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Resolved: The command '/usr/local/sbin/ping-auth -s > /etc/thoth/thothid 2>/dev/null' returned exit code '127', the output was ''

Scheduled Pinned Locked Moved General pfSense Questions
developmentcryptocryptographicfirmware
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  • S
    stephenw10 Netgate Administrator
    last edited by Dec 17, 2023, 7:13 PM

    First thing I would try here is a full power cycle. I haven't seen it in a while but the cryptochip can become stuck in a mode where it's unreadable.

    J 2 Replies Last reply Dec 17, 2023, 7:16 PM Reply Quote 1
    • J
      JonathanLee @stephenw10
      last edited by JonathanLee Dec 17, 2023, 7:21 PM Dec 17, 2023, 7:16 PM

      @stephenw10 with my 23.05.01 SSD it still shows it. I will do a fresh firmware on the 23.09.01 with the good config where it has GUI access and see if that resolves it. I wish I knew what the tiny led on the KingSpec drive means.

      Make sure to upvote

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Dec 17, 2023, 7:57 PM

        It's probably just power to the card.

        J 1 Reply Last reply Dec 17, 2023, 8:45 PM Reply Quote 1
        • J
          JonathanLee @stephenw10
          last edited by Dec 17, 2023, 8:45 PM

          @stephenw10 it's the Netgate official Blue led color matches perfectly

          Make sure to upvote

          J 1 Reply Last reply Dec 17, 2023, 9:04 PM Reply Quote 1
          • J
            jrey @JonathanLee
            last edited by Dec 17, 2023, 9:04 PM

            @JonathanLee

            for Reference
            Screen Shot 2023-12-17 at 3.57.59 PM.png

            and long shot. what's your build date?

            1 Reply Last reply Reply Quote 1
            • J
              JonathanLee
              last edited by Dec 18, 2023, 9:15 PM

              It's still gone after fresh firmware at setup wizard.

              Screenshot 2023-12-18 at 12.57.50 PM.png

              Make sure to upvote

              J 1 Reply Last reply Dec 18, 2023, 11:06 PM Reply Quote 0
              • J
                JonathanLee @stephenw10
                last edited by JonathanLee Dec 18, 2023, 9:22 PM Dec 18, 2023, 9:21 PM

                @stephenw10

                Screenshot 2023-12-18 at 1.19.18 PM.png

                How do I fix this??

                It was gone right after the new firmware was installed? So is my cryptID having issues with 23.09.01??

                Make sure to upvote

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Dec 18, 2023, 9:29 PM

                  Fix what exactly? The missing cryptoID?

                  Did you do a full power cycle?

                  J 1 Reply Last reply Dec 18, 2023, 9:30 PM Reply Quote 0
                  • J
                    JonathanLee @stephenw10
                    last edited by Dec 18, 2023, 9:30 PM

                    @stephenw10 yes full power cycle and after fresh firmware again once I get to setup wizard I have no cyptoID listed and the log errors

                    Make sure to upvote

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                    • J
                      JonathanLee
                      last edited by Dec 18, 2023, 9:35 PM

                      Screenshot_20231218-133414.png

                      Any ideas??

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                      • J
                        JonathanLee
                        last edited by Dec 18, 2023, 9:40 PM

                        I opened a TAC they just send me firmware again and closed it. Does it need a different build?

                        Make sure to upvote

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by stephenw10 Dec 18, 2023, 10:09 PM Dec 18, 2023, 10:09 PM

                          Are you sure it ever showed a CryptoID? The later 2100s didn't have the chip as we moved away from that.

                          Mmm, this looks like bug. Harmless but a bug.

                          J J 2 Replies Last reply Dec 18, 2023, 10:16 PM Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Dec 18, 2023, 10:15 PM

                            Opened an internal bug report to investigate.

                            J 2 Replies Last reply Dec 18, 2023, 10:18 PM Reply Quote 1
                            • J
                              JonathanLee @stephenw10
                              last edited by Dec 18, 2023, 10:16 PM

                              @stephenw10

                              Here is it showing in 23.05.01

                              Screenshot 2023-12-18 at 2.13.40 PM.png

                              Yes my SG-2100 has one, is this the same as a TPM chip for encrypting drives?

                              Make sure to upvote

                              1 Reply Last reply Reply Quote 0
                              • J
                                JonathanLee @stephenw10
                                last edited by Dec 18, 2023, 10:18 PM

                                @stephenw10 could it be my bios that is showing? I don't know could a new SSD cause this? The cyptoID is on the pcb mainboard right?

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                                1 Reply Last reply Reply Quote 0
                                • J
                                  JonathanLee @stephenw10
                                  last edited by Dec 18, 2023, 10:19 PM

                                  @stephenw10 Thanks for looking into this. I opened a TAC ticket but they just sent me firmware, when I said I installed it and it did not fix it the ticket was closed. I think he got mixed up with my ticket.

                                  Make sure to upvote

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Dec 18, 2023, 10:24 PM

                                    It's not a TPM device, it doesn't have anything to do with drive encryption.

                                    I wouldn't expect a driver to make any difference here. I could just about imagine causing problems communicating with the chip but that would be the same in 23.05.1.

                                    I assume running ping-auth -s correctly returns the crypto ID there?

                                    J 1 Reply Last reply Dec 18, 2023, 10:28 PM Reply Quote 0
                                    • J
                                      JonathanLee @stephenw10
                                      last edited by JonathanLee Dec 18, 2023, 10:31 PM Dec 18, 2023, 10:28 PM

                                      @stephenw10 said in The command '/usr/local/sbin/ping-auth -s > /etc/thoth/thothid 2>/dev/null' returned exit code '127', the output was '':

                                      ping-auth -s

                                      in 23.05.01

                                      Screenshot 2023-12-18 at 2.25.15 PM.png

                                      So its something with that build? I also have issues with experimental ethernet rules and compex ath0 driver they no longer separate the layer 2 broadcast domains for ARP requests from LAN to Compex card, this version is prone to ARP broadcast storms across different interfaces before it broke them up I never showed traffic between the two interfaces.

                                      Screenshot 2023-12-18 at 1.09.45 PM.png

                                      https://forum.netgate.com/topic/184894/ethernet-rules-on-two-networks

                                      Make sure to upvote

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        JonathanLee
                                        last edited by Dec 18, 2023, 10:39 PM

                                        https://redmine.pfsense.org/issues/15103

                                        Make sure to upvote

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by Dec 18, 2023, 10:45 PM

                                          Did you try 23.09.1 without the new SSD installed?

                                          J 1 Reply Last reply Dec 18, 2023, 10:50 PM Reply Quote 0
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