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    SG-1100 - Failed pfsense upgrade

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • E Offline
      extremesurf
      last edited by extremesurf

      Thanks for the information. The installer USB only seems to work through the USB 2.0 port, so would I just get a separate USB key to use in the USB 3.0 port to install to?

      Along the same lines, will a USB 3.0 key work, or should I stick with 2.0?

      And is 8GB still the minimum storage size required to install?

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        The installer should work on either port but some USB memsticks will only work in one or the other. The uboot USB stack doesn't seem to handle fallback very well.

        Yes, using a USB3 stick as the target device should be better in terms of boot time. In reality it doesn't make much difference in my experience. Other than at boot.

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        • E Offline
          extremesurf @stephenw10
          last edited by

          @stephenw10 Thanks for your help. I got another USB key and put in the USB 3.0 slot to install the operating system, but it seems to fail with 'Invalid Partition 2':

          Hit any key to stop autoboot:  0
          Marvell>> usb reset
          resetting USB...
          USB0:   Register 2000104 NbrPorts 2
          Starting the controller
          USB XHCI 1.00
          USB1:   USB EHCI 1.00
          scanning bus 0 for devices... 2 USB Device(s) found
          scanning bus 1 for devices... 2 USB Device(s) found
                 scanning usb for storage devices... 2 Storage Device(s) found
          Marvell>> run usbrecovery
          switch to partitions #0, OK
          mmc1(part 0) is current device
          
          MMC erase: dev # 1, block # 0, count 4194304 ... 4194304 blocks erased: OK
          resetting USB...
          USB0:   Register 2000104 NbrPorts 2
          Starting the controller
          USB XHCI 1.00
          USB1:   USB EHCI 1.00
          scanning bus 0 for devices... 2 USB Device(s) found
          scanning bus 1 for devices... EHCI timed out on TD - token=0x80008d80
          
                USB device not accepting new address (error=22)
          1 USB Device(s) found
                 scanning usb for storage devices... 1 Storage Device(s) found
          ** Invalid partition 2 **
          
          

          It's a new flash drive that I haven't ever put data on, and after it failed I did try deleting the partitions and recreating, but I'm not sure if any specific prep is required on the flash drive?

          Do you have any suggestions how to proceed beyond this?

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Yes it's probably trying to boot from empty drive. Try swapping the drives for the install.

            Alternatively you can set a boot env to boot from the other device or manually set it at the uboot prompt.

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            • E Offline
              extremesurf @stephenw10
              last edited by

              @stephenw10 This is the output when I switch the flash drives around. I should mention that previously I couldn't get the pfSense recovery flash drive to boot off USB 3.0 so I had to move it to USB 2.0.

              Hit any key to stop autoboot:  0
              Marvell>> usb reset
              resetting USB...
              USB0:   Register 2000104 NbrPorts 2
              Starting the controller
              USB XHCI 1.00
              USB1:   USB EHCI 1.00
              scanning bus 0 for devices... usb_new_device: Cannot read configuration, skipping device 13fe:5100
              1 USB Device(s) found
              scanning bus 1 for devices... 2 USB Device(s) found
                     scanning usb for storage devices... 1 Storage Device(s) found
              Marvell>> run usbrecovery
              switch to partitions #0, OK
              mmc1(part 0) is current device
              
              MMC erase: dev # 1, block # 0, count 4194304 ... 4194304 blocks erased: OK
              resetting USB...
              USB0:   Register 2000104 NbrPorts 2
              Starting the controller
              USB XHCI 1.00
              USB1:   USB EHCI 1.00
              scanning bus 0 for devices... usb_new_device: Cannot read configuration, skipping device 13fe:5100
              1 USB Device(s) found
              scanning bus 1 for devices... 2 USB Device(s) found
                     scanning usb for storage devices... 1 Storage Device(s) found
              ** Invalid partition 2 **
              
              

              Can you elaborate on what the alternative options are? I wasn't sure how to set the boot env to boot the alternate or manually set it at the uboot prompt.

              Thanks in advance, I really appreciate the help!

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Hmm, I would try a different USB stick.

                Also be sure to completely power cycle the 1100 between attempts to reset the USB bus devices.

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                • E Offline
                  extremesurf @stephenw10
                  last edited by extremesurf

                  @stephenw10 I used an NVMe drive in a USB enclosure and switched around the USB ports and managed to get it installed. It failed the first attempt after downloading the packages when it went to check integrity with:

                  Child process pid=3197 terminated abnormally: killed
                  

                  After retrying the install it worked successfully the second time, but when I remove the installer drive and attempt to boot off the flash drive, it gets past the pfSense logo and then it stops at:

                  sdhci_xenon1-slot0: Present:  0x01f20000 | Host ctl: 0x00000025
                  sdhci_xenon1-slot0: Power:    0x0000000f | Blk gap:  0x00000000
                  sdhci_xenon1-slot0: Wake-up:  0x00000000 | Clock:    0x00000407
                  sdhci_xenon1-slot0: Timeout:  0x0000000c | Int stat: 0x00000000
                  sdhci_xenon1-slot0: Int enab: 0x01ff003b | Sig enab: 0x01ff003b
                  sdhci_xenon1-slot0: AC12 err: 0x00000000 | Host ctl2:0x00000000
                  sdhci_xenon1-slot0: Caps:     0x25ec0099 | Caps2:    0x0000af77
                  sdhci_xenon1-slot0: Max curr: 0x00000000 | ADMA err: 0x00000000
                  sdhci_xenon1-slot0: ADMA addr:0x00000000 | Slot int: 0x00000000
                  sdhci_xenon1-slot0: ===========================================
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  Mounting from zfs:pfSense/ROOT/default failed with error 6; retrying for 3 more seconds
                  random: unblocking device.
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  mmcsd0: Error indicated: 1 Timeout
                  Mounting from zfs:pfSense/ROOT/default failed with error 6.
                  
                  Loader variables:
                    vfs.root.mountfrom=zfs:pfSense/ROOT/default
                  
                  Manual root filesystem specification:
                    <fstype>:<device> [options]
                        Mount <device> using filesystem <fstype>
                        and with the specified (optional) option list.
                  
                      eg. ufs:/dev/da0s1a
                          zfs:zroot/ROOT/default
                          cd9660:/dev/cd0 ro
                            (which is equivalent to: mount -t cd9660 -o ro /dev/cd0 /)
                  
                    ?               List valid disk boot devices
                    .               Yield 1 second (for background tasks)
                    <empty line>    Abort manual input
                  
                  mountroot>
                  
                  
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                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    It's still booting from emmc.

                    If you run at the uboot prompt (Marvel>): printenv. You'll see the uboot environment variables including bootcmd which is still showing 'run emmcboot`.

                    To test it at the prompt just enter: run usbboot

                    If that works as expected then you can change the bootcmd to run that everytime.

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Something else you might be hitting is if the nvme and emmc (which is now probably read-only) have ZFS pools with the same name it might be trying to mount the emmc even after booting usb.

                      In that case you would need to reinstall the NVMe using a different zpool name than the default 'pfsense'.

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                      • E Offline
                        extremesurf @stephenw10
                        last edited by

                        @stephenw10 It boots ok when I move the flash drive back to USB 2.0 (although it is slow, takes 2 minutes 10 secs), but I guess it's not the worst case if it won't boot on USB 3.0.

                        It comes up with these errors in the Filter Reload log:

                        There were error(s) loading the rules: pfstl: DIOCBEGINADDRS: Operation not supported - The line in question reads [0]
                        

                        Not sure if this is anything to worry about, comes up every reboot in the GUI.

                        Thanks again for all of your help!

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