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    WebGUI inaccessible locally, through TS and multiple browsers.

    Scheduled Pinned Locked Moved webGUI
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    • A Offline
      almostmagic
      last edited by

      Re: WebGUI crashes with 50x when opening dashboard

      8200 with 6 months in production. WebGUI inaccessible yesterday. Left it overnight hoping it would resolve. Log filled with "check_reload_status 653 Could not connect to /var/run/php-fpm.socket"

      Restarted firewall to the annoyance of many. WebGUI now works fine.

      Downstream Ubiquiti routers show increases in ping delay from when WebGUI wasn't working.

      Screenshot 2025-11-04 at 8.08.15 AM.png

      8200 running 25.07.1-RELEASE has been stable until yesterday. Any thoughts?

      johnpozJ tinfoilmattT 2 Replies Last reply Reply Quote 0
      • johnpozJ Online
        johnpoz LAYER 8 Global Moderator @almostmagic
        last edited by johnpoz

        @almostmagic did ssh work? console? You can restart the webgui from there without having to bounce the whole thing.

        To be honest I don't think I have ever had to bounce the whole box other than when upgrading it. Not like I haven't seen services crash, like unbound or the gui or vpn, dhcp etc. over the years - but I don't recall ever having to bounce the whole thing to recover a service.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

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        • tinfoilmattT Offline
          tinfoilmatt @almostmagic
          last edited by

          @almostmagic said in WebGUI inaccessible locally, through TS and multiple browsers.:

          Downstream Ubiquiti routers

          😱😱😱

          A 1 Reply Last reply Reply Quote 0
          • A Offline
            almostmagic @johnpoz
            last edited by

            @johnpoz said in WebGUI inaccessible locally, through TS and multiple browsers.:

            @almostmagic did ssh work? console? You can restart the webgui from there without having to bounce the whole thing.

            To be honest I don't think I have ever had to bounce the whole box other than when upgrading it. Not like I haven't seen services crash, like unbound or the gui or vpn, dhcp etc. over the years - but I don't recall ever having to bounce the whole thing to recover a service.

            Thank you for your quick response. I didn't have SSH enabled. I will use console on the next problem. I did narrow the issue to a failing SFP adapter that was flapping . . causing dpinger to get overly excited, which must have caused the WebGUI to fail also. This is another issue I've noticed . . when one gateway fails, it causes some adjacent gateways to fail even when they are healthy. I have gateways configured with different failure thresholds- FO connections (I have 3) are set to the most rigorous 1 sec ping, default the rest. Failover Starlink (4 of those) is set to a more leisurely 2 sec ping, higher packet loss/delay because if FO fails AND Starlink, well there isn't any internet so why ping so frequently? VPN's also have ping standards set to every 2-5 secs as they are also not as high a priority. Do varying ping standards mess with dpinger? I was assuming that setting secondary gateways to ping every 2-5 sec would reduce the load on dpinger and make it more stable.

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            • A Offline
              almostmagic @tinfoilmatt
              last edited by

              @tinfoilmatt said in WebGUI inaccessible locally, through TS and multiple browsers.:

              @almostmagic said in WebGUI inaccessible locally, through TS and multiple browsers.:

              Downstream Ubiquiti routers

              😱😱😱

              Ha! Well a year ago I wouldn't have even dreamed I'd be saying that, but for home users downstream from me it makes it a lot easier for them to manage their own networks. I love Netgate, but very few of my clients would want to bother learning pf. Did I mention the DPI? 😄

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