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NOT SOLVED !! : Open-VM-Tools - NOT WORKING on vSphere

Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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  • C
    Clouseau
    last edited by May 16, 2011, 8:18 AM Feb 23, 2011, 12:44 PM

    I have latest snapshot of pfSense 2.0 Beta-5. I use it on vSphere ESXi hypervisor. I'v installed the Open-VM-Tools package, but this seems not to be working any more. Usually you get info that you have vm-tools installed and you get info of your interfaces etc… but not anymore. What's wrong in Open-vm-tools package when using vSphere hypervisor?

    Open-VM-Tools version:217847

    –--------------------------------------------------------------
    Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
    Multible Vmware vSphere - pfSense 2.4.x 64bit

    pfSense - FreeNAS - OwnCloud

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    • A
      AhnHEL
      last edited by Feb 23, 2011, 7:20 PM

      The OpenVM Tools package doesnt work with 2.0 and ESXi.  Try the following instructions using the shell command ( option 8 ) in pfsense console menu:

      1. Install prerequisites

      When running on a 64 bit installation, run
      pkg_add -r compat6x-amd64
      
When running On a 32 bit installation, run
      pkg_add -r compat6x-i386 (Not tested but this should be it)

      2. Install perl

      pkg_add -r perl

      3. 

Link the newly installed libraries so VMWare can find it

      ln -s /usr/local/lib/compat/libm.so.4 /lib

      ln -s /usr/local/lib/compat/libc.so.6 /lib

      ln -s /usr/local/lib/compat/libthr.so.2 /lib

      4. Install tools

      Select "Install/Upgrade VMware Tools" in VMWare
 ESXi
      Cd /mnt
      
Mkdir cdrom
      
Mount –t cd9660 /dev/acd0 /mnt/cdrom
      
Cd /tmp

      Tar –xvf /mnt/cdrom/vmware-freebsd-tools.tar.gz

      cd vmware-tools-distrib

      ./vmware-install.pl (Perl script, this is why Perl is installed)
      Accept all defaults (press enter 8 times)

      5. To clean up:

      cd ..

      rm -r vmware-tools-distrib

      AhnHEL (Angel)

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      • C
        Clouseau
        last edited by Feb 24, 2011, 9:48 AM

        Ok - thanks! So Open-VM-Tools are useless. I must follow up your good advice and install propriatery drivers. This must be done every time pfSense upgrades?

        –--------------------------------------------------------------
        Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
        Multible Vmware vSphere - pfSense 2.4.x 64bit

        pfSense - FreeNAS - OwnCloud

        1 Reply Last reply Reply Quote 0
        • A
          AhnHEL
          last edited by Feb 24, 2011, 10:04 AM Feb 24, 2011, 9:51 AM

          No, vmware tools will maintain through upgrades so no need to reinstall everytime.

          Credit to Peter Overtoom for the howto

          http://redmine.pfsense.org/issues/844

          AhnHEL (Angel)

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          • C
            Clouseau
            last edited by Mar 3, 2011, 8:55 PM

            Does anyone have any info when open-vm-tools package is fixed ? I noticed that this bug has been open over half a year and seems to stalled. We have "manual" not so user friendly work around with propriatery vm-tools. I would like to use open-vm-tools package with single click and install method (works for cli amatours like me). So any info on this issue?

            http://redmine.pfsense.org/issues/844

            –--------------------------------------------------------------
            Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
            Multible Vmware vSphere - pfSense 2.4.x 64bit

            pfSense - FreeNAS - OwnCloud

            1 Reply Last reply Reply Quote 0
            • R
              Rezin
              last edited by Mar 4, 2011, 2:34 AM

              Seems to work for me. shrug

              • pfSense 2.0-RC1 (amd64) built on Mon Feb 28 20:07:11 EST 2011

              • VMware ESXi 4.1.0 Build 34841

              • Open-VM-Tools 217847

              That shows as "Unmanaged" in vSphere Client, along with the IP addresses.

              1 Reply Last reply Reply Quote 0
              • F
                focalguy
                last edited by Mar 4, 2011, 5:28 AM

                @Rezin:

                Seems to work for me. shrug

                • pfSense 2.0-RC1 (amd64) built on Mon Feb 28 20:07:11 EST 2011

                • VMware ESXi 4.1.0 Build 34841

                • Open-VM-Tools 217847

                That shows as "Unmanaged" in vSphere Client, along with the IP addresses.

                Same for me but
                2.0-RC1 (i386)
                built on Thu Mar 3 17:43:05 EST 2011

                I'm not sure what it is supposed to say in the "Unmanaged" part but it seems to be working.

                1 Reply Last reply Reply Quote 0
                • C
                  Clouseau
                  last edited by Mar 4, 2011, 5:49 PM

                  @focalguy:

                  @Rezin:

                  Seems to work for me. shrug

                  • pfSense 2.0-RC1 (amd64) built on Mon Feb 28 20:07:11 EST 2011

                  • VMware ESXi 4.1.0 Build 34841

                  • Open-VM-Tools 217847

                  That shows as "Unmanaged" in vSphere Client, along with the IP addresses.

                  Yes - it installs just fine, but does not give any information about interfaces in vSphere ESX guest info. (No IP addresses shown at all)

                  –--------------------------------------------------------------
                  Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                  Multible Vmware vSphere - pfSense 2.4.x 64bit

                  pfSense - FreeNAS - OwnCloud

                  1 Reply Last reply Reply Quote 0
                  • A
                    AhnHEL
                    last edited by Mar 5, 2011, 9:07 AM

                    OK status in VMWare Tools.

                    vmware.jpg_thumb
                    vmware.jpg

                    AhnHEL (Angel)

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                    • C
                      Clouseau
                      last edited by Mar 5, 2011, 12:15 PM

                      @onhel:

                      OK status in VMWare Tools.

                      Hmmm… yep! That's what I'm looking for. Must figure out why I don't get that info in my vSphere 4.1 with latest RC.

                      –--------------------------------------------------------------
                      Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                      Multible Vmware vSphere - pfSense 2.4.x 64bit

                      pfSense - FreeNAS - OwnCloud

                      1 Reply Last reply Reply Quote 0
                      • C
                        Clouseau
                        last edited by Mar 8, 2011, 4:05 PM

                        Today I updated all my vSphere ESXi servers with 4.1.0 update 1 patch and all other available patches. Then I updated all my pfSense 2 RC1 firewalls to latest firmware. Then I reinstalled open-vm-tools package's (just in case). Rebooted pfSense firewall.

                        Now vmtools are in Unmanaged status but still no interface information. Just can't figure this out. This should not be this complex to install open-vm-tools succesfully working.

                        –--------------------------------------------------------------
                        Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                        Multible Vmware vSphere - pfSense 2.4.x 64bit

                        pfSense - FreeNAS - OwnCloud

                        1 Reply Last reply Reply Quote 0
                        • A
                          AhnHEL
                          last edited by Mar 8, 2011, 6:52 PM

                          Did several installs a couple of days ago trying to iron out an issue with my pfsense box and tried out the OpenVM Tools package again.  Got the Unmanaged status, IP address, DNS name and Host.  Seemed to be working just fine on my ESXi setup.

                          AhnHEL (Angel)

                          1 Reply Last reply Reply Quote 0
                          • C
                            Clouseau
                            last edited by Mar 11, 2011, 10:09 PM Mar 10, 2011, 12:28 PM

                            @onhel:

                            Did several installs a couple of days ago trying to iron out an issue with my pfsense box and tried out the OpenVM Tools package again.  Got the Unmanaged status, IP address, DNS name and Host.  Seemed to be working just fine on my ESXi setup.

                            I have istalled 2.0-RC1 (i386) built on Wed Mar 9 18:16:20 EST 2011. Open-VM-Tools Package 217847, 3 network adapters with Adapter type E1000.

                            One pfSense has now Unmaneged status and one Not installed status. Both pfSenses has the same version. All the Interfaces has manual ip-settings. No dhcp in use. Funny but I don't have any success to get any interface information.

                            Host Server: Dell PowerEdge 2950, 16GB RAM, 8 CPU cores x2,659GHzRAM, Intel Xenon E5430@2,66GHz
                            VMware vSphere 4.1.0 U1 Build 348481

                            Does non of you have this issue?

                            ![pfSense open-vm-tools.jpg](/public/imported_attachments/1/pfSense open-vm-tools.jpg)
                            ![pfSense open-vm-tools.jpg_thumb](/public/imported_attachments/1/pfSense open-vm-tools.jpg_thumb)
                            ![pfSense open-vm-tools 2.jpg](/public/imported_attachments/1/pfSense open-vm-tools 2.jpg)
                            ![pfSense open-vm-tools 2.jpg_thumb](/public/imported_attachments/1/pfSense open-vm-tools 2.jpg_thumb)
                            open-vm-tools-package.png
                            open-vm-tools-package.png_thumb
                            ![VMware vSphereESXi info.png](/public/imported_attachments/1/VMware vSphereESXi info.png)
                            ![pfSense version.png](/public/imported_attachments/1/pfSense version.png)
                            ![pfSense version.png_thumb](/public/imported_attachments/1/pfSense version.png_thumb)

                            –--------------------------------------------------------------
                            Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                            Multible Vmware vSphere - pfSense 2.4.x 64bit

                            pfSense - FreeNAS - OwnCloud

                            1 Reply Last reply Reply Quote 0
                            • R
                              regis
                              last edited by Mar 15, 2011, 4:02 PM

                              I'm also experiencing strange behavior with open-VM-tools. It shows as unmanaged in Vsphere client and no information displayed about ip adresses and hostname, just like you.

                              I'm using pfSense 2.0-RC1 (i386) built on Mon Mar 14 11:25:06 EDT 2011 on ESXi 4.1.0,260247, em adapters

                              But even worse, with open-VM-tools installed, it seems that packets are dropped or lost. MSN messenger keeps disconnecting every 30s or so, downloads stalls after 30s

                              Once open-VM-tools package deleted and pfSense rebooted, everything's fine…

                              1 Reply Last reply Reply Quote 0
                              • C
                                Clouseau
                                last edited by Mar 16, 2011, 8:43 PM

                                Okey, I'n not alone  ;D

                                I'm been banging my head to the wall (not helping any) with this issue. I'm lucky that I don't have any usability issues like regis. I have not done any "stress test" to pfSense with vm-tools installed just to figure out is there any major issues.

                                I really hope that develepers of vm-tools picks this problem up. Open-VM-Tools is only needed in virtualized environments and now it's non working => Open-Vm-Tools package is proken!

                                –--------------------------------------------------------------
                                Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                Multible Vmware vSphere - pfSense 2.4.x 64bit

                                pfSense - FreeNAS - OwnCloud

                                1 Reply Last reply Reply Quote 0
                                • F
                                  focalguy
                                  last edited by Mar 16, 2011, 10:39 PM

                                  @onhel:

                                  Did several installs a couple of days ago trying to iron out an issue with my pfsense box and tried out the OpenVM Tools package again.  Got the Unmanaged status, IP address, DNS name and Host.  Seemed to be working just fine on my ESXi setup.

                                  I'm not sure what the differences are. I'm not on the latest snapshot but I have it working just the same with showing my IPs and hostnames, etc. I'll update to the latest tonight and see if it continues to work.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sloth
                                    last edited by Mar 17, 2011, 8:58 AM

                                    Open-VM-Tools working fine for me:
                                    ESXi 4.1 update 1
                                    pfSense 2.0-RC1 (amd64) built on Sat Feb 26 18:07:23 EST 2011

                                    'Unmanaged' status indicates that  VM tools are installed on the guest VM, but do not support  installation/update from the ESX console, afaik the correct status for a pfsense install.

                                    Jason.

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                                    • C
                                      Clouseau
                                      last edited by Mar 17, 2011, 11:57 AM

                                      @Sloth:

                                      Open-VM-Tools working fine for me:
                                      ESXi 4.1 update 1
                                      pfSense 2.0-RC1 (amd64) built on Sat Feb 26 18:07:23 EST 2011

                                      'Unmanaged' status indicates that  VM tools are installed on the guest VM, but do not support  installation/update from the ESX console, afaik the correct status for a pfsense install.

                                      Jason.

                                      Yes true - but that does not explain the situation that I have 2 pfSense installations in the same vSphere ESXi - one has Unmanaged and the second one is Not installed status on ESX console. Neither of those are capable to show interface information, dns information etc..

                                      –--------------------------------------------------------------
                                      Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                      Multible Vmware vSphere - pfSense 2.4.x 64bit

                                      pfSense - FreeNAS - OwnCloud

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sloth
                                        last edited by Mar 17, 2011, 12:22 PM Mar 17, 2011, 12:20 PM

                                        The only other thing of note is that the current pfSense package version of Open-VM-Tools is quite old, dating back to 12-2009. There is a thread somewhere on this forum discussing the issue, which (if I remember correctly) comes down to the freeBSD maintainers updating the freeBSD package to the most current release Open-VM-Tools build i.e. not a lot the pfSense team can do about it. I have had problems trying to use the enhanced VMXNET2 driver, and VMXNET3 is not available, both of which may well be addressed by an up-to-date Open-VM-Tools freeBSD package.

                                        I'll try spinning up a pfSense VM with the pfSense build you are using to see whether I suffer the same issue with that build (could be a 32bit specific issue).

                                        Jason.
                                        2.0-RC1 (amd64) built on Sat Feb 26 18:07:23 EST 2011

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                                        • S
                                          sburgiel
                                          last edited by Mar 17, 2011, 12:27 PM

                                          @Clouseau:

                                          Yes true - but that does not explain the situation that I have 2 pfSense installations in the same vSphere ESXi - one has Unmanaged and the second one is Not installed status on ESX console. Neither of those are capable to show interface information, dns information etc..

                                          What other packages do you have installed on your virtual pfSense boxes, are the same packages installed on both boxes, and what NICs are your pfSense boxes using?

                                          I have been successfully running a pfSense box on VMware ESXi since ESXi 4.0.0 (currently using ESXi 4.1.0 SP1).  My virtual pfSense box only has the Open-VM-Tools package installed, uses virtual Intel e1000 NICs, and has always shown the correct information on the VMware console.

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