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NDP Table Data Missing (GUI)

Scheduled Pinned Locked Moved Plus 23.09 Development Snapshots (Retired)
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  • R
    RobbieTT @RobbieTT
    last edited by RobbieTT Sep 10, 2023, 12:52 PM Sep 10, 2023, 12:49 PM

    @jimp

    Ok, after a few days of testing it seems the NDP Table only becomes populated after around 24 hours post-boot. This may be linked to previous observations that the idle/offline flags on the Status/DHCPv6 Leases page are invariably incorrect and that MAC and Hostnames are typically missing.

     2023-09-10 at 13.50.35.png

    It is like the whole IPV6 stack has a gap between its normal functioning and the GUI monitoring and display pages, as the raw data via the CLI is correct.

    [Issue remains present with v23.09.a.20230907.0600 too.]

    ☕️

    C 1 Reply Last reply Sep 13, 2023, 6:31 PM Reply Quote 0
    • C
      cmcdonald Netgate Developer @RobbieTT
      last edited by Sep 13, 2023, 6:31 PM

      @RobbieTT

      I have built ndp with debug symbols for testing. It would be great to get a core dump from this version

      https://redmine.pfsense.org/issues/14755#note-3

      Need help fast? https://www.netgate.com/support

      R 1 Reply Last reply Sep 13, 2023, 8:15 PM Reply Quote 0
      • R
        RobbieTT @cmcdonald
        last edited by Sep 13, 2023, 8:15 PM

        @cmcdonald

        I guess that is on me but I've no real idea how to install this or recover back to normal again.

        I've downloaded the file I can see that a couple of move files / mv command's are needed but don't presume I know what I am doing - both pfSense and BSD are new to me. Oh and I only have my in-production Netgate devise to test with (gulp!).

        That said, my NDP table has vanished again this evening...

         2023-09-13 at 21.05.04.png

        ...so perhaps that is a sign I should crack-on with this.

        ☕️

        C 1 Reply Last reply Sep 13, 2023, 8:42 PM Reply Quote 0
        • C
          cmcdonald Netgate Developer @RobbieTT
          last edited by cmcdonald Sep 13, 2023, 8:44 PM Sep 13, 2023, 8:42 PM

          @RobbieTT

          1. Download the ndp.full file from Redmine (this is the ndp binary built without compiler optimizations and with debugging symbols).
          2. Navigate to Diagnostics > Command Prompt and upload ndp.full to pfSense, it should report Uploaded file to /tmp/ndp.full.
          3. Still on Diagnostics > Command Prompt, enter mv /usr/sbin/ndp /usr/sbin/ndp.orig , This just renames your existing ndp binary so that the next step doesn't clobber it.
          4. Now run mv /tmp/ndp.full /usr/sbin/ndp and then chmod +x /usr/sbin/ndp. The first command moves the new binary into the well-known location and the second command ticks the execute bit so that it can be, well, executed.

          I would go ahead too and purge any existing core files with rm -f /root/*.core. Once you get an empty NDP Table again, there is a great chance that you've hit the issue and a new ndp.core file will be at /root/ndp.core, download this file and share it with me cmcdonald<at>netgate<dot>com

          Thanks

          Need help fast? https://www.netgate.com/support

          R 1 Reply Last reply Sep 13, 2023, 8:44 PM Reply Quote 0
          • R
            RobbieTT @cmcdonald
            last edited by Sep 13, 2023, 8:44 PM

            @cmcdonald
            Perfect. 👍

            ☕️

            C 1 Reply Last reply Sep 15, 2023, 1:23 PM Reply Quote 1
            • C
              cmcdonald Netgate Developer @RobbieTT
              last edited by Sep 15, 2023, 1:23 PM

              @RobbieTT Any updates? We are eager to obtain a core dump from anyone who can replicate using the debugging build of ndp binary

              Need help fast? https://www.netgate.com/support

              R 2 Replies Last reply Sep 15, 2023, 1:31 PM Reply Quote 0
              • R
                RobbieTT @cmcdonald
                last edited by Sep 15, 2023, 1:31 PM

                @cmcdonald

                Not yet as this is my only pfSense device so I have to wait until the dark hours of the weekend to attempt it (remote working and all that).

                I've kinda got used to having 2 routers when I was running EdgeRouters; it's more difficult to test things with only 1. I'm sure I will get another device at some point.

                ☕️

                1 Reply Last reply Reply Quote 0
                • R
                  RobbieTT @cmcdonald
                  last edited by Sep 16, 2023, 2:19 PM

                  @cmcdonald said in NDP Table Data Missing (GUI):

                  @RobbieTT Any updates? We are eager to obtain a core dump from anyone who can replicate using the debugging build of ndp binary

                  You should now have 2 emails - first with the core dump as per instructions and the second taken after a system reboot.

                  Good luck.

                  ☕️

                  C 1 Reply Last reply Sep 18, 2023, 6:24 PM Reply Quote 0
                  • C
                    cmcdonald Netgate Developer @RobbieTT
                    last edited by Sep 18, 2023, 6:24 PM

                    @RobbieTT Thanks for the core. We were able to track this one down!

                    Need help fast? https://www.netgate.com/support

                    R 1 Reply Last reply Sep 18, 2023, 7:05 PM Reply Quote 1
                    • R
                      RobbieTT @cmcdonald
                      last edited by RobbieTT Oct 17, 2023, 2:41 AM Sep 18, 2023, 7:05 PM

                      @cmcdonald said in NDP Table Data Missing (GUI):

                      @RobbieTT Thanks for the core. We were able to track this one down!

                      Glad to help you and the team. 👍

                      ☕️

                      M 1 Reply Last reply Oct 17, 2023, 12:45 AM Reply Quote 0
                      • M
                        marcosm Netgate @RobbieTT
                        last edited by Oct 17, 2023, 12:45 AM

                        @RobbieTT Has this happened since the fix?

                        R 1 Reply Last reply Oct 17, 2023, 2:38 AM Reply Quote 0
                        • R
                          RobbieTT @marcosm
                          last edited by Oct 17, 2023, 2:38 AM

                          @marcosm
                          No, the NDP table has been fully populated in the GUI since the fix. 👍

                          ☕️

                          1 Reply Last reply Reply Quote 3
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