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    Web interface unresponsive

    Scheduled Pinned Locked Moved webGUI
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    • M
      mlabenda
      last edited by

      Hi there

      I use pfsense quit a while and love it
      today i setup a veeam replication from our office in germany to our CoLo in the US
      This happens via an IPSec tunnel between pfsense and an Forigate 600 Firewall
      we got really good bandwith through this tunnel ~ 18 Mbit sync ~140 ms latency

      since the job started (seeding an USB drive backup plus final replication) the webinterface of my pfsense box is unresponsive

      the hardware
      Supermicro 1HE server
      Core2Duo 2,97 GHz
      4GB Ram
      2 Intel onboard Nics 2 Intel Dual Port PCIe 4x
      Transcend 2GB SataDom
      pfsense 2.0.02 64bit release embedded

      I'm connected on a 34 Mbit line, the other site is on 20Mbit

      I can login to SSH but there is no way to get to the webinterface
      device polling is not turned on

      I guess the hardware should be enough for at least gigabit speed

      top does show 100% idle and 0,0% interrupts when login on via ssh

      openvpn does work
      ipsec tunnels are up (i have 4)

      should i go with device polling ?

      any idea, what could cause this or where i could look ?

      EDIT
      fond this command
      killall -9 php; killall -9 lighttpd; /etc/rc.restart_webgui

      looks like this helped

      is this maybe "just 64bit" related ?
      #EDIT End#

      Microsoft gives you "Windows"
      Opensource gives you the whole house

      1 Reply Last reply Reply Quote 0
      • C
        cmb
        last edited by

        Has nothing to do with the VPN if you can SSH in (and judging by your CPU load). May be the general problem with fastcgi crashing in 2.0.2 that's fixed in 2.0.3.

        1 Reply Last reply Reply Quote 0
        • M
          mlabenda
          last edited by

          thx

          Microsoft gives you "Windows"
          Opensource gives you the whole house

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          • R
            RLM
            last edited by

            I see the exact some thing here.
            The firewall was running fine, but the GUI crashed about 3 hours after I put the FW into production.
            NOT the best start of my pfSense experience :o(

            And the double kill command fixed it.

            Any way of validating that it is the cgi-crash that causes this?
            (In this way I can live with having to restart php and lighttpd sometimes.)

            Best

            René Markvard

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            • N
              Nachtfalke
              last edited by

              Try with pfsense 2.0.3 images which will come out soon:
              http://forum.pfsense.org/index.php/topic,58203.0.html

              1 Reply Last reply Reply Quote 0
              • M
                mlabenda
                last edited by

                good to know
                will install once it is released

                anything else ist fast and rocking stable any far better then any Fortigate we have in the US headquater  ;D

                Microsoft gives you "Windows"
                Opensource gives you the whole house

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                • C
                  Clouseau
                  last edited by

                  Confirm this issue - My firewall GUI just halted totally - Can't access gui at all and console is not awailable. SSH/telnet menu is not enabled. This is a bit problematic issue and must be fixes ASAP :o

                  –--------------------------------------------------------------
                  Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                  Multible Vmware vSphere - pfSense 2.4.x 64bit

                  pfSense - FreeNAS - OwnCloud

                  1 Reply Last reply Reply Quote 0
                  • marcellocM
                    marcelloc
                    last edited by

                    @Clouseau:

                    Confirm this issue - My firewall GUI just halted totally - Can't access gui at all and console is not awailable. SSH/telnet menu is not enabled. This is a bit problematic issue and must be fixes ASAP :o

                    Clouseau, did you read all the topic???

                    The problem and the solutions is already posted…

                    @cmb:

                    May be the general problem with fastcgi crashing in 2.0.2 that's fixed in 2.0.3.

                    @Nachtfalke:

                    Try with pfsense 2.0.3 images which will come out soon:
                    http://forum.pfsense.org/index.php/topic,58203.0.html

                    Treinamentos de Elite: http://sys-squad.com

                    Help a community developer! ;D

                    1 Reply Last reply Reply Quote 0
                    • C
                      Clouseau
                      last edited by

                      Yes - I read the topic, BUT I can't fix the situation by killing php and lighttpd and restarting webgui service- I need to fix this NOW, not in next release!

                      Reboot does not help either.

                      –--------------------------------------------------------------
                      Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                      Multible Vmware vSphere - pfSense 2.4.x 64bit

                      pfSense - FreeNAS - OwnCloud

                      1 Reply Last reply Reply Quote 0
                      • marcellocM
                        marcelloc
                        last edited by

                        @Clouseau:

                        I need to fix this NOW, not in next release!

                        So apply the 2.0.3 pre-release upgrade or buy commercial support to have the instant help you need.

                        Treinamentos de Elite: http://sys-squad.com

                        Help a community developer! ;D

                        1 Reply Last reply Reply Quote 0
                        • C
                          Clouseau
                          last edited by

                          :)

                          There is no comercial support that can fix this issue onsite(s). Now I have lost 4 gui's from pfSense firewalls. Is there any idea what's causing it?

                          –--------------------------------------------------------------
                          Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                          Multible Vmware vSphere - pfSense 2.4.x 64bit

                          pfSense - FreeNAS - OwnCloud

                          1 Reply Last reply Reply Quote 0
                          • C
                            cmb
                            last edited by

                            What I said earlier in the thread, some people are hitting fastcgi crashing in 2.0.2, upgrade to 2.0.3 or gitsync.

                            1 Reply Last reply Reply Quote 0
                            • C
                              Clouseau
                              last edited by

                              @cmb:

                              What I said earlier in the thread, some people are hitting fastcgi crashing in 2.0.2, upgrade to 2.0.3 or gitsync.

                              Yes yes - that's clear - now I just needed to get gui up again. Kill php and lighttpd and double restarting the webConfugurator helped.

                              –--------------------------------------------------------------
                              Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                              Multible Vmware vSphere - pfSense 2.4.x 64bit

                              pfSense - FreeNAS - OwnCloud

                              1 Reply Last reply Reply Quote 0
                              • M
                                mehov
                                last edited by

                                Hello,acording to my experience, 2.1 Beta1 still have this issue, the dying webconfigurator thing…

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