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    The system became unresponsive

    Scheduled Pinned Locked Moved Plus 25.11 Snapshots
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    • patient0P Online
      patient0 @yon 0
      last edited by patient0

      @yon-0 console access would be the next step. What device is pfSense+ running on? Physical hardware with a monitor or a serial console?

      Are the clients able to access the internet using pfSense+ as the router?

      yon 0Y 1 Reply Last reply Reply Quote 0
      • yon 0Y Offline
        yon 0 @patient0
        last edited by

        The PFSense application crashed; a forced power restart restored it.

        @patient0

        BIOS Vendor: SeaBIOS
        Version: rel-1.16.3-0-ga6ed6b701f0a-prebuilt.qemu.org
        Release Date: Tue Apr 1 2014
        Boot Method: BIOS
        Boot Environment Current: default
        Next: default
        Version 25.11-BETA (amd64)
        built on Wed Oct 29 2:38:00 CST 2025
        FreeBSD 16.0-CURRENT

        The system is on the latest version.
        Version information updated at Sat Nov 8 19:03:17 CST 2025
        CPU Type AMD A8-5600K APU with Radeon(tm) HD Graphics
        4 CPUs : 1 package(s) x 4 core(s)
        AES-NI CPU Crypto: Yes (active)
        IPsec-MB Crypto: Yes (active)
        QAT Crypto: No
        Hardware crypto AES-CBC, AES-CCM, AES-GCM, AES-ICM, AES-XTS, ChaCha20-Poly1305
        Kernel PTI Disabled
        MDS Mitigation Inactive

        patient0P 1 Reply Last reply Reply Quote 0
        • patient0P Online
          patient0 @yon 0
          last edited by

          @yon-0 based on the information that it uses the SeaBIOS, it's a virtual machine then, yes?

          What was the last thing in the VGA console?

          Troubleshooting guide for unexpected reboots:

          https://docs.netgate.com/pfsense/en/latest/troubleshooting/unexpected-reboots.html

          yon 0Y 1 Reply Last reply Reply Quote 0
          • yon 0Y Offline
            yon 0 @patient0
            last edited by

            @patient0 said in The system became unresponsive:

            @yon-0 based on the information that it uses the SeaBIOS, it's a virtual machine then, yes?

            What was the last thing in the VGA console?

            Troubleshooting guide for unexpected reboots:

            https://docs.netgate.com/pfsense/en/latest/troubleshooting/unexpected-reboots.html

            it's a virtual machine then, yes?

            yes, PVE.

            What was the last thing in the VGA console?

            I didn't do anything, and after running for a while, the system suddenly crashed, instead of automatically restarting. In other words, the system did not respond.

            patient0P 1 Reply Last reply Reply Quote 0
            • patient0P Online
              patient0 @yon 0
              last edited by patient0

              @yon-0 and nothing in the VMs log on Proxmox? All other VMs on Proxmox ran/run without issues?

              Btw: how have you set up the VM in Proxmox, which hardware type, NICs etc?

              pfSense got a guide for Proxmox:
              https://docs.netgate.com/pfsense/en/latest/recipes/virtualize-proxmox-ve.html

              yon 0Y 1 Reply Last reply Reply Quote 0
              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Did you resolve this?

                Not much we can do without more info though?

                yon 0Y 1 Reply Last reply Reply Quote 0
                • yon 0Y Offline
                  yon 0 @stephenw10
                  last edited by yon 0

                  @stephenw10

                  Screenshot  - Status_ Dashboard.jpg

                  1 Reply Last reply Reply Quote 0
                  • yon 0Y Offline
                    yon 0 @patient0
                    last edited by yon 0

                    @patient0 said in The system became unresponsive:

                    All other VMs on Proxmox ran/run without issues?

                    Only pfSense was installed; no other software was installed for PVE.
                    When the pfSense system crashes, PVE operations are unresponsive, and restarting is ineffective. Only a forced power-off can restart pfSense.

                    You can upgrade to the new version today.

                    yon 0Y 1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, well the only thing that jumps out there is the system loading which seems high. What's using CPU cycles there?

                      yon 0Y 2 Replies Last reply Reply Quote 0
                      • yon 0Y Offline
                        yon 0 @yon 0
                        last edited by

                        When FRR was reinstalled, the kern.ipc.maxsockbuf value was set too low, causing all systems to crash.

                        1 Reply Last reply Reply Quote 0
                        • yon 0Y Offline
                          yon 0 @stephenw10
                          last edited by

                          @stephenw10 said in The system became unresponsive:

                          Hmm, well the only thing that jumps out there is the system loading which seems high. What's using CPU cycles there?

                          The FRR version is too old and has many problems. FRR recommends abandoning older versions because FRR V10 resolved some of the high resource consumption issues.

                          last pid: 99613;  load averages:    2.78,    3.37,    3.27                                                                                                                                                   up 0+00:42:30  08:29:55
                          99 processes:  2 running, 97 sleeping
                          CPU: 35.8% user,  0.0% nice, 16.3% system,  0.8% interrupt, 47.1% idle
                          Mem: 2788M Active, 772M Inact, 960M Wired, 15G Free
                          ARC: 174M Total, 57M MFU, 111M MRU, 431K Anon, 1104K Header, 4041K Other
                               129M Compressed, 318M Uncompressed, 2.46:1 Ratio
                          Swap: 1024M Total, 1024M Free
                          
                            PID USERNAME    THR PRI NICE   SIZE    RES STATE    C   TIME    WCPU COMMAND
                          40297 root          4 140    0  3021M  2717M CPU0     0  72:15 197.03% bgpd
                          95234 root          8   0    0   248M   163M select   3   5:31   1.89% zebra
                          75732 root          1   0    0    23M    11M select   2   0:37   1.33% openvpn
                          23048 root          1   0    0    14M  3368K select   3   1:01   0.70% miniupnpd
                          59417 root          1   0    0    23M    11M select   1   0:12   0.57% openvpn
                          62115 root          1   0    0    23M    11M select   0   0:16   0.49% openvpn
                          65201 root          1   0    0    26M    10M select   0   0:53   0.46% ntpd
                          90411 root          1   0    0   275M   234M select   1   0:35   0.36% bsnmpd
                          84042 root          1   0    0    23M    11M select   3   0:22   0.34% openvpn
                          82351 root          1   0    0    15M  4228K CPU2     2   0:00   0.17% top
                          69149 root          1   0    0    23M    11M select   3   0:06   0.15% openvpn
                          47836 root          1   3    0    95M    58M nanslp   0   0:02   0.08% php_wg
                          69968 root          1   0    0    14M  2896K select   3   0:00   0.07% radvd
                          90419 root          5  59    0    15M  3188K uwait    0   0:01   0.04% dpinger
                          91419 root          5  59    0    15M  3140K uwait    0   0:01   0.04% dpinger
                          98760 root          5  59    0    15M  3144K uwait    3   0:01   0.04% dpinger
                          94593 root          5  59    0    15M  3140K uwait    0   0:01   0.03% dpinger
                          98495 root          5  59    0    15M  3136K uwait    0   0:01   0.03% dpinger
                          95840 root          5  59    0    15M  3136K uwait    2   0:01   0.03% dpinger
                          95135 root          5  59    0    15M  3140K uwait    1   0:01   0.03% dpinger
                          92658 root          5  59    0    15M  3136K uwait    0   0:01   0.03% dpinger
                          95570 root          5  59    0    15M  3140K uwait    0   0:01   0.03% dpinger
                          96991 root          5  59    0    15M  3132K uwait    0   0:01   0.03% dpinger
                          94142 root          5  59    0    15M  3132K uwait    0   0:01   0.03% dpinger
                          93298 root          5  59    0    15M  3132K uwait    2   0:01   0.03% dpinger
                          93020 root          5  59    0    15M  3140K uwait    1   0:01   0.03% dpinger
                          91121 root          5  59    0    15M  3140K uwait    1   0:01   0.03% dpinger
                          97290 root          5  59    0    15M  3140K uwait    3   0:01   0.03% dpinger
                          97613 root          5  59    0    15M  3136K uwait    0   0:01   0.03% dpinger
                          96149 root          5  59    0    15M  3144K uwait    0   0:01   0.03% dpinger
                          93805 root          5  59    0    15M  3128K uwait    3   0:01   0.03% dpinger
                          91997 root          5  59    0    15M  3140K uwait    2   0:01   0.03% dpinger
                          14307 root          1   0    0    25M  9392K select   1   0:00   0.02% staticd
                          97904 root          5  59    0    15M  3136K uwait    2   0:01   0.02% dpinger
                          58643 root          1   0    0    25M  8312K select   1   0:00   0.02% watchfrr
                          90222 root          5  59    0    15M  3132K uwait    1   0:01   0.02% dpinger
                          57463 root          1   0    0    25M    12M select   1   0:00   0.02% sshd-session
                          96719 root          5  59    0    15M  3144K uwait    3   0:01   0.02% dpinger
                          90755 root          5  59    0    15M  3144K uwait    0   0:01   0.02% dpinger
                          50342 root          9   0    0    50M    25M select   1   0:01   0.02% kea-dhcp4
                          92173 root          5  59    0    15M  3144K uwait    1   0:01   0.01% dpinger
                          15701 root          1   0    0    14M  3500K kqread   1   0:00   0.01% syslogd
                          51313 root          9   0    0    46M    24M select   3   0:00   0.01% kea-dhcp6
                          16435 root          1   0    0    14M  2892K kqread   3   0:01   0.01% tail
                            659 root          1   0    0   125M    37M kqread   2   0:00   0.01% php-fpm
                          20802 root          1   0    0    14M  2880K select   1   0:00   0.01% tail
                          55659 root          1   0    0    15M  3896K bpf      1   0:00   0.00% filterlog
                          
                          
                          1 Reply Last reply Reply Quote 0
                          • yon 0Y Offline
                            yon 0 @stephenw10
                            last edited by

                            @stephenw10 said in The system became unresponsive:

                            Hmm, well the only thing that jumps out there is the system loading which seems high. What's using CPU cycles there?

                            Because pfSense version 25.07.1 kept the CPU usage at 100%, making the system unusable, I upgraded to version 25.11, which at least made things a little better.

                            yon 0Y 1 Reply Last reply Reply Quote 0
                            • yon 0Y Offline
                              yon 0 @yon 0
                              last edited by

                              I have now set kern.ipc.maxsockbuf=4831838208 for the system to run. The default value for FRR is too small.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S Offline
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, is there a specific bug in FRR you're referring to?

                                yon 0Y 1 Reply Last reply Reply Quote 0
                                • yon 0Y Offline
                                  yon 0 @stephenw10
                                  last edited by

                                  @stephenw10 said in The system became unresponsive:

                                  Hmm, is there a specific bug in FRR you're referring to?

                                  I believe it is related to FRR. PFsense's design did not match the actual use of FRR.

                                  It is common for some IPv6 sessions to fail to establish a normal connection or to disconnect after running for a period of time, requiring a restart of FRR to restore functionality.

                                  yon 0Y 1 Reply Last reply Reply Quote 0
                                  • yon 0Y Offline
                                    yon 0 @yon 0
                                    last edited by yon 0

                                    Status_ Dashboard.jpg

                                    yon 0Y 1 Reply Last reply Reply Quote 0
                                    • yon 0Y Offline
                                      yon 0 @yon 0
                                      last edited by

                                      IPv6 Unicast Summary (VRF default):
                                      BGP router identifier 10.50.1.254, local AS number 65105 vrf-id 0
                                      Read-only mode update-delay limit: 30 seconds
                                        First neighbor established: 2025/11/13 12:13:58.682
                                                Best-paths resumed: 2025/11/13 12:14:28.791
                                              zebra update resumed: 2025/11/13 12:14:31.610
                                              peers update resumed: 2025/11/13 12:14:43.940
                                      BGP table version 848715
                                      RIB entries 443446, using 41 MiB of memory
                                      Peers 11, using 144 KiB of memory
                                      
                                      Neighbor             V         AS   MsgRcvd   MsgSent   TblVer  InQ OutQ  Up/Down State/PfxRcd   PfxSnt Desc
                                      2602:fed:70:a::2  4      39753     64477        25   848715    0    0 00:21:06       226782        7 
                                      2602:fed:70:ca::  4      39753     64964        27   848715    0    0 00:22:56       226782        7 
                                      2602:fed:70:b::10 4      39753    137154        17   848715    0    0 00:23:02       430595        7 
                                      2602:fed:70:d::2  4      39753    137160        27   848715    0    0 00:23:02       430601        7 
                                      2602:fed:70:a::10 4      39753     62506        26   848715    0    0 00:22:55       464179        7 
                                      2602:fed:ca1:a::2   4      39753     56475        27   848715    0    0 00:23:00       221110        7 
                                      2602:fed:ca1:b::10  4      39753     56475        26   848715    0    0 00:22:52       221110        7 
                                      2a0d:24:512:a::2   4      39753     62506        26   848715    0    0 00:22:55       464179        7          fr bgp VP
                                      2a0d:24:513:a::20  4      39753   1122273        27   848715    0    0 00:23:02      2361741        7       FRAVP
                                      2a0d:24:513:b::2   4      39753    726320        27   848715    0    0 00:23:02      2361741        7 
                                      2a0d:24:513:d::2   4      39753    726326        27   848715    0    0 00:23:02      2361741        7         FRA1 WG
                                      
                                      Total number of neighbors 11
                                      
                                      
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