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    Gateway status show offline

    Scheduled Pinned Locked Moved Firewalling
    14 Posts 3 Posters 5.6k Views
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    • V
      vincentcheah
      last edited by

      Hi there,

      My company have 2 subnet from the modem, which is 192.168.1.xxx and 192.168.2.xxx.

      In my case, I did try use 192.168.1.xxx subnet for the pfsense, it's work fine and able access to internet.
      The problem is when I'm using 192.168.2.xxx subnet, the gateway status shown offline and unable access to internet.

      Any idea for this issue ?

      Thanks ;)

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      • M
        Metu69salemi
        last edited by

        Would you please explain a bit more

        Are those subnets between modem and pfsense?
        What is your multiwan setup?

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        • V
          vincentcheah
          last edited by

          first, my company firewall have 2 subnet which is 192.168.1.xxx and 192.168.2.xxx…
          If I put the pfsense under 192.168.1.xxx, it's work fine...
          If put under 192.168.2.xxx, the pfsense gateway will shown offline status and I'm unable to access internet...

          pfsense is direct connect from the current firewall...
          I don't think i had setup multiwan and what is multiwan ???

          Thanks for your reply  :)

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          • M
            Metu69salemi
            last edited by

            Multiwan, you can have multiple modems or routers between pfsense and Internet.

            What is your topology?

            
ISP -- Public IP / Modem / (192.168.1.xxx) -- (192.168.1.xxx) / pfsense / (192.168.0.xxx) -- LAN
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            • V
              vincentcheah
              last edited by

              ISP – Public IP / Modem -> firewall (192.168.1.xxx) / (192.168.2.xxx) -> pfsense (192.168.1.xxx) / (192.168.2.xxx) -> LAN

              Problem is pfsense set as 192.168.2.xxx, gateway will offline...

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              • M
                Metu69salemi
                last edited by

                do you have multiple interfaces or do you have vlans between firewall and pfsense?

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                • V
                  vincentcheah
                  last edited by

                  I did use 3 interface without vlans.
                  BTW firewall and pfsense, got 1 switches.

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                  • M
                    Metu69salemi
                    last edited by

                    so you do have multiwan(atleast pfsense's point of view).
                    I'm sorry I have no multiwan setup experience and thus fore can't help you any further.

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                    • P
                      pman860507
                      last edited by

                      how if your 192.168.2.xxx subnet setup?

                      To me it doesnt sound like you have a multilan.  It just sound like you have two lan interfaces.  Is that correct?

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                      • V
                        vincentcheah
                        last edited by

                        Hi pman860507,
                        isit you mean that my current firewall doesn't have the multilan ?
                        but i can access internet if i using my laptop and using 192.168.2.xxx subnet.
                        Yes, it's have 2 lan interfaces…

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                        • V
                          vincentcheah
                          last edited by

                          Metu69salemi, im just using 1 modem and connect to the pfsense.

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                          • M
                            Metu69salemi
                            last edited by

                            Please make a drawing where you mark isp/internet, modem, pfsense and lan + all subnet + cables

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                            • P
                              pman860507
                              last edited by

                              How is your gateway configured for your 192.168.2.x interface?

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                              • V
                                vincentcheah
                                last edited by

                                pman860507 : It's didn't had any limitation from the current firewall. My office firewall just simply split 2 subnet from modem, which is 192.168.1.xxx and 192.168.2.xxx.

                                Metu69salemi : my flow just like below.

                                Modem (ISP) -> Office firewal (Currently using) (output 2 subnet : 192.168.1.xxx and 192.168.2.xxx) -> Main Switches (local LAN) -> PFsense (split 2 subnet : 192.168.3.xxx and 192.168.4.xxx)(by using VMware) -> User.

                                Now problem is 192.168.1.xxx gateway also will down aand shown offline status… :'(

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