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    Synology DS918+ & Netgate 2100

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    • N
      netboy
      last edited by

      I have a strange problem!!
      Let me explain.
      I have two LAN SUBNETS
      LAN1: 192.168.0.XXX AND
      LAN2: 172.16.0.XXX

      LAN2 is IoT and cannot access LAN1 but LAN1 can access LAN2 (configured in netgate 2100) - This setup works very well.

      Now the kicker!

      My DS918+ has 2 LAN connection.

      LAN1 is connected to 192.168.0.xxx
      LAN2 is connected to 172.16.0.Y

      Scenario 1
      Windows 11 PC connected to LAN1 and smb is visible on the file explorer
      (\\{nasname})

      Scenario 2
      Windows 11 PC connected to LAN2 and smb is not visible.
      using cmd line ipconig/all shows my PC is connected to LAN 2 172.16.0.xxx
      Pinging my nas at 172.16.0.Y fails!
      However, I am able to access the GUI using address http://172.16.0.Y:5000/ in the browser!!!!

      Any suggestions how to troubleshoot?

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      • bmeeksB
        bmeeks
        last edited by bmeeks

        Windows will not discover devices across subnets. The SMB discovery traffic only works within the local subnet.

        When you tried the ping command, did you use the hostname of the Windows 11 PC or its IP address? You can't use the hostname without properly configuring a DNS server with the correct entries. You can do this with host overrides in the DNS Resolver. If you used the actual IP address, then make sure your firewall rules are allowing icmp traffic. The three primary protocols are tcp, 'udp, and icmp`. You must make sure your firewall rules allowing communication between your two IP subnets are properly configured to all all necessary protocols.

        You GUI access using HTTP directly to an IP address will work across subnets.

        N 1 Reply Last reply Reply Quote 0
        • N
          netboy @bmeeks
          last edited by netboy

          @bmeeks My PC was disconnected to subnet LAN1 and connected to LAN2 (172.16.0.XXX) - Hence my pc and the synology (LAN2) were in the SAME subnet - On identical subnets (LAN2) unable to ping 172.16.0.Y (NAS)

          bmeeksB 1 Reply Last reply Reply Quote 0
          • bmeeksB
            bmeeks @netboy
            last edited by

            @netboy said in Synology DS918+ & Netgate 2100:

            @bmeeks My PC was disconnected to subnet LAN1 and connected to LAN2 (172.16.0.XXX) - Hence my pc and the synology (LAN2) were in the SAME subnet - On identical subnets (LAN2) unable to ping 172.16.0.Y (NAS)

            If they were in the same subnet, and you tried to ping by IP (and not by name), then one of the two devices either has the wrong netmask setting, or one of them has an active host firewall. Windows is notorious for this.

            When two devices are on the same subnet and have the same netmask, the pfSense firewall is 100% out of the picture as traffic will flow only between the two switch ports. I am assuming you have an Ethernet switch or two such as one Ethernet switch for each of your two LANs.

            S N 2 Replies Last reply Reply Quote 0
            • S
              SteveITS Galactic Empire @bmeeks
              last edited by

              What Bill said but to expound a bit Windows defaults networks to Public unless they are marked Private when first connected. Annoyingly they don’t use those words it asks something like “do you want your PC to be discoverable” and if you say no it’s marked public. Which triggers a different set of firewall rules often even with third party a/v.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              N 1 Reply Last reply Reply Quote 0
              • the otherT
                the other
                last edited by

                hey there,
                remember: in case two device are on the same subnet, pfsense (or any) have nothing to do with any routing (no routing necessary since same subnet).
                So I would rather check synology's firewall and windows's defender/firewall...
                :)

                the other

                pure amateur home user, no business or professional background
                please excuse poor english skills and typpoz :)

                1 Reply Last reply Reply Quote 0
                • N
                  netboy @bmeeks
                  last edited by

                  @bmeeks said in Synology DS918+ & Netgate 2100:

                  If they were in the same subnet, and you tried to ping by IP (and not by name), then one of the two devices either has the wrong netmask setting

                  How to tell...Can you please let me know how to figure out if they have the WRONG netmask?

                  bmeeksB 1 Reply Last reply Reply Quote 0
                  • N
                    netboy @SteveITS
                    last edited by

                    @SteveITS said in Synology DS918+ & Netgate 2100:

                    What Bill said but to expound a bit Windows defaults networks to Public unless they are marked Private when first connected. Annoyingly they don’t use those words it asks something like “do you want your PC to be discoverable” and if you say no it’s marked public. Which triggers a different set of firewall rules often even with third party a/v.

                    How to make it private? Can you kindly illustrate to how can I achieve this?

                    N johnpozJ 2 Replies Last reply Reply Quote 0
                    • N
                      netboy @netboy
                      last edited by

                      @netboy
                      History
                      This all started when I tried to connect my sonos (LAN2) to synology which is on LAN2 - I was uaable to ....So it appears like synology is blocking the connection ....Then I tried PC in LAN2 to connect to synology in LAN2 and same thing...unable to connect

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                      • bmeeksB
                        bmeeks @netboy
                        last edited by

                        @netboy said in Synology DS918+ & Netgate 2100:

                        How to tell...Can you please let me know how to figure out if they have the WRONG netmask?

                        That is networking 101 ... 🙂. Here is a good tutorial from CloudFare: https://www.cloudflare.com/learning/network-layer/what-is-a-subnet/#:~:text=A%20subnet%2C%20or%20subnetwork%2C%20is,routers%20to%20reach%20its%20destination.

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @netboy
                          last edited by

                          @netboy said in Synology DS918+ & Netgate 2100:

                          How to make it private?

                          This wouldn't really have anything to do with accessing your nas from your PC.. But it would have to do with your PC being accessed by other things on your network.. When in public mode, firewall is going to be more restrictive for inbound traffic, etc..

                          publicprivate.jpg

                          If you can not ping or access your smb shares on your nas - by IP.. And they are on the same network that screams firewall on the nas.. Even more so if you can access dsm via your browser.

                          Personally I have little use for the "nas" firewall, its on my trusted network.. Pretty much just my PC and the nas on this network - and the management IPs of my switches.. I have the nas firewall turned off.

                          dsm.jpg

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          N S 2 Replies Last reply Reply Quote 0
                          • N
                            netboy @johnpoz
                            last edited by

                            @johnpoz I think you NAILED it - My assumption is if I disable firewall in my NAS this should work - Let me try this and get back

                            N 1 Reply Last reply Reply Quote 0
                            • N
                              netboy @netboy
                              last edited by

                              @johnpoz It worked!!!! Thanks a ton to ALL for help - Sonos can see my library!!!

                              johnpozJ 1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @netboy
                                last edited by

                                @netboy Just to be clear, just because I have mine disabled, doesn't mean its a good idea for your network.. You have to make that decision based on your own concerns for the security of your network..

                                But this shows you for sure it was firewall on your NAS, so depending on your needs/concerns you may want to re-enable it and set appropriate rules for your neeeds.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                N 1 Reply Last reply Reply Quote 0
                                • N
                                  netboy @johnpoz
                                  last edited by

                                  @johnpoz I completely understand....my NAS is on the trusted network (LAN1) and any user on LAN2 has ONLY read priviledges....I do understand

                                  N 1 Reply Last reply Reply Quote 0
                                  • N
                                    netboy @netboy
                                    last edited by netboy

                                    @netboy Another question....

                                    When my NAS firewall was ON, how come my kodi which is on LAN2 was able to access my shares in the NAS?

                                    johnpozJ 1 Reply Last reply Reply Quote 0
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @netboy
                                      last edited by

                                      @netboy from what you posted you have 2 different Ips on your nas - so depending on what IP you were hitting, and what the firewall was setup to allow, etc.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                                      N 1 Reply Last reply Reply Quote 0
                                      • N
                                        netboy @johnpoz
                                        last edited by

                                        @johnpoz My kod is on LAN2 (172) and my "secondary" LAN in synology has a LAN2 ip address. So both are in the SAME network and naturally my kodi was able to access the shares (firewall was on in synology) but I do not have any special configuration in my nas (allow or block in my synology NAS firewall is not configured). I do have some "applications" like audio, video etc configured on my synology nas that all source IPs can access.

                                        My question is how kodi (with nas firewall ON) can access my shares and not SONOS? btw kodi and sonos are on the same LAN2 subnet.

                                        Obviously synology is blocking but I am unable to figure this out

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                                        • S
                                          SteveITS Galactic Empire @johnpoz
                                          last edited by

                                          @johnpoz said in Synology DS918+ & Netgate 2100:

                                          This wouldn't really have anything to do with accessing your nas from your PC.. But it would have to do with your PC being accessed by other things on your network.. When in public mode, firewall is going to be more restrictive for inbound traffic, etc..

                                          FWIW I would normally agree but Bitdefender for instance blocks printing to a public network, because otherwise the PC may detect and try to install drivers off an untrusted printer/print server. In any case that wasn’t the issue here.

                                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                          Upvote 👍 helpful posts!

                                          johnpozJ 1 Reply Last reply Reply Quote 0
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @SteveITS
                                            last edited by

                                            @SteveITS said in Synology DS918+ & Netgate 2100:

                                            Bitdefender

                                            Did I miss where he said he was running bitdefender, and not just default windows firewall?

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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