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    Update from 22.05 to 23.01 one bricked another with errors.

    Official Netgate® Hardware
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    • I
      itNGO
      last edited by

      Customer Netgate 7100 passive node upgrade startet from WebGUI. After 2 hours still down. So need to drive 1,5hours to have a look as this as no IPMI. Anyone else Problems with Netgate 7100?

      Second one passive Node Netgate 1537 does not show traffic on dashboard for Interface Statistics.
      But seems to work. Still have all active nodes on 22.05 and will not upgrade any more as it looks like this is a very buggy release overall....

      170fa00b-9274-459d-84fd-217eb3fdbe7a-image.png

      S 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Were you able to see why the 7100 did not complete the upgrade?

        For reference I would advise cross-connecting the consoles between the nodes so you can access that remotely.

        What interfaces are you using on the 1537? That's not an issue I've seen.

        Steve

        I 1 Reply Last reply Reply Quote 0
        • I
          itNGO @stephenw10
          last edited by

          @stephenw10
          Will be onsite tomorrow to have a look at the 7100 1u.

          The 1537. You mean this?
          4d373b14-7e06-49b1-b510-c2a86924d3f6-image.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes, exactly. Nothing terribly exotic there.

            Does the output of netstat -i agree with that?

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            • S
              SteveITS Galactic Empire @itNGO
              last edited by

              @itngo Since you mention “passive” is the 7100 in HA? There is this about auto crossover not working:
              https://redmine.pfsense.org/issues/13993

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That would not prevent it coming back up after the upgrade though. It would prevent config sync functioning if they're connected directly and the link is not a cross-over cable.

                Steve

                S 1 Reply Last reply Reply Quote 0
                • S
                  SteveITS Galactic Empire @stephenw10
                  last edited by

                  @stephenw10 said in Update from 22.05 to 23.01 one bricked another with errors.:

                  That would not prevent it coming back up after the upgrade though. It would prevent config sync functioning if they're connected directly and the link is not a cross-over cable.

                  Yeah, sorry, I answered too quickly...unrelated to the above but if OP is driving on site, might want to bring a crossover cable.

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote 👍 helpful posts!

                  1 Reply Last reply Reply Quote 1
                  • I
                    itNGO @stephenw10
                    last edited by stephenw10

                    @stephenw10 said in Update from 22.05 to 23.01 one bricked another with errors.:

                    netstat -i

                    More or less....

                    Name      Mtu Network       Address              Ipkts Ierrs Idrop    Opkts Oerrs  Coll
                    ix0      1500 <Link#1>      3c:ec:ef:3d:45:86       51     0     0       68     0     0
                    ix0         - fe80::%ix0/64 fe80::3eec:efff:f        0     -     -        2     -     -
                    ix0         - 10.255.102.0/ 10.255.102.200          48     -     -       59     -     -
                    ix1      1500 <Link#2>      3c:ec:ef:3d:45:87 2550884280 13506     0  2336847     0     0
                    ix1         - fe80::%ix1/64 fe80::3eec:efff:f        0     -     -        1     -     -
                    ix1         - 185.250.90.0/ 185.250.90.251      612424     -     -      990     -     -
                    ix1         - 185.250.88.25 185.250.88.252     1351705     -     -        0     -     -
                    ix1         - 185.250.91.25 185.250.91.252      655286     -     -        0     -     -
                    ix1         - 185.250.90.0/ 185.250.90.253           0     -     -        0     -     -
                    ix1         - 185.250.89.0/ 185.250.89.253           0     -     -        0     -     -
                    ix1         - 185.250.91.0/ 185.250.91.253           0     -     -        0     -     -
                    ix1         - 185.250.88.0/ 185.250.88.253           0     -     -        0     -     -
                    ix1         - 185.250.89.25 185.250.89.252      170184     -     -        0     -     -
                    ixl0     1500 <Link#3>      00:e0:ed:88:5e:c6 54902978    99 4294822888 281475420885107     0     0
                    ixl0        - fe80::%ixl0/6 fe80::2e0:edff:fe        0     -     -        1     -     -
                    ixl0        - 185.54.108.0/ RZB-BGP01          4603809     -     -  7156544     -     -
                    ixl1     1500 <Link#4>      00:e0:ed:88:5e:c7 92188931     0 4294822671 281474980273727     0     0
                    ixl1        - fe80::%ixl1/6 fe80::2e0:edff:fe        0     -     -        1     -     -
                    igb0*    1500 <Link#5>      ac:1f:6b:fe:93:92        0     0     0        0     0     0
                    igb1*    1500 <Link#6>      ac:1f:6b:fe:93:93        0     0     0        0     0     0
                    lo0     16384 <Link#7>      lo0                      0     0     0        0     0     0
                    lo0         - localhost     localhost                0     -     -        0     -     -
                    lo0         - fe80::%lo0/64 fe80::1%lo0              0     -     -        0     -     -
                    lo0         - your-net      localhost                0     -     -        0     -     -
                    enc0*    1536 <Link#8>      enc0                     0     0     0        0     0     0
                    pfsync0  1500 <Link#9>      pfsync0                  0     0     0       18     0     0
                    pflog0* 33152 <Link#10>     pflog0                   0     0     0        0     0     0
                    ixl1.44  1500 <Link#11>     00:e0:ed:88:5e:c7  3157148     0     0  3349773     5     0
                    ixl1.44     - fe80::%ixl1.4 fe80::2e0:edff:fe        0     -     -        1     -     -
                    ixl1.44     - 10.255.144.0/ 10.255.144.253     3141508     -     -  3304409     -     -
                    
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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      There's a lot more traffic shown there. Is the Interface Stats widget also showing that now?

                      I 1 Reply Last reply Reply Quote 0
                      • I
                        itNGO @stephenw10
                        last edited by

                        @stephenw10
                        No, at least still nothing after 6 days runtime.
                        0c8dc16a-5c69-4d89-bd47-0364459fc3a2-image.png

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, what about in Status > Interfaces?

                          I 1 Reply Last reply Reply Quote 0
                          • I
                            itNGO @stephenw10
                            last edited by

                            @stephenw10
                            Also empty...
                            06d0264d-2ec8-4b61-ae2b-9c2554067540-image.png

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                            • I
                              itNGO
                              last edited by

                              About the 7100u.
                              I am onsite and have USB-Console Connection. The system is looks OK from console with 23.01 but there is no Network-Access overall. A ping from console brings just "Network is down".

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by stephenw10

                                No default route perhaps?

                                Go to System > Routing > Gateways and make sure the main WAN gateway is set as default.

                                Possibly this issue: https://redmine.pfsense.org/issues/14057

                                Steve

                                I 1 Reply Last reply Reply Quote 0
                                • I
                                  itNGO @stephenw10
                                  last edited by

                                  @stephenw10
                                  Unable, as we can not access the WebGUI. Even a Ping form same Subnet is not possible....

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, OK that's a lower level issue then.

                                    Is DHCP working?

                                    Is the firewall pulling an upstream WAN IP?

                                    When you tried to ping from the console and it failed what were you trying to ping? Is it unable to ping out on any interface?

                                    Steve

                                    I 1 Reply Last reply Reply Quote 0
                                    • I
                                      itNGO @stephenw10
                                      last edited by

                                      @stephenw10
                                      Thank for reply,

                                      It can not even Ping its Master pfsense which is still on 22.05.

                                      So no Ping on LAN, WAN or opt-interfaces.
                                      All static IPs..

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, are the interfaces linked? NIC link LEDs lit?
                                        Does ifconfig -va show them as UP with the correct link type?
                                        etherswitchcfg might be useful there too if you're using the switches interfaces.

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                                        • I
                                          itNGO @stephenw10
                                          last edited by

                                          @stephenw10 said in Update from 22.05 to 23.01 one bricked another with errors.:

                                          etherswitchcfg

                                          Yes, ports are active, LEDs are worling and ifconfig -va as also etherswitchfg confirms connections.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, you can't even ping to or from the other node over the sync connection? Is that directly between them?

                                            Can we see the actual error output it shows?

                                            Steve

                                            I 1 Reply Last reply Reply Quote 0
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