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    after upgrade to 24.11: squid doesn´t start

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      marcosm Netgate
      last edited by

      The issue should be fixed after applying both the previous commit and this one:
      https://github.com/pfsense/FreeBSD-ports/commit/009dc5f68e0cf1d1a767d1a9119bcbaface44823

      JonathanLeeJ J 2 Replies Last reply Reply Quote 2
      • JonathanLeeJ
        JonathanLee @marcosm
        last edited by

        @marcosm thanks I love this package, I am also having that OpenSSL error for some reason.

        Make sure to upvote

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Which error is that?

          JonathanLeeJ 1 Reply Last reply Reply Quote 0
          • JonathanLeeJ
            JonathanLee @stephenw10
            last edited by

            @stephenw10 2024/12/04 20:00:01| WARNING: Failed to decode EC parameters '/etc/dh-parameters.2048'
            OpenSSL-saved error #1: 0x1e08010c

            Make sure to upvote

            1 Reply Last reply Reply Quote 1
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ah I see. Hmm.... 🤔

              1 Reply Last reply Reply Quote 1
              • 1
                19pegr69
                last edited by

                It's nice that everyone seems to be able to solve this problem, but other than the comment that I've probably installed the wrong package, I haven't been able to get any help. I just expect the script to get the right package itself when updating. Can someone please explain to a FreeBSD layman how I can get the apparently correct package onto the system when installing via the GUI?

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Check the pkgs you actually have installed: pkg info -x squid

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    dauhee @stephenw10
                    last edited by

                    @stephenw10 said in after upgrade to 24.11: squid doesn´t start:

                    pkg info -x squid

                    this is mine and what I suspect everyone elses with version applied via the package manager:

                    pfSense-pkg-squid-0.5
                    squid-6.10
                    squid_radius_auth-1.10
                    squidclamav-7.3_2
                    

                    is there a way to pull from the git commit that was mentioned or is it a waiting game for the next release?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You can apply both using the System Patches pkg, just create patches from the commits.

                      However that won't help with the undefined symbol errors some users are seeing.

                      1 Reply Last reply Reply Quote 0
                      • D dauhee referenced this topic on
                      • intellqI
                        intellq
                        last edited by intellq

                        Thread got sort of hijacked with another problem... but I'm here to tell that the exact same thing also happened to me.

                        /pkg_edit.php: The command '/usr/local/sbin/squid -z -f /usr/local/etc/squid/squid.conf' returned exit code '1', the output was 'ld-elf.so.1: /usr/local/sbin/squid: Undefined symbol "_ZTTNSt3__118basic_stringstreamIcNS_11char_traitsIcEENS_9allocatorIcEEEE"'
                        

                        After the first boot after upgrading to 24.11, Squid doesn't work anymore, no matter what I do. I've tried:

                        • Changed a lot of settings;
                        • Reset squid settings to default;
                        • Uninstalled squid completely...
                        • ...reinstall via gui
                        • ...or command line:

                        pkg install -f pfSense-pkg-squid-0.5 squid-6.10 squid_radius_auth-1.10 squidclamav-7.3_2

                        Nothing. Nada :(

                        Any help?

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Also in x86?

                          intellqI JeGrJ 2 Replies Last reply Reply Quote 0
                          • intellqI
                            intellq @stephenw10
                            last edited by

                            @stephenw10 yes, amd64

                            1 Reply Last reply Reply Quote 0
                            • JonathanLeeJ
                              JonathanLee
                              last edited by

                              I have to be completely honest with you, I have not updated for a while because of issues with this package, it is my favorite package to tinker with.

                              Make sure to upvote

                              1 Reply Last reply Reply Quote 0
                              • JeGrJ
                                JeGr LAYER 8 Moderator @stephenw10
                                last edited by JeGr

                                @marcosm @stephenw10 said in after upgrade to 24.11: squid doesn´t start:

                                Also in x86?

                                Hi! Have to chime in: I was called into a "prod down incident" of one of our bigger customers. Same problem as above: Customer updated their clusters and on all 2nd machines where they failed over to test, Squid didn't came up. Same ELF linker problem as described above, exactly same output:

                                @intellq said in after upgrade to 24.11: squid doesn´t start:

                                'ld-elf.so.1: /usr/local/sbin/squid: Undefined symbol "_ZTTNSt3__118basic_stringstreamIcNS_11char_traitsIcEENS_9allocatorIcEEEE"'
                                

                                Same failure description and path: System is a x86-64 platform, was running 23.09_1 / 24.03 with squid before and had no problems. We also tried steps above like checking the package version and in addition to that I tried removing, purging, clearing the pkg cache and re-downloading all packages related to squid to check if that ld-elf error was related to a broken/defective package somewhere, but got the same error after reinstalling/redownloading the packages anyway.

                                1. Is there any way we can get this escalated or checked?
                                2. Any way we could help or contribute this problem?
                                3. what's the official status now about the Squid package in general? As the last official statement is still the blog from last year citing the package will be removed in 24.03 but here we are in 24.11 and still have the package (which IS a GOOD thing, we have many customers that WANT/NEED it). But after today they want a statement about the future of the package and if it really stays in the repo or if the breakage is the first sign of "it's gonna be removed"? Would be nice to have something official as to what's the way forward.

                                Temporary solution was to roll back all systems to 24.03 via snapshots (thank god for them :)) but that's not really a final solution

                                Cheers :)

                                Edit: added information

                                Linking error and linker dependencies:
                                
                                [24.11-RELEASE][admin@pfSense-test.nh00.local]/root: /usr/local/sbin/squid -f /usr/local/etc/squid/squid.conf
                                ld-elf.so.1: /usr/local/sbin/squid: Undefined symbol "_ZTTNSt3__118basic_stringstreamIcNS_11char_traitsIcEENS_9allocatorIcEEEE"
                                
                                [24.11-RELEASE][admin@pfSense-test.nh00.local]/root: ldd /usr/local/sbin/squid
                                /usr/local/sbin/squid:
                                        librt.so.1 => /usr/lib/librt.so.1 (0x1a48bf1b9000)
                                        libcrypt.so.5 => /lib/libcrypt.so.5 (0x1a48be888000)
                                        libregex.so.1 => /usr/lib/libregex.so.1 (0x1a48bf64e000)
                                        libcrypto.so.30 => /lib/libcrypto.so.30 (0x1a48c0686000)
                                        libssl.so.30 => /usr/lib/libssl.so.30 (0x1a48c2702000)
                                        libk5crypto.so.3.1 => /usr/local/lib/libk5crypto.so.3.1 (0x1a48c150e000)
                                        libcom_err.so.3.0 => /usr/local/lib/libcom_err.so.3.0 (0x1a48bf822000)
                                        libm.so.5 => /lib/libm.so.5 (0x1a48c241e000)
                                        libdl.so.1 => /usr/lib/libdl.so.1 (0x1a48c3534000)
                                        libkrb5.so.3.3 => /usr/local/lib/libkrb5.so.3.3 (0x1a48c3560000)
                                        libgssapi_krb5.so.2.2 => /usr/local/lib/libgssapi_krb5.so.2.2 (0x1a48c3c0a000)
                                        libc++.so.1 => /usr/lib/libc++.so.1 (0x1a48c4d02000)
                                        libcxxrt.so.1 => /lib/libcxxrt.so.1 (0x1a48c490e000)
                                        libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x1a48c5c07000)
                                        libthr.so.3 => /lib/libthr.so.3 (0x1a48c6272000)
                                        libc.so.7 => /lib/libc.so.7 (0x1a48c67c4000)
                                        libkrb5support.so.0.1 => /usr/local/lib/libkrb5support.so.0.1 (0x1a48c704b000)
                                        libintl.so.8 => /usr/local/lib/libintl.so.8 (0x1a48c8394000)
                                        libsys.so.7 => /lib/libsys.so.7 (0x1a48c73d6000)
                                        [vdso] (0x1a48bdeb7000)
                                

                                Edit-2:

                                Errors occurs on systems that were updated from pfSense CE 2.7.2 (Xeon-D 2xxx Boxes not from Netgate). We have an 8200 box with exactly the same package revisions and versions where a quick default config of squid resulted in the service starting just fine. So perhaps there's either a dependency from an older version and/or CE update path mingling in(?) or the package installed somehow differs from the one installed by the 8200 box we tested with?

                                Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                                If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                JeGrJ 1 Reply Last reply Reply Quote 0
                                • JeGrJ
                                  JeGr LAYER 8 Moderator @JeGr
                                  last edited by

                                  @marcosm @stephenw10

                                  UPDATE

                                  We did some further testing on an updated system from CE on a whitelabel hardware box as well as the above mentioned 8200 test system. And the following was made to check for ELF / syncer problems:

                                  On the official 8200 hardware freshly installed we had the following ldd output:

                                  [24.11-RELEASE][admin@test-sense-hof-1.nh00.local]/var/cache/pkg: ldd /usr/local/sbin/squid
                                  /usr/local/sbin/squid:
                                          librt.so.1 => /usr/lib/librt.so.1 (0xd97be0a1000)
                                          libcrypt.so.5 => /lib/libcrypt.so.5 (0xd97bd35c000)
                                          libregex.so.1 => /usr/lib/libregex.so.1 (0xd97bff60000)
                                          libcrypto.so.30 => /lib/libcrypto.so.30 (0xd97be522000)
                                          libssl.so.30 => /usr/lib/libssl.so.30 (0xd97bebef000)
                                          libk5crypto.so.3.1 => /usr/local/lib/libk5crypto.so.3.1 (0xd97bf382000)
                                          libcom_err.so.3.0 => /usr/local/lib/libcom_err.so.3.0 (0xd97c012a000)
                                          libm.so.5 => /lib/libm.so.5 (0xd97c1ace000)
                                          libdl.so.1 => /usr/lib/libdl.so.1 (0xd97c1073000)
                                          libkrb5.so.3.3 => /usr/local/lib/libkrb5.so.3.3 (0xd97c2524000)
                                          libgssapi_krb5.so.2.2 => /usr/local/lib/libgssapi_krb5.so.2.2 (0xd97c3502000)
                                   >>>    libc++.so.1 => /lib/libc++.so.1 (0xd97c5049000)
                                          libcxxrt.so.1 => /lib/libcxxrt.so.1 (0xd97c358c000)
                                          libgcc_s.so.1 => /lib/libgcc_s.so.1 (0xd97c3809000)
                                          libthr.so.3 => /lib/libthr.so.3 (0xd97c3c24000)
                                          libc.so.7 => /lib/libc.so.7 (0xd97c665b000)
                                          libkrb5support.so.0.1 => /usr/local/lib/libkrb5support.so.0.1 (0xd97c3ed4000)
                                          libintl.so.8 => /usr/local/lib/libintl.so.8 (0xd97c49a7000)
                                          libsys.so.7 => /lib/libsys.so.7 (0xd97c5764000)
                                          [vdso] (0xd97bcbb5000)
                                  

                                  and we compared with an updated box that throws the ELF error:

                                  [24.11-RELEASE][admin@pfSense-test.nh00.local]/var/cache/pkg: ldd /usr/local/sbin/squid
                                  /usr/local/sbin/squid:
                                          librt.so.1 => /usr/lib/librt.so.1 (0x3a62613d6000)
                                          libcrypt.so.5 => /lib/libcrypt.so.5 (0x3a62607fd000)
                                          libregex.so.1 => /usr/lib/libregex.so.1 (0x3a6261b24000)
                                          libcrypto.so.30 => /lib/libcrypto.so.30 (0x3a6262f73000)
                                          libssl.so.30 => /usr/lib/libssl.so.30 (0x3a6262410000)
                                          libk5crypto.so.3.1 => /usr/local/lib/libk5crypto.so.3.1 (0x3a6263872000)
                                          libcom_err.so.3.0 => /usr/local/lib/libcom_err.so.3.0 (0x3a6263d19000)
                                          libm.so.5 => /lib/libm.so.5 (0x3a626429a000)
                                          libdl.so.1 => /usr/lib/libdl.so.1 (0x3a6264c5a000)
                                          libkrb5.so.3.3 => /usr/local/lib/libkrb5.so.3.3 (0x3a6265ec5000)
                                          libgssapi_krb5.so.2.2 => /usr/local/lib/libgssapi_krb5.so.2.2 (0x3a6264d34000)
                                   >>>    libc++.so.1 => /usr/lib/libc++.so.1 (0x3a626500f000)
                                          libcxxrt.so.1 => /lib/libcxxrt.so.1 (0x3a626643f000)
                                          libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x3a626734a000)
                                          libthr.so.3 => /lib/libthr.so.3 (0x3a6267c17000)
                                          libc.so.7 => /lib/libc.so.7 (0x3a6268a0c000)
                                          libkrb5support.so.0.1 => /usr/local/lib/libkrb5support.so.0.1 (0x3a626a7c7000)
                                          libintl.so.8 => /usr/local/lib/libintl.so.8 (0x3a62693d9000)
                                          libsys.so.7 => /lib/libsys.so.7 (0x3a6269600000)
                                          [vdso] (0x3a625fbb5000)
                                  

                                  What immediatly jumped into my face was the different selection of libc++ linked in, as the fresh system linked it from /lib/ and the updated system came with an /usr/lib/ link. Checking the new system revealed no installed libc++.so.1 in /usr/lib whereas the upgraded system shows as following:

                                  [24.11-RELEASE][admin@pfSense-test.nh00.local]/var/cache/pkg: ls -la /lib/libc++.so.1
                                  -r--r--r--  1 root wheel 993752 Nov 22 06:44 /lib/libc++.so.1
                                  
                                  [24.11-RELEASE][admin@pfSense-test.nh00.local]/var/cache/pkg: ls -la /usr/lib/libc++.so.1
                                  -r--r--r--  1 root wheel 819952 Jan 31  2022 /usr/lib/libc++.so.1
                                  

                                  So it seems to me, that there was another C++ library from - I think 23.09 or even earlier - that was installed into /usr/lib instead of the new /lib handling and after upgrading to 24.03 and 24.11 wasn't cleared out and had precedence over the correct library in /lib and as it probably was built for FreeBSD 14 (my guess) the ELF problem happens as the library won't match the rest of the userland and system.

                                  The current workaround, that worked on the Test system was to just move the /usr/lib library to /root (so we have it at hand if it was necessary after all) and try to start squid again. And it worked to start.

                                  So workaround:

                                  • login via SSH/console
                                  • as root do
                                  mv /usr/lib/libc++.so.1 /root
                                  
                                  • afterwards check if you can start squid again.

                                  Cheers

                                  Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                                  If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                  D 1 Reply Last reply Reply Quote 1
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Aha, nice catch!

                                    Hmm, that's.... unexpected. 🤔

                                    Those systems had Squid installed in CE before upgrading to Plus?

                                    JeGrJ 1 Reply Last reply Reply Quote 1
                                    • D
                                      dauhee @JeGr
                                      last edited by

                                      @JeGr

                                      Could we do a cp instead just in case?

                                      Thanks

                                      JeGrJ 1 Reply Last reply Reply Quote 0
                                      • JeGrJ
                                        JeGr LAYER 8 Moderator @stephenw10
                                        last edited by

                                        @stephenw10 Hi,

                                        yes, the systems had Squid installed all along, so coming from 2.7.2 onwards.

                                        Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                                        If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                        intellqI 1 Reply Last reply Reply Quote 0
                                        • intellqI
                                          intellq @JeGr
                                          last edited by

                                          @JeGr you are a life saver!

                                          It's working again now :)

                                          ps: my system also was updated from a 2.7

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Nice. It would be good to confirm everyone hitting this is using an install upgraded from CE.

                                            JeGrJ 1 Reply Last reply Reply Quote 0
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