they release a new update, instead forcing me to go onsite to reflash the device?

fertig

@shpokas said in OpenVPN could not be established after upgrade to 23.01 on SG-3100:

@fertig
why can't they release a new update, instead forcing me to go onsite to reflash the device?

I think the reflash is a workaround, they'll probably fix it - the problem is about a half a day old

MaxK 0

@innostus Mission critical software development, testing, deployment, and support has been my career since 1985. First rule for applying an update: develop and test a contingency plan to ensure you can fallback to a known operational state if anything goes wrong during or after the update.

You can blame Netgate for missing a defect but we are all responsible for ensuring that we follow industry established best practices to ensure a rapid recovery from an unplanned event or disaster. If I upgraded my environment without testing or having a fallback plan and I am suffering from unexpected or degraded performance, I am to blame - not Netgate.

If I don’t have the time or resources to test or recover then I wait to upgrade and monitor forums like this to see if there are any issues that may impact my environment.

Finally, thank you very much to everyone who did discover issues and provided the valuable information for Netgate to address them.

innostus

@maxk-0 Thanks for replying. You seem to assume that I do not have a fallback. However, one of the reasons someone buys an appliance, is to have decent reliability and support. Also, the 3100 is aimed at small business and private persons, who do not always have a spare device to test with. My own mistakes: I missed the news items on the 23.01 beta, RC and release. They followed rapidly after each other. That should have tipped me off into waiting a little longer.

Have a nice day!

Arnold

johnpoz

@maxk-0 said in OpenVPN could not be established after upgrade to 23.01 on SG-3100:

contingency plan to ensure you can fallback to a known operational state

This is the way ;)

Youtube Video

Be it your in an enterprise or just a home user - this is the way! ;)

shpokas

@johnpoz
sure there's a way, I just, dammit, don't want to go onsite!

stephenw10

Opened a bug for this: https://redmine.pfsense.org/issues/13963

Updating the linker file manaully fixed it for me. Run: kldxref /boot/kernel

Steve

innostus

@stephenw10 This works for me!

fertig

@stephenw10

working fine and is reboot safe. Excellent. Thanks.
I won't reflash and wait for a possible bugfix release.

johnpoz

@shpokas I hear ya - but we always have someone on hand in the DC when doing any sort of upgrade.. Just in case.. The best laid plans can always fail..

I left some boxes at sites on old pfsense for longest time because of covid, and just pita to either go there or have someone available..

And also hear ya that damn it this box should just work.. And I should just be able to click update.. But no matter how easy it should be or how many times it has worked in the past, etc. And this is not some minor update, this is a major change to freebsd, and an upgrade to php as well, etc..

I haven't pulled the trigger yet on my 4860 here at home.. But I did get the new 23.01 image from tac already, and will burn it to usb and be ready to clean install if something goes horrible wrong.. Nothing will I hope - but just in case, I don't want to be down for any period of time. I also still have 22.05 image if need be to clean install too, etc.

Also notice that I might have an issue with my 4860 "may have issues with the ichsmb0 and/or ehci0" so have that info handy to put in the /boot/loader.conf.local

If something crashes and burns - I wouldn't be happy no.. But also know that things like this can happen.. I need to update the dsm version on my nas for example.. And had many an update go smooth in the past, but since the last update I have created a non supported configuration with nvme as storage.. People say shouldn't be a problem - but just in case I am currently backing up my plex and dockers that reside on the nvme storage - just in case that doesn't survive the update.. And I don't want to go through the hassle recreating them, nor using a backup from a few days ago.. So running a backup just before I do the update later this morning ;)

stephenw10

I would add the line to disable ichsmb on the 4860 before upgrading @johnpoz
You lose nothing by having it there. We will likely add that by default in 23.05.
If you're not on the console you won't notice anything anyway.

johnpoz

@stephenw10 thanks I was thinking of that.. Any reason why a clean install might be good - change to the zfs layout or anything. I was thinking I should be able to test the zfs rollback feature with this update as well.

So should I be able to rollback to 22.05 after an update to 23.01?

stephenw10

Yes you can roll back to 22.05 from 23.01. But not to 22.01.

There's no particular reason a clean install should be any better there. IMO at least!

johnpoz

@stephenw10 might have to give that a test run ;) I really don't ever see any need for the feature myself - but might be nice to have at least tested it in case of anyone having questions on it at some point.

fred7911

Same here (SG-3100), OpenVPN service cannot start after 23.01 update.

Is the command kldxref /boot/kernel (described in this thead as a fix) the offcial recommended solution, or should we wait for another workaround? If done, would it be a permanent fix?

Thank you

stephenw10

I have use that and seen no issues since. It does survive a reboot.

fred7911

Ok great, thank you!
I will also follow your bug report status..