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NDP Table Data Missing (GUI)

Scheduled Pinned Locked Moved Plus 23.09 Development Snapshots (Retired)
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  • R
    RobbieTT @cmcdonald
    last edited by Sep 13, 2023, 8:15 PM

    @cmcdonald

    I guess that is on me but I've no real idea how to install this or recover back to normal again.

    I've downloaded the file I can see that a couple of move files / mv command's are needed but don't presume I know what I am doing - both pfSense and BSD are new to me. Oh and I only have my in-production Netgate devise to test with (gulp!).

    That said, my NDP table has vanished again this evening...

     2023-09-13 at 21.05.04.png

    ...so perhaps that is a sign I should crack-on with this.

    ☕️

    C 1 Reply Last reply Sep 13, 2023, 8:42 PM Reply Quote 0
    • C
      cmcdonald Netgate Developer @RobbieTT
      last edited by cmcdonald Sep 13, 2023, 8:44 PM Sep 13, 2023, 8:42 PM

      @RobbieTT

      1. Download the ndp.full file from Redmine (this is the ndp binary built without compiler optimizations and with debugging symbols).
      2. Navigate to Diagnostics > Command Prompt and upload ndp.full to pfSense, it should report Uploaded file to /tmp/ndp.full.
      3. Still on Diagnostics > Command Prompt, enter mv /usr/sbin/ndp /usr/sbin/ndp.orig , This just renames your existing ndp binary so that the next step doesn't clobber it.
      4. Now run mv /tmp/ndp.full /usr/sbin/ndp and then chmod +x /usr/sbin/ndp. The first command moves the new binary into the well-known location and the second command ticks the execute bit so that it can be, well, executed.

      I would go ahead too and purge any existing core files with rm -f /root/*.core. Once you get an empty NDP Table again, there is a great chance that you've hit the issue and a new ndp.core file will be at /root/ndp.core, download this file and share it with me cmcdonald<at>netgate<dot>com

      Thanks

      Need help fast? https://www.netgate.com/support

      R 1 Reply Last reply Sep 13, 2023, 8:44 PM Reply Quote 0
      • R
        RobbieTT @cmcdonald
        last edited by Sep 13, 2023, 8:44 PM

        @cmcdonald
        Perfect. 👍

        ☕️

        C 1 Reply Last reply Sep 15, 2023, 1:23 PM Reply Quote 1
        • C
          cmcdonald Netgate Developer @RobbieTT
          last edited by Sep 15, 2023, 1:23 PM

          @RobbieTT Any updates? We are eager to obtain a core dump from anyone who can replicate using the debugging build of ndp binary

          Need help fast? https://www.netgate.com/support

          R 2 Replies Last reply Sep 15, 2023, 1:31 PM Reply Quote 0
          • R
            RobbieTT @cmcdonald
            last edited by Sep 15, 2023, 1:31 PM

            @cmcdonald

            Not yet as this is my only pfSense device so I have to wait until the dark hours of the weekend to attempt it (remote working and all that).

            I've kinda got used to having 2 routers when I was running EdgeRouters; it's more difficult to test things with only 1. I'm sure I will get another device at some point.

            ☕️

            1 Reply Last reply Reply Quote 0
            • R
              RobbieTT @cmcdonald
              last edited by Sep 16, 2023, 2:19 PM

              @cmcdonald said in NDP Table Data Missing (GUI):

              @RobbieTT Any updates? We are eager to obtain a core dump from anyone who can replicate using the debugging build of ndp binary

              You should now have 2 emails - first with the core dump as per instructions and the second taken after a system reboot.

              Good luck.

              ☕️

              C 1 Reply Last reply Sep 18, 2023, 6:24 PM Reply Quote 0
              • C
                cmcdonald Netgate Developer @RobbieTT
                last edited by Sep 18, 2023, 6:24 PM

                @RobbieTT Thanks for the core. We were able to track this one down!

                Need help fast? https://www.netgate.com/support

                R 1 Reply Last reply Sep 18, 2023, 7:05 PM Reply Quote 1
                • R
                  RobbieTT @cmcdonald
                  last edited by RobbieTT Oct 17, 2023, 2:41 AM Sep 18, 2023, 7:05 PM

                  @cmcdonald said in NDP Table Data Missing (GUI):

                  @RobbieTT Thanks for the core. We were able to track this one down!

                  Glad to help you and the team. 👍

                  ☕️

                  M 1 Reply Last reply Oct 17, 2023, 12:45 AM Reply Quote 0
                  • M
                    marcosm Netgate @RobbieTT
                    last edited by Oct 17, 2023, 12:45 AM

                    @RobbieTT Has this happened since the fix?

                    R 1 Reply Last reply Oct 17, 2023, 2:38 AM Reply Quote 0
                    • R
                      RobbieTT @marcosm
                      last edited by Oct 17, 2023, 2:38 AM

                      @marcosm
                      No, the NDP table has been fully populated in the GUI since the fix. 👍

                      ☕️

                      1 Reply Last reply Reply Quote 3
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