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    runaway delay average and std. dev. on WAN

    General pfSense Questions
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    • P
      papaMURKS @stephenw10
      last edited by

      @stephenw10

      well, my DHCP log is flooded with hundreds of dhcpd entries so the log only goes back to the last hour. Most are DHCPREQUESTs and DHCPACK for LAN devices and their MAC addresses. also dhcp lease renew and ipv6 advertise address entries.

      there are no entries for dhclient

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You can filter that for the dhclient process:
        Screenshot from 2024-08-14 15-48-12.png

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        • P
          papaMURKS @stephenw10
          last edited by papaMURKS

          @stephenw10 thanks! attached are the dhclient logs (forum flagged the pasted logs as spam...)
          dhcplogs.txt

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, well the only thing there is that at that point the logs show it pulled a private IP:

            Aug 11 16:45:02 	dhclient 	34520 	bound to 192.168.1.64 -- renewal in 15 seconds.
            

            That is usually a sign that the mode lost it's upstream connection and started handing out IPs itself. So if that did happen here that implies the line issues were reset by that upstream link reset/resync.

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            • P
              papaMURKS @stephenw10
              last edited by papaMURKS

              @stephenw10 can you please clarify, do you mean it's a sign that the RG lost its upstream connection?

              and by line issues, do you mean att -> my house ONT, ONT -> RG, or RG -> pfsense?

              if the RG is handing out IPs itself, does that create a problem? (i believe it's possible for me to disable DHCP server in the RG if that could be the source of the issues...) it hasn't handed out any IPs except passing the WAN IP to pfsense.

              d60538e2-48c5-4f47-b033-1d1ae1ac6fbf-image.png

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I mean something upstream of the AT&T router/gateway. Those usually only hand out private IPs themselves when they can't connect to the upstream server.

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                • P
                  papaMURKS @stephenw10
                  last edited by

                  @stephenw10 thanks, sorry do you consider upstream in the direction of the ONT or in the direction of my pfsense firewall

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yes sorry in the direction of the ONT.

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                    • P
                      papaMURKS
                      last edited by papaMURKS

                      @stephenw10 below is my gateway monitoring and i'm definitely experiencing client-side performance issues as of today (random stuff like Amazon loading, Twitch loading, Youtube thumbnails delayed load, etc.)

                      pings to google and cloudflare as well as facebook, google, twitter all idle around 20+ms (higher than normal) but often spike to 60+ ms.

                      d20b4a2b-584f-4a44-bfb8-329c87338d0d-image.png

                      Going to pull the ethernet from 3100 -> RG, monitor, and update the thread.

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                      • P
                        papaMURKS @papaMURKS
                        last edited by papaMURKS

                        @stephenw10

                        pulling ethernet from:

                        • 3100 -> RG: no effect
                        • RG -> ONT: no effect

                        pulling power from ONT: no effect
                        restart RG via the web UI: appears to reset the issue

                        also definitely had gateway monitoring alarms leading up to this morning.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, well that definitely seems like an issue in the RG then. 😕

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                          • P
                            papaMURKS @stephenw10
                            last edited by

                            @stephenw10 seems that way, however i replaced the RG earlier this year and that did not solve the issue.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Software issue in the RG firmware then maybe.

                              Just to confirm you said rebooting the 3100 made no difference? Only rebooting the RG fixes the issue?

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                              • P
                                papaMURKS @stephenw10
                                last edited by papaMURKS

                                @stephenw10 i spoke too soon.

                                restarting the RG did not reset the issue this time. but...

                                I previously set the system tunable net.isr.dispatch to 'deferred' and removed that 40min ago. it appears that this change may have improved the issue? i'll monitor and report back...

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                                • P
                                  papaMURKS
                                  last edited by

                                  An update for anyone who may be experiencing this issue.

                                  This issue is caused by ATT's RG firmware. The latency spikes and jitter are resolved on the BGW320-505 as of firmware 6.30.5.

                                  This issue was somewhat widely discussed at /r/ATTFiber. Shame on ATT for taking 8+ months to release a firmware which fixed it. And I was only able to get the firmware update by working with a redditor who had a high-level engineering contact at ATT, who was able to MANUALLY push the firmware update to my device. Who knows when it would have rolled out to me...

                                  Thank you to @stephenw10 for the help along the way.

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