Official Netgate® Hardware

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  Resources for new appliance owners
  • ivor

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  PfSense virtual appliances for Cloud - AWS and Azure
  • ivor

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  Official pfSense hardware customer photos / network pics porn!
  • ivor

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  I made a few changes from my setup last year. I upgraded to a deeper rack with a few more rack units of space to accommodate a Dell Powerconnect 5524p and to hold my HPE Microserver g10 NAS. The primary goals for this upgrade were for 802.3af and 10gbe to several devices. ( I have a second switch that can be stacked with the first for an additional 2x sfp+ ports) I'm still using the Netgear CM600, Netgate 2440, and Rpi3 model B but the pi will be repurposed shortly after I virtualize FreePBX.
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  SG-3100 Very Unstable
  • 0daymaster

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  Thanks jimp! Just updated.
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  SG-5100 - Hardware watchdog? (watchdogd)
  • luckman212

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  Just an update: 1 month in and no issues to report. Everything working well. Hope this gets baked into 2.4.5
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  XG-7100-DT loud fan noise
  • bootstraponline

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  Thanks. I opened https://go.netgate.com/support/tickets/15760
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  SG-3100 Slow Throughput
  • torred

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  Alright, if anyone happens to read all the way down here, I never figured out what the problem between the two was, but I ended up bypassing the AT&T RG by doing this: https://github.com/aus/pfatt It was fairly easy to compile the needed ng_etf.ko kernel module for armv6: Get a FreeBSD 11.2 amd64 VM going (for pfSense 2.4.4) -- make sure to include src when installing Get a shell, and do this: $ cd /usr/src $ make kernel-toolchain TARGET_ARCH=armv6 # Wait about an hour $ make buildenv TARGET_ARCH=armv6 BUILDENV_SHELL=/bin/sh $ cd /usr/src/sys/modules/netgraph/etf $ make You now have your own compile netgraph etf module, follow the rest of the guide. I used the OPT1 (mvneta0) port for the RG, and the WAN (mvneta2) port for the ONT Everything works fine now.
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  State of MBT-2220/MBT-4220?
  • goodthings

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  @goodthings said in State of MBT-2220/MBT-4220?: Interesting. Do you happen to know if any European distributor sells the MBT-4220 or are these generally only sold directly by Netgate? Not off the top of my head, but if you ask sales@netgate.com they would be able to tell you for sure.
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  Upgrade failed; SG-2220 won't boot from USB
  • goodthings

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  Support was exceptionally helpful and helped me through a few troubleshooting steps. Unfortunately it appears to be an out-of-warranty hardware issue. The USB port is not working and the filesystem on the eMMC flash can't be repaired with fsck, so either both failed, the USB bus is defective or there's something else going on. I have shipped it off to my vendor for examination hoping that it can be repaired at cost. Funnily just had a SG-4860 from the same order (Oct 2015) fail last week. Luck is not on my side but at least I had ordered an identical unit just after the EOS announcement this spring and only needed to restore from backup.
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  Upgrading SG-2220 from 2.3.x to 2.4.x
  • soul710

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  @goodthings said in Upgrading SG-2220 from 2.3.x to 2.4.x: 115200 Yes, indeed after using 115200 as advised by the technical support I was able to get it to work. I just confused 115200 with 112500 in my attempts.
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  Setup for trunk via OPT1 port of SG-3100
  • vacquah

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  You would need to use tagging to break out vlans into your network.. For the switch ports I am not sure if you can break them out in a port mode or have to use them with tagging to make them discrete to be 100% honest.. While I have 2 3100s I have not had need to break out any of the switch ports to other vlans as of yet.. Just using the as switch ports for lan and currently both devices only have switch connected to 1 port that vlan is on.. I count 5 networks there.. Your lan which is default on the switch I believe could all be on the switch ports if you have devices directly connected. Then 1 of your other networks could be untagged on your opt1 interface 3 of your vlans tagged. Or they could all be tagged - that is up to you. Only reason I could see breaking up the switch ports into their own interfaces is if need more speed between vlans for intervlan traffic. Keep in mind every vlan you put on a physical interface will be sharing the physical bandwidth of that port. Do you plan on connecting any devices directly to the switch ports of your 3100... Will these devices need to be in different vlans? Will you be connecting an AP directly into one of these switch ports that will carry multiple vlans?
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  Replacement AC Adapter
  • SovereignMan

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  That sounds excellent. A pfsense firewall at that pricepoint is unbeatable.
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  Reload Factory Config from Console?
  • gridman

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  Okay, thank you. That makes sense because doing what I outlined above didn't solve my problem.
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  SG-5100 Reset Button
  • gridman

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  I should mention this. The behavior of the SG-5100 is a bit different than the unit shown in this video, but that is not surprising. The bottom line is the it is a Reset button on the front of the 5100 for resetting to factory defaults.
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  Netgate XG-7100 - Optional interfaces
  • ConnyLindquist

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  https://store.netgate.com/ Steve
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  SG2440 cold boot
  • timt1

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  Another quick update - the SG-2440 was removed from service about 6 months ago - office consolidation. Pulled the box home - powered it up on late last week, and it worked thru the boot sequence and started up correctly.... did the pfSense upgrade to 2.4.4, and all seems to be good. So that's a really cold boot so to speak... Anyways - with coreboot ADI_RCCVE-01.00.00.17-nodebug and 2.4.4, seems to be working. Still some concern about the C2000 series issue - the coreboot update should have fixed things, but still see a number of reports of no-boot issues on this board family here on the forums - not clear as all queries have been directed back to netgate customer support, and no further action on those posts...
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  SG-5100 driver for Windows 7
  • gridman

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  Thank you very much for your help. I missed that section in the manual. Actually, I plugged it into 3 different computers and Windows did not assign a COM port to it. The Device Manager showed it was an unknown device. But, I downloaded the driver package and installed it. Now, I can get into the console. Thanks.
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  Unresponsive SG-4860 after firmware upgrade 2.4.4
  • Blackops

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  Well right after Installation when you login into the WebGUI some wizard comes up and you will end up with a working and secure basic Setup. :-) -Rico
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  SG-8860-1U Red Light No Console
  • S101SZ

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  Hello. Please, create a ticket: go.netgate.com and put all this info into your ticket, also Serial number or order number Azamat
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  Hardware upgrade for SG-5100
  • Bumper

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  For BIOS settings search for NCA-1510 User Manual
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  Unable to restore SG-3100
  • wgstarks

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  FYI: https://redmine.pfsense.org/issues/8994
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  SG-5100 package contents mystery
  • Xyzzy

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  @bumper said in SG-5100 package contents mystery: So I installed a new KingSpec M.2 drive in my SG-5100. Now what do I do for the system to actually use it? I assume there is some sort of partitioning and formatting to do. My dashboard just shows the standard 8gb drive. Start a new thread to ask an unrelated question.
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  Aggregate two ethernet ports at the switch level on the XG-7100
  • timwilkinson

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  @derelict @azekiel Well, finally returned to this subject after reading about the 'etherswitchcfg' command which let's you create another lagg on the switch. Here's how it looks in the UI after I've created lagg1 using the command 'etherswitchcfg laggroup1 members 7,8'. I notice that the UI in 2.4.4 lets you edit the laggs on the switch, but whenever you save it (or touch the switch configuration in anyway) they all just because lagg0 ... a bug? Anyway, I have this manually lagged into my switch (no LACP I read somewhere) and it all seems to work.
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  MBT-2220 won't boot from Memstick
  • TheWaterbug

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  Thanks for the follow up! Steve
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  SG-3100 Power Off Status Lights
  • generaluser88457

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  @wgstarks, they did not offer a method. For us it means hoping our backup was shutdown properly and not finding out if there is a problem until we go to deploy our backup box in an emergency. Looks like something pretty basic was overlooked in the development process. I hope I didn't make a bad decision by switching to pfSense hardware. I won't know for sure until we get more time in production. We had over a year using pfSense in a virtualized environment and it worked great. The only big problem we had was any major changes or troubleshooting we needed to do on ESXi meant taking the whole network down instead of just the services on that server.
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  How do I re-flash a SG-3100 to the Factory settings?
  • jmbarry

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  I updated the content in that post. Thanks for pointing it out!
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  Shutting down and restarting pfSense SG-1000 microfirewall
  • Michel-angelo

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  Thanks. This resolves my issue.
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  Netgate APU4-30GB not booting properly
  • patrickCES

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  No problem Cliff, glad you're back up and running normally. Steve
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  Q: how to reflash pfSense image to a bricked SG-4860 (no usb console output)
  • tonykitzky

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  Netgate is an awesome company. They stand behind their products. full stop. I get a lot of value out of my little netgate 4860 appliance and will continue to do so for years to come. Thank-you.
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  Unresponsive SG-2220
  • BradWaite

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  Contact support at https://go.netgate.com/
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  SG-3100 performance issues with PPPOE connection
  • murraybryant

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  Hi everyone Was hoping someone has some ideas on how to trouble shoot my issues. Currently the SG-3100 is an expensive lemon, unable to connect to a PPPOE connection with any kind performance. Do I need to put an external router between my internet connection and the box. Which feels crazy! regards Murray
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  XG-7100 1U PPPoE performance?
  • FlyingBear

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  How to register more than 1 appliance?
  • akuma1x

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  @stephenw10 said in How to register more than 1 appliance?: We have removed the need to register the hardware since most of the resources are now publicly available. If you need a restore image just open a ticket at go.netgate.com and we will come straight back to you. Steve Ok, cool. Thanks Steve! Jeff
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  Netgate Coreboot Upgrade for SG-5100
  • joesl

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  Thanks for the clarification!
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  What happens when power restored?
  • Gob

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  @gob said in What happens when power restored?: Hi I have a couple of Netgate SG-4860 appliances set up as a HA pair in a remote overseas office. These don't happen to be the rack-mount 1U model of the SG-4860, right? You do mention HA pair, and I thought those were only the rack mount models. I've got one of those rack mount units, and on the back side, there is definitely a power switch and what I'm assuming is a reset/reboot button. I think mine does, in fact, reboot after a complete power outage (after the UPS battery runs out of juice), but I'm not too sure. Jeff
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  SG-3100 vs MBT-4220
  • Rypht

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  @ozy311 said in SG-3100 vs MBT-4220: Speedtest sustain in the mid 950’s reliably. Here's a pretty good SG-3100 video review, with a teardown and speedtests: https://www.youtube.com/watch?v=dbSUdDyfW0M Jeff
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  VK-T40E ASSERTION FAILED: file 'src/vendorcode/amd/agesa/f14/Proc/Mem/Feat/EXCLUDIMM/mfdimmexclud.c', line 185
  • Ozy311

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  This sucks. I've had 40% (4 of 10) of my VK-T40E's fail so far. My friend's SG-2220 just died too. All of the sub $1K hardware seems to have a low MTBF.
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  Upgrade (restore config) from C2758 (with expansion card) to XG-7100 not working
  • raymond.bill

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  SG-1000 update to 2.4.4 broke
  • NF

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  Prob be a good idea for them to make that "Create an account and manage your tickets online" a link to creating an account ;) Or even just replace that Sign up at the top with a button..
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  SG-5100 IX0-3 LEDs
  • joesl

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  Thanks Jim! ..now it makes sense.. I thought all my devices decided to go to 100Mbps!