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    2.7.2 Fresh install fails: "Failed to run the post installation script"

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • R
      robboroom @stephenw10
      last edited by

      @stephenw10 said in 2.7.2 Fresh install fails: "Failed to run the post installation script":

      To make it boot initially you have to set the values at the bootloader (OK>) prompt as I showed here: https://forum.netgate.com/post/1173457

      Only once it has booted fully can you edit the loader.conf file.

      Ok, but after I enter the lines at the ok prompt and I boot, I get to a screen with 17 options (0-16):
      0) Logout

      1. Assign interfaces
      2. Set interface IP address
        etc.

      No possible option to enter ee /bootloader.conf

      Again, so sorry for my ultimate noobness

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Use option 8 there to reach the command line first.

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        • R
          robboroom @stephenw10
          last edited by

          @stephenw10 said in 2.7.2 Fresh install fails: "Failed to run the post installation script":

          Use option 8 there to reach the command line first.

          Ah, THANK YOU, that worked.
          It appeared I didn't have a bootloader.conf file, so I created a new one with the two lines.

          After that I rebooted. Problem then was I still didn't autoboot to pfsense, but I managed to change the boot order and now it loads pfsense immediately and I end up at the command line to the mountroot> prompt.

          Is this correct?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            Ah, looks like you created a file in the wrong location. The file definitely exists but the correct command is:
            ee /boot/loader.conf

            ...which it looks like I typo'd above.

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            • R
              robboroom @stephenw10
              last edited by

              @stephenw10 said in 2.7.2 Fresh install fails: "Failed to run the post installation script":

              Ah, looks like you created a file in the wrong location. The file definitely exists but the correct command is:
              ee /boot/loader.conf

              ...which it looks like I typo'd above.

              lol, ok.
              I will redo. Should I delete the other? And if so, how?

              stephenw10S 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator @robboroom
                last edited by

                It doesn't matter the file will be ignored.

                But you can remove it with rm /bootloader.conf

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                • D
                  doncarajo
                  last edited by

                  @stephenw10 said in 2.7.2 Fresh install fails: "Failed to run the post installation script":

                  https://forum.netgate.com/post/1173457

                  I am having similar problems to original poster on a Protectli VP2420. Trying to install pfsense plus. I have the same "efgi_get_Variable: Bad address" problem. Doing the following

                  load /boot/kernel/kernel
                  load /boot/kernel/opensolaris.ko
                  load /boot/kernel/zfs.ko
                  boot

                  doesn't get me very far just to a screen of text. I can not access the pfsense webpage. I am not overly familiar with what is going on or why there is an error but I'm pulling my hair out. All I'm trying to do is upgrade my hardware. What is the issue? How do I fix it? How do I know if pfsense is "booting"? What is the screen supposed to show?

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                  • D
                    doncarajo @doncarajo
                    last edited by

                    @doncarajo I should I add I contacted Netgate support as I paid for pfsense plus and they cannot help with protectli hardware. They suggested I run the BIOS in legacy mode but Coreboot doesn't have an option for that. Ideas?

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                      doncarajo @doncarajo
                      last edited by

                      @doncarajo Ok. In case anyone needs this in the future. I changed the BIOS from opencore to AMI (https://kb.protectli.com/kb/how-to-use-flashli/) and the installer worked.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Do you have output it showed when it failed? It would be good to note some new failure mode if there is one.

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                        • D
                          doncarajo @stephenw10
                          last edited by

                          @stephenw10 The output was pretty much the same as the original poster, except that doing the additional "load" steps didn't make pfsense boot fully so I couldn't go any further. Everything that I looked up seemed to be pointing to a BIOS issue so that's what made me change it and finally made it work.

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                            Bob Orter @doncarajo
                            last edited by

                            @doncarajo I am sorry to be butting into your conversation right now but I am experiencing a problem that is virtually identical to the one described at the top of this thread. Unfortunately, my tech skills are rather basic so I am having difficulty with the explanations given. I am trying to install pfSense CE on a brand new Protectli Vault FW4C equipped with Coreboot. I am getting the same error output described above. I apologize that I do not know what most of these terms like EFI and UEFI mean. But, given that my problem seems to be the very same I would very much appreciate careful instructions that a noob like me can follow in order to successfully get pfSense installed. After the bad address messages I cannot get the vault to boot into pfSense and I know next to nothing about editting boot configuration files but I am determined to do what I must for success here. Your assistance would be very much appreciated! Thank you.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              The root of the issue there is that the Coreboot UEFI implementation does not include the APIs to return the boot variables to the OS when it queries them. The error causes the installer to drop out before it finishes adding the loader values. However you should be able to add them back manually.

                              Or, as I suggested, you could use the legacy CE installer image which should not be affected.

                              Steve

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                                Bob Orter @stephenw10
                                last edited by

                                @stephenw10 Thank you again. I used the legacy installer for 2.7.2 from Dec.8. Everything was going quite well until 2FS Configuration options. I select Stripe-No redundancy then the next screen says only [ ] ada0 Protecli 120GB mSATA. When I click OK the next screen says stripe: Not enough disks selected. (0 < 1 minimum) . I then get the options to Change Selection or Cancel. I can go no further. I'm wondering if the previous unsuccessful installation is interfering with this new one? Please advise me if you can. Thank you.

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                                  doncarajo @Bob Orter
                                  last edited by

                                  @Bob-Orter Press “space” so that you actually select the drive.

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    That^. You have to select the drive when it shows:

                                    ada0 Protecli 120GB mSATA

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                                    • B
                                      Bob Orter @stephenw10
                                      last edited by

                                      @stephenw10
                                      Perhaps more relevant info. In trying again an earlier 2FS Configuration screen gives the options:

                                      Install Proceed with Installation
                                      T Pool Type/Disks: mirror: 0 disks

                                      • Rescan Devices *
                                      • Disk Info *
                                        N Pool Name pfSense New
                                        And others....
                                        I renamed to pfSense New because it indicated that pfSense was already being used. Could this be part of the problem? Or that mirror: 0 disks?
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                                      • B
                                        Bob Orter @Bob Orter
                                        last edited by

                                        . Installation seems to be progressing well. I will keep you posted.

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                                          Bob Orter @stephenw10
                                          last edited by

                                          @stephenw10
                                          It appears that the installation has completely successfully! However, upon restarting I am not getting to a pfSense interface. I get a screen with:
                                          Distributions:
                                          Linux Network Installs (64-bit)
                                          Live CDs
                                          ...
                                          Tools:
                                          Utilities (UEFI)
                                          iPXE shell
                                          ...
                                          What mistake have I made?

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, that looks like something from Coreboot which implies it's not seeing a bootable device entry.

                                            Can you add an EFI entry with that untility?

                                            Did you choose to install it as UEFI? As I understand it that device will not boot a legacy install.

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