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NDP Table Data Missing (GUI)

Scheduled Pinned Locked Moved Plus 23.09 Development Snapshots (Retired)
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  • J
    jimp Rebel Alliance Developer Netgate
    last edited by Sep 6, 2023, 5:00 PM

    Curious I was able to make this happen just once on one system here but then I refreshed and it worked, and now I can't make it happen again.

    The GUI page just runs NDP same as you would from the CLI, but it uses ndp -na

    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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    1 Reply Last reply Reply Quote 0
    • J
      jimp Rebel Alliance Developer Netgate
      last edited by Sep 6, 2023, 5:25 PM

      I opened https://redmine.pfsense.org/issues/14755 to track this, though I tried on quite a few different systems and couldn't make it happen again.

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

      R 2 Replies Last reply Sep 6, 2023, 5:30 PM Reply Quote 0
      • R
        RobbieTT @jimp
        last edited by RobbieTT Sep 6, 2023, 5:49 PM Sep 6, 2023, 5:30 PM

        @jimp
        Just checked and both ndp -a and ndp -na work just fine via the CLI.

        I also noticed this at the end of the CLI table this time around:

        Segmentation fault (core dumped)
        

        I don't recall seeing that fault message before.

        <118>Bootup complete
        <6>pid 54956 (ndp), jid 0, uid 0: exited on signal 11 (core dumped)
        <6>pid 98799 (ndp), jid 0, uid 0: exited on signal 11 (core dumped)
        <6>pid 36036 (ndp), jid 0, uid 0: exited on signal 11 (core dumped)
        <6>pid 52178 (ndp), jid 0, uid 0: exited on signal 11 (core dumped)
        <6>pid 79239 (ndp), jid 0, uid 0: exited on signal 11 (core dumped)
        <6>pid 95436 (ndp), jid 0, uid 0: exited on signal 11 (core dumped)
        <6>ng0: changing name to 'pppoe0'
        pf_test6: kif == NULL, if_xname pppoe0
        <6>ng0: changing name to 'pppoe0'
        

        ☕️

        1 Reply Last reply Reply Quote 0
        • R
          RobbieTT @jimp
          last edited by RobbieTT Sep 7, 2023, 6:54 PM Sep 7, 2023, 2:54 PM

          @jimp

          For reasons unexplained the NDP table became populated again. Nothing has changed since yesterday or this morning but the data is back:

           2023-09-07 at 15.45.52.png

          Weird but yes, it is intermittent, if you give it long enough.

          [edit: Post reboot the NDP Table is empty again.]

          ☕️

          R 1 Reply Last reply Sep 10, 2023, 12:49 PM Reply Quote 0
          • R
            RobbieTT @RobbieTT
            last edited by RobbieTT Sep 10, 2023, 12:52 PM Sep 10, 2023, 12:49 PM

            @jimp

            Ok, after a few days of testing it seems the NDP Table only becomes populated after around 24 hours post-boot. This may be linked to previous observations that the idle/offline flags on the Status/DHCPv6 Leases page are invariably incorrect and that MAC and Hostnames are typically missing.

             2023-09-10 at 13.50.35.png

            It is like the whole IPV6 stack has a gap between its normal functioning and the GUI monitoring and display pages, as the raw data via the CLI is correct.

            [Issue remains present with v23.09.a.20230907.0600 too.]

            ☕️

            C 1 Reply Last reply Sep 13, 2023, 6:31 PM Reply Quote 0
            • C
              cmcdonald Netgate Developer @RobbieTT
              last edited by Sep 13, 2023, 6:31 PM

              @RobbieTT

              I have built ndp with debug symbols for testing. It would be great to get a core dump from this version

              https://redmine.pfsense.org/issues/14755#note-3

              Need help fast? https://www.netgate.com/support

              R 1 Reply Last reply Sep 13, 2023, 8:15 PM Reply Quote 0
              • R
                RobbieTT @cmcdonald
                last edited by Sep 13, 2023, 8:15 PM

                @cmcdonald

                I guess that is on me but I've no real idea how to install this or recover back to normal again.

                I've downloaded the file I can see that a couple of move files / mv command's are needed but don't presume I know what I am doing - both pfSense and BSD are new to me. Oh and I only have my in-production Netgate devise to test with (gulp!).

                That said, my NDP table has vanished again this evening...

                 2023-09-13 at 21.05.04.png

                ...so perhaps that is a sign I should crack-on with this.

                ☕️

                C 1 Reply Last reply Sep 13, 2023, 8:42 PM Reply Quote 0
                • C
                  cmcdonald Netgate Developer @RobbieTT
                  last edited by cmcdonald Sep 13, 2023, 8:44 PM Sep 13, 2023, 8:42 PM

                  @RobbieTT

                  1. Download the ndp.full file from Redmine (this is the ndp binary built without compiler optimizations and with debugging symbols).
                  2. Navigate to Diagnostics > Command Prompt and upload ndp.full to pfSense, it should report Uploaded file to /tmp/ndp.full.
                  3. Still on Diagnostics > Command Prompt, enter mv /usr/sbin/ndp /usr/sbin/ndp.orig , This just renames your existing ndp binary so that the next step doesn't clobber it.
                  4. Now run mv /tmp/ndp.full /usr/sbin/ndp and then chmod +x /usr/sbin/ndp. The first command moves the new binary into the well-known location and the second command ticks the execute bit so that it can be, well, executed.

                  I would go ahead too and purge any existing core files with rm -f /root/*.core. Once you get an empty NDP Table again, there is a great chance that you've hit the issue and a new ndp.core file will be at /root/ndp.core, download this file and share it with me cmcdonald<at>netgate<dot>com

                  Thanks

                  Need help fast? https://www.netgate.com/support

                  R 1 Reply Last reply Sep 13, 2023, 8:44 PM Reply Quote 0
                  • R
                    RobbieTT @cmcdonald
                    last edited by Sep 13, 2023, 8:44 PM

                    @cmcdonald
                    Perfect. 👍

                    ☕️

                    C 1 Reply Last reply Sep 15, 2023, 1:23 PM Reply Quote 1
                    • C
                      cmcdonald Netgate Developer @RobbieTT
                      last edited by Sep 15, 2023, 1:23 PM

                      @RobbieTT Any updates? We are eager to obtain a core dump from anyone who can replicate using the debugging build of ndp binary

                      Need help fast? https://www.netgate.com/support

                      R 2 Replies Last reply Sep 15, 2023, 1:31 PM Reply Quote 0
                      • R
                        RobbieTT @cmcdonald
                        last edited by Sep 15, 2023, 1:31 PM

                        @cmcdonald

                        Not yet as this is my only pfSense device so I have to wait until the dark hours of the weekend to attempt it (remote working and all that).

                        I've kinda got used to having 2 routers when I was running EdgeRouters; it's more difficult to test things with only 1. I'm sure I will get another device at some point.

                        ☕️

                        1 Reply Last reply Reply Quote 0
                        • R
                          RobbieTT @cmcdonald
                          last edited by Sep 16, 2023, 2:19 PM

                          @cmcdonald said in NDP Table Data Missing (GUI):

                          @RobbieTT Any updates? We are eager to obtain a core dump from anyone who can replicate using the debugging build of ndp binary

                          You should now have 2 emails - first with the core dump as per instructions and the second taken after a system reboot.

                          Good luck.

                          ☕️

                          C 1 Reply Last reply Sep 18, 2023, 6:24 PM Reply Quote 0
                          • C
                            cmcdonald Netgate Developer @RobbieTT
                            last edited by Sep 18, 2023, 6:24 PM

                            @RobbieTT Thanks for the core. We were able to track this one down!

                            Need help fast? https://www.netgate.com/support

                            R 1 Reply Last reply Sep 18, 2023, 7:05 PM Reply Quote 1
                            • R
                              RobbieTT @cmcdonald
                              last edited by RobbieTT Oct 17, 2023, 2:41 AM Sep 18, 2023, 7:05 PM

                              @cmcdonald said in NDP Table Data Missing (GUI):

                              @RobbieTT Thanks for the core. We were able to track this one down!

                              Glad to help you and the team. 👍

                              ☕️

                              M 1 Reply Last reply Oct 17, 2023, 12:45 AM Reply Quote 0
                              • M
                                marcosm Netgate @RobbieTT
                                last edited by Oct 17, 2023, 12:45 AM

                                @RobbieTT Has this happened since the fix?

                                R 1 Reply Last reply Oct 17, 2023, 2:38 AM Reply Quote 0
                                • R
                                  RobbieTT @marcosm
                                  last edited by Oct 17, 2023, 2:38 AM

                                  @marcosm
                                  No, the NDP table has been fully populated in the GUI since the fix. 👍

                                  ☕️

                                  1 Reply Last reply Reply Quote 3
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