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    Suricata process dying due to hyperscan problem

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    • T
      tim_co @Bismarck
      last edited by

      @Bismarck

      Nevermind. AC-KS also puked. AC has been running fine for a few minutes now.

      1 Reply Last reply Reply Quote 0
      • T
        tim_co @bmeeks
        last edited by tim_co

        After my device runs for half an hour or so, all of the descriptions for alerts say "SURICATA QUIC error on data". Google doesn't find anything for the string. Would somebody please explain to me what this means?

        Edit - All the traffic is from the same IP address which is coming from "Zscaler, Inc." and is UDP Generic Protocol Command Decode 165.225.10.58 443 X,X,X,X 34476 1:2231001 SURICATA QUIC error on data

        Thanks - Tim

        bmeeksB 1 Reply Last reply Reply Quote 0
        • bmeeksB
          bmeeks @tim_co
          last edited by bmeeks

          @tim_co said in Suricata process dying due to hyperscan problem:

          After my device runs for half an hour or so, all of the descriptions for alerts say "SURICATA QUIC error on data". Google doesn't find anything for the string. Would somebody please explain to me what this means?

          Thanks - Tim

          Tim:
          QUIC is a new web transport protocol based on UDP instead of TCP. Some basic info can be found here: https://en.wikipedia.org/wiki/QUIC.

          You are seeing those messages because the Suricata built-in Events Rules are enabled. Those are meant to be "informational" rules. They just tell you some particular traffic type is present. That does not mean the traffic is harmful. There is a lot of QUIC out there now, and Suricata is just saying "I see it!". The QUIC rules and detection logic were added to the 7.x branch of Suricata by its upstream developers.

          I recommend you go to the CATEGORIES tab and turn off nearly all of the Suricata built-in events rules. Or switch to Block on DROPs Only mode and use SID MGMT tab features to selectively set only some rules or rule categories to DROP (block) traffic and leave the others at their default of ALERT. That will prevent any nuiscan blocks from the information Events Rules. Search the forum here and you will find several posts, including some Sticky Posts at the top of this sub-forum, describing how to do this.

          T 1 Reply Last reply Reply Quote 1
          • T
            tim_co @bmeeks
            last edited by

            @bmeeks

            Cool. Thanks for the information. It is greatly appreciated.

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            • T tim_co referenced this topic on
            • V
              Vollans @Bismarck
              last edited by

              @Bismarck said in Suricata process dying due to hyperscan problem:

              @bmeeks

              1. Intel(R) Xeon(R) CPU E5-2667 and Intel(R) Core(TM) i5-4460 working, Intel(R) Celeron(R) N5105 is not.

              I’m running a N5105, and it’s running on mine with no problem. It was yesterday on 2.7.0 and overnight on 2.7.1

              BismarckB 1 Reply Last reply Reply Quote 0
              • BismarckB
                Bismarck @Vollans
                last edited by Bismarck

                @Vollans said in Suricata process dying due to hyperscan problem:

                Intel(R) Celeron(R) N5105

                The only difference is the machine with the Intel N5105 CPU also has Intel NICs (igc), the othere 2 have broadcoms (bge). I guess thats why they behave different.

                Do we see a pattern here?

                bmeeksB 1 Reply Last reply Reply Quote 0
                • bmeeksB
                  bmeeks @Bismarck
                  last edited by

                  @Bismarck said in Suricata process dying due to hyperscan problem:

                  @Vollans said in Suricata process dying due to hyperscan problem:

                  Intel(R) Celeron(R) N5105

                  The only difference is the machine with the Intel N5105 CPU also has Intel NICs (igc), the othere 2 have broadcoms (bge). I guess thats why they behave different.

                  Do we see a pattern here?

                  I can't see any scenario where the type of NIC hardware would have anything to do with Hyperscan. That technology is purely a thing within the CPU. It pre-compiles regex patterns for faster matching using special CPU opcodes that only Intel CPUs have. That's why Hyperscan does not work on non-Intel processors.

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                  • bmeeksB
                    bmeeks
                    last edited by bmeeks

                    Updating this thread with the latest as of the late afternoon of November 20, 2023.

                    I've been mainly focusing efforts on getting the Signal 11 segfault error fixed in the custom blocking modules of both Suricata and Snort. That bug has been located, a fix identified, and Netgate is currently working through the logistics of getting that fix ready to deploy. Still working through a few kinks due to slight differences in some file versions in CE 2.7.1 and Plus 23.09. The fix builds in 2.7.1, but needs some tweaks still to build successfully for 23.09.

                    Now on to the Hyperscan problem in Suricata. First off, I have unfortunately been unable to duplicate this in my test environment. All I have for testing are VMware Workstation virtual machines, so I can't duplicate everyone's unique hardware. Since I have thus far been unable to reproduce the failure some users are seeing, I can't know what the root cause might be much less verify any potential fix. There will be an updated Suricata package in the very near future to address the Signal 11 segfault discussed in the above paragraph. But that update will NOT contain any known fix for the Hyperscan problem. That's because I don't really know yet what that probem is 🙂. So, you will have to be patient for a while as I try to replicate the failure. It appears a viable workaround for now is to choose a Pattern Matcher algorithm other than AUTO or HS (HyperScan). AUTO will always choose HyperScan if that library is on the system, and HS forces the HyperScan choice. So, choose one of the other AC selections if you are hitting the HyperScan error until I can get the problem identified and resolved.

                    T 1 Reply Last reply Reply Quote 1
                    • T
                      tim_co @bmeeks
                      last edited by

                      @bmeeks said in Suricata process dying due to hyperscan problem:

                      It appears a viable workaround for now is to choose a Pattern Matcher algorithm other than AUTO or HS (HyperScan).

                      This only works temporarily for me. Eventually Suricata will still crash. I've tried, AC, AC-KS, and I'm currently trying AC-BS. I'm also trying to see if "Signature Group Header MPM Context" being changed to full affects things. Changing "Detect-Engine Profile" from High to Medium definitely helps keep things running longer across the board. I'll change it down to Low if I keep seeing problems.

                      Tim

                      kiokomanK 1 Reply Last reply Reply Quote 0
                      • kiokomanK
                        kiokoman LAYER 8 @tim_co
                        last edited by kiokoman

                        I have the same problem under vmware starting today after ugrading to 2.7.1 and suricata to 7.0.2_1

                        Starting program: /usr/local/bin/suricata -i vmx0 -c /usr/local/etc/suricata/suricata_42366_vmx0/suricata.yaml --pidfile /var/run/suricata_vmx042366.pid


Warning: suricata: faster capture option is available: NETMAP (--netmap=vmx0). Use --pcap=vmx0 to suppress this warning
Info: conf-yaml-loader: Configuration node 'filetype' redefined.
21/11/2023 -- 23:17:56 - <Notice> -- This is Suricata version 7.0.2 RELEASE running in SYSTEM mode
21/11/2023 -- 23:17:56 - <Info> -- CPUs/cores online: 8
21/11/2023 -- 23:17:56 - <Info> -- Setting engine mode to IDS mode by default
21/11/2023 -- 23:17:56 - <Info> -- HTTP memcap: 67108864
21/11/2023 -- 23:17:56 - <Info> -- Creating automatic firewall interface IP address Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0 IPv4 address 192.168.17.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0 IPv4 address 192.168.17.3 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:3560 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv4 address  **********  to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv4 address  ********** to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv4 address  ********** to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv4 address  ********** to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv4 address  ********** to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv4 address  ********** to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx1 IPv4 address  ********** to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:356a to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2 IPv4 address 192.168.8.7 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2 IPv4 address 192.168.8.5 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx3 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:3574 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx3 IPv4 address 192.168.4.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface lo0 IPv6 address 0000:0000:0000:0000:0000:0000:0000:0001 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface lo0 IPv6 address fe80:0000:0000:0000:0000:0000:0000:0001 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface lo0 IPv4 address 127.0.0.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.50 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.50 IPv4 address 192.168.12.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.50 IPv4 address 192.168.12.3 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.60 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.60 IPv4 address 192.168.13.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.60 IPv4 address 192.168.13.3 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.70 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.70 IPv4 address 192.168.14.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.70 IPv4 address 192.168.14.3 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.80 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.80 IPv4 address 192.168.15.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.80 IPv4 address 192.168.15.3 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2.100 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:356a to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2.100 IPv4 address 192.168.16.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2.100 IPv4 address 192.168.16.3 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.90 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.90 IPv4 address 192.168.20.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx0.90 IPv4 address 192.168.20.3 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2.110 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:356a to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2.110 IPv4 address 192.168.110.7 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface vmx2.110 IPv4 address 192.168.110.5 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface ovpns1 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface ovpns1 IPv4 address 192.168.93.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface ovpns2 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface ovpns2 IPv4 address 192.168.95.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface ovpns3 IPv6 address fe80:0000:0000:0000:020c:29ff:fe71:357e to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface ovpns3 IPv4 address 192.168.94.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- Adding firewall interface tun_wg0 IPv4 address 192.168.30.1 to automatic interface IP Pass List.
21/11/2023 -- 23:17:56 - <Info> -- alert-pf output device (regular) initialized: block.log
21/11/2023 -- 23:17:56 - <Info> -- Loading and parsing Pass List from: /usr/local/etc/suricata/suricata_42366_vmx0/passlist.
21/11/2023 -- 23:17:56 - <Info> -- Pass List /usr/local/etc/suricata/suricata_42366_vmx0/passlist processed: Total entries parsed: 19, IP addresses/netblocks/aliases added to No Block list: 18, IP addresses/netblocks ignored because they were covered by existing entries: 1.
[New LWP 183507 of process 95785]
21/11/2023 -- 23:17:56 - <Info> -- Created Firewall Interface IP Change monitor thread for auto-whitelisting of firewall interface IP addresses.
21/11/2023 -- 23:17:56 - <Info> -- pfSense Suricata Custom Blocking Module initialized: pf-table=snort2c  block-ip=both  kill-state=yes  block-drops-only=yes  passlist-debugging=no
21/11/2023 -- 23:17:56 - <Info> -- fast output device (regular) initialized: alerts.log
21/11/2023 -- 23:17:56 - <Info> -- http-log output device (regular) initialized: http.log
21/11/2023 -- 23:17:56 - <Info> -- Firewall Interface IP Address Change monitoring thread IM#01 has successfully started.
21/11/2023 -- 23:17:56 - <Info> -- Syslog output initialized

Thread 1 "Suricata-Main" received signal SIGSEGV, Segmentation fault.
Address not mapped to object.
0x000000000061d52f in ?? ()

(gdb) bt
#0  0x000000000061d52f in ?? ()
#1  0x000000000061d286 in AppLayerProtoDetectSupportedIpprotos ()
#2  0x00000000005c67a3 in ?? ()
#3  0x00000000005c4f0f in ?? ()
#4  0x00000000005c4d97 in SigInit ()
#5  0x00000000005c5707 in DetectEngineAppendSig ()
#6  0x00000000005d203d in ?? ()
#7  0x00000000005d1a75 in SigLoadSignatures ()
#8  0x000000000059c4d6 in PostConfLoadedDetectSetup ()
#9  0x000000000059f0aa in SuricataMain ()
#10 0x00000008015f06fa in __libc_start1 () from /lib/libc.so.7
#11 0x000000000059bea0 in _start ()

                        in my case it seems to be related to how big flowbit-required.rules and suricata.rules are
                        i have tested putting 2 lines inside both that files and suricata start but it crash as soon as you reload the entire rules list
                        @bmeeks memory limit somewhere?

                        [2.7.1-RELEASE][root@DTLFWSRV02.dtl.local]/: truss /usr/local/bin/suricata -i vmx0 -c /usr/local/etc/suricata/suricata_42366_vmx0/suricata.yaml --pidfile /var/run/suricata_vmx042366.pid
mmap(0x0,135168,PROT_READ|PROT_WRITE,MAP_PRIVATE|MAP_ANON,-1,0x0) = 57140792262656 (0x33f820a00000)
mprotect(0xfb9245eb000,4096,PROT_READ)           = 0 (0x0)
issetugid()                                      = 0 (0x0)
sigfastblock(0x1,0xfb9245ee360)                  = 0 (0x0)
__sysctl("kern.ostype",2,0xfb9245edcba,0x820d5f640,0x0,0) = 0 (0x0)
__sysctl("kern.hostname",2,0xfb9245eddba,0x820d5f640,0x0,0) = 0 (0x0)
__sysctl("kern.osrelease",2,0xfb9245edeba,0x820d5f640,0x0,0) = 0 (0x0)
__sysctl("kern.version",2,0xfb9245edfba,0x820d5f640,0x0,0) ERR#12 'Cannot allocate memory'
__sysctl("hw.machine",2,0xfb9245ee0ba,0x820d5f640,0x0,0) = 0 (0x0)
......................................
..................................
.................
fstatat(AT_FDCWD,"/usr/local/etc/suricata/suricata_42366_vmx0/rules/suricata.rules",{ mode=-rw-r--r-- ,inode=5698327,size=22184862,blksize=32768 },AT_SYMLINK_NOFOLLOW) = 0 (0x0)
open("/usr/local/etc/suricata/suricata_42366_vmx0/rules/suricata.rules",O_RDONLY,0666) = 10 (0xa)
fstat(10,{ mode=-rw-r--r-- ,inode=5698327,size=22184862,blksize=32768 }) = 0 (0x0)
read(10,"# These rules are your current s"...,32768) = 32768 (0x8000)
SIGNAL 11 (SIGSEGV) code=SEGV_MAPERR trapno=12 addr=0x33f87e3571fe
read(6,0x832399760,2048)                         ERESTART
<thread 202903 exited>
process killed, signal = 11 (core dumped)

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                        bmeeksB 1 Reply Last reply Reply Quote 1
                        • bmeeksB
                          bmeeks @kiokoman
                          last edited by bmeeks

                          @kiokoman said in Suricata process dying due to hyperscan problem:

                          __sysctl("kern.version",2,0xfb9245edfba,0x820d5f640,0x0,0) ERR#12 'Cannot allocate memory'

                          How much RAM is configured for the virtual machine? That error says Suricata ran out of memory.

                          One change made in the Suricata 7.x series was to substantially increase the memory sizes for the TCP stream_memcap and a few related parameters. That was done to match up with the new defaults from upstream and to prevent startup failures on multi-core machines. The more CPU cores you have, the more TCP stream_memcap memory you need to allocate.

                          kiokomanK 1 Reply Last reply Reply Quote 0
                          • S sgnoc referenced this topic on
                          • S
                            sgnoc
                            last edited by sgnoc

                            I just found this topic after creating my own topic on the same issue (searches for some reason didn't find this result before I submitted).

                            I'm having the exact same issue with 2 interfaces with Suricata blocking on legacy mode. Both interfaces have the same message, one with blocks and one without blocks before they both halt with that error.

                            I'm running a 7100 with 23.09 and Suricata updated to 7.0.2, but it was occurring on the previous version of Suricata. I just checked and when I updated to Suricata 7.0.2, it still shows hyperscan 5.4.0. Looks like I'll just have to wait for an update to get pushed out for 5.4.2 to resolve this problem.

                            Are there any temporary config solutions to get these interfaces back online for monitoring? I'm guessing it is just specific rules that are triggering these to fail. I can go back through the suricata.log files for those 2 interfaces. There were some errors on specific rules, so if I disable each of those, might that do the trick for now? One of these 2 interfaces is my WAN, so a little more important than the others.

                            I'm going to give the AC pattern matcher on these 2 interfaces and see if it still crashes. Hopefully that will be a solution for me for the meantime.

                            bmeeksB 1 Reply Last reply Reply Quote 0
                            • bmeeksB
                              bmeeks @sgnoc
                              last edited by

                              @sgnoc said in Suricata process dying due to hyperscan problem:

                              There were some errors on specific rules, so if I disable each of those, might that do the trick for now?

                              Unlikely. If you are running any Snort VRT rules with Suricata, then several hundred of those rules (like around 700 or so last time I checked) are incompatible with Suricata and will fail to load. That's because Snort and Suricata are not 100% compatible with their rule syntax. When it encounters such rules, Suricata will log an error and ignore that rule.

                              @sgnoc said in Suricata process dying due to hyperscan problem:

                              Are there any temporary config solutions to get these interfaces back online for monitoring?

                              Changing the MPM pattern matcher alogorithm to something other than Auto or HS should work. If the HyperScan library is present for your system, then the Auto setting will always choose HyperScan. The HS setting forces the selection of HyperScan (if it is available, but remember HyperScan is an Intel creation and only runs on AMD64 CPUs, so not on ARM hardware).

                              S 1 Reply Last reply Reply Quote 0
                              • bmeeksB bmeeks referenced this topic on
                              • S
                                sgnoc @bmeeks
                                last edited by

                                @bmeeks I switched the 2 interfaces with the hyperscan fault to the AC pattern matcher last night, and it has run all night without failing. Everything is still running fine. I'll continue with the AC pattern matcher for now.

                                Are there any repercussions for using AC vs hyperscan? I'm guessing hyperscan is better for resources and performance, if it is the default chosen if available?

                                One other note, I know you mentioned the hyperscan 5.4.0 was listed by the upstream suricata developer team to be fine, but that is the version on my system, and I'm definitely getting the hyperscan error on 2 interfaces. I'm hopeful that their 5.4.2 version will be a fix, if they believe that 5.4.0 is not affected, but it is on my system with that version.

                                Thanks for all your hard work! If I can do anything to help from my end, I would be happy to try. I'm running the XG-7100 netgate hardware.

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  sgnoc @sgnoc
                                  last edited by sgnoc

                                  @bmeeks My WAN interface has halted again, but I don't see a log where it failed. These are the last few lines of suricata.log:

                                  [101805 - Suricata-Main] 2023-11-23 18:32:40 Warning: detect-flowbits: flowbit 'file.pdf&file.ttf' is checked but not set. Checked in 28585 and 1 other sigs
[101805 - Suricata-Main] 2023-11-23 18:32:40 Warning: detect-flowbits: flowbit 'file.xls&file.ole' is checked but not set. Checked in 30990 and 1 other sigs
[101805 - Suricata-Main] 2023-11-23 18:32:40 Warning: detect-flowbits: flowbit 'ET.gadu.loginsent' is checked but not set. Checked in 2008299 and 0 other sigs
[101805 - Suricata-Main] 2023-11-23 18:32:40 Warning: detect-flowbits: flowbit 'file.onenote' is checked but not set. Checked in 61666 and 1 other sigs
[101805 - Suricata-Main] 2023-11-23 18:33:37 Notice: detect: rule reload complete

                                  This triggered right after the Emerging Threats rules updated and the interface rules reloaded. The pid file is still listed in /var/run, which I guess makes sense since the process halted. There are no processes running for suricata on that interface when I check with "ps aux".

                                  I was able to find this in the system logs:

                                  2023-11-23 19:14:37.481228-05:00 	kernel 	- 	pid 4814 (suricata), jid 0, uid 0: exited on signal 10 (core dumped)
2023-11-23 18:33:08.993276-05:00 	php-cgi 	81475 	[Suricata] The Rules update has finished. 
... Other interfaces reloading
2023-11-23 18:30:30.406289-05:00 	php-cgi 	81475 	[Suricata] Suricata signalled with SIGUSR2 for 00_WAN (ix0)...
2023-11-23 18:30:30.400230-05:00 	php-cgi 	81475 	[Suricata] Live-Reload of rules from auto-update is enabled...
2023-11-23 18:30:28.809617-05:00 	php-cgi 	81475 	[Suricata] Building new sid-msg.map file for 00_WAN...
2023-11-23 18:30:28.555533-05:00 	php-cgi 	81475 	[Suricata] Enabling any flowbit-required rules for: 00_WAN...
2023-11-23 18:30:17.944583-05:00 	php-cgi 	81475 	[Suricata] Updating rules configuration for: 00_WAN ...
2023-11-23 18:30:17.493458-05:00 	php-cgi 	81475 	[Suricata] Snort GPLv2 Community Rules are up to date...
2023-11-23 18:30:17.318869-05:00 	php-cgi 	81475 	[Suricata] Snort VRT rules are up to date...
2023-11-23 18:30:17.081341-05:00 	php-cgi 	81475 	[Suricata] Emerging Threats Pro rules file update downloaded successfully.
2023-11-23 18:30:16.694776-05:00 	php-cgi 	81475 	[Suricata] There is a new set of Emerging Threats Pro rules posted. Downloading etpro.rules.tar.gz...

                                  What troubleshooting options do I have? Is this still related to the same problem, or is this a separate problem from the hyperscan issue that I need to switch to my own topic?

                                  bmeeksB 2 Replies Last reply Reply Quote 0
                                  • kiokomanK
                                    kiokoman LAYER 8 @bmeeks
                                    last edited by

                                    @bmeeks
                                    8vcpu
                                    16gb ram
                                    increasing stream memory cap up to 2.147.483.648 didn't help

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                                    • bmeeksB
                                      bmeeks @sgnoc
                                      last edited by

                                      @sgnoc said in Suricata process dying due to hyperscan problem:

                                      2023-11-23 19:14:37.481228-05:00 kernel - pid 4814 (suricata), jid 0, uid 0: exited on signal 10 (core dumped)

                                      Signal 10 is a bus error normally associated with ARM-based hardware. What kind of machine are you running Suricata on? The Signal 10 error is more commonly associated with a non-aligned memory access, and that really can't happen on anything but ARM hardware these days.

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                                      • S
                                        sgnoc @bmeeks
                                        last edited by

                                        @bmeeks I'm using a netgate xg-7100-u, which has an Intel x64 processor, and I have 24 GB of ram installed. It's only the one interface on suricata that has had that error, so I wouldn't think failing memory or other services should be having issues, I would think?

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                                        • bmeeksB
                                          bmeeks @sgnoc
                                          last edited by bmeeks

                                          @sgnoc said in Suricata process dying due to hyperscan problem:

                                          This triggered right after the Emerging Threats rules updated and the interface rules reloaded.

                                          By my calculations using the log timestamps, Suricata finished the rules update and ran for 41 minutes before crashing, so "right after the rules update" is not entirely correct.

                                          2023-11-23 19:14:37.481228-05:00 	kernel 	- 	pid 4814 (suricata), jid 0, uid 0: exited on signal 10 (core dumped)
2023-11-23 18:33:08.993276-05:00 	php-cgi 	81475 	[Suricata] The Rules update has finished.

                                          Rules update completed at 18:33:08. That crash happened at 19:14:37, or 41 minutes later.

                                          Other helpful information the next time this happens would be the content of the suricata.log file around the same time interval. You would need to capture that log BEFORE you restarted Suricata because that log is wiped clean each time Suricata is started or restarted in the GUI.

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                                            sgnoc @bmeeks
                                            last edited by

                                            @bmeeks These are the only logs available in the suricata.log file, and the immediately was reference to it being the next log in line. There was nothing else before the core dump other than the rukes reloading. It has not yet occurred again, so hopefully it is an isolated incident and won't occur again.

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