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    Unable to connect to OpenVPN server

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    • D
      darnokg
      last edited by

      Greetings!

      I've been having a not so great time trying to troubleshoot this issue, and I'm stuck and don't know where to go from here.

      At work I have a OpenVPN server running on pfSense. Works fine for three of my co-workers. They can access our network no problem. I can also access my work network via cellphone (not on home wifi).

      Since today was a work from home day due to weather, I figured I'll just vpn into my work server and get some work done. After all, it worked before....fast forward 6 hours later and I still can't connect to my work server.

      What I've tried:

      Fresh install of pfsense 2.6 followed by update to Plus.
      Home pfsense config is pretty much default.
      Verified it's not the Windows 11 firewall or antivirus by disabling them.
      Can't connect via cellphone when on Wifi, but can connect when on cell service.
      I'm using the same client and vpn config as my coworkers. They connect just fine.
      Also tried Viscosity, no luck.

      What gets me the must is that it used to work just fine and the reinstall didn't help either.
      When I setup the remote connections for my coworkers, there was no firewall configs on their part. Just the installer and config file. Easy peasy. But of course not for me.

      Any ideas? Anyone else have a similar issue?

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      • V
        viragomann @darnokg
        last edited by

        @darnokg said in Unable to connect to OpenVPN server:

        Can't connect via cellphone when on Wifi, but can connect when on cell service.

        This could indicate a miss-routing at your ISP.
        Sometimes saw such issues, if both endpoints has the same ISP, but it could also be with another one.

        Are there other services running at the company, which you can connect to?

        If you have access to the company's firewall again, check the log for your connection attempts.

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        • D
          darnokg @viragomann
          last edited by

          @viragomann

          Both endpoints are running on Verizon Fios. I'll see if can get put in a ticket with Verizon.

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