Web GUI not loading
I know this question has been posted numerous times, but I wanted to start one for myself since I am new to Pfsense. We are running Pfsense v1.2.3 and we can no longer VPN into the office remotely. I was going to check the web GUI settings and even do an upgrade, but wanted to do a backup of the config first. Problem is the GUI does not load. It doesn't matter if I use http, or https. I have restarted the system and webconfigurator (from Pfsense console options 5 and 11).
Can anyone offer suggestions on how I can resolve this. I know I could probably just upgrade to a newer version, but I am hesitant to do that when I cannot get a backup.
Any suggestions would be appreciated
I have looked at documentation, however, because I am new to Pfsense I am hoping someone who is familiar can give me a couple of ideas outside of what is documented
I'm a bit new here too, are you able to get any response from the pfSense box at a lower level than your browser?
You are connecting from the LAN port?
Substitute your system name or if that fails IP address in these commands:
t310:~ # ping pfsense.home PING pfsense.home (172.16.0.1) 56(84) bytes of data. 64 bytes from pfsense.home (172.16.0.1): icmp_seq=1 ttl=64 time=0.208 ms 64 bytes from pfsense.home (172.16.0.1): icmp_seq=2 ttl=64 time=0.175 ms 64 bytes from pfsense.home (172.16.0.1): icmp_seq=3 ttl=64 time=0.163 ms 64 bytes from pfsense.home (172.16.0.1): icmp_seq=4 ttl=64 time=0.243 ms
t310:~ # wget pfsense.home --2013-03-02 18:51:52-- http://pfsense.home/ Resolving pfsense.home (pfsense.home)... 172.16.0.1 Connecting to pfsense.home (pfsense.home)|172.16.0.1|:80... connected. HTTP request sent, awaiting response... 301 Moved Permanently Location: https://pfsense.home/ [following] --2013-03-02 18:51:52-- https://pfsense.home/ Connecting to pfsense.home (pfsense.home)|172.16.0.1|:443... connected. ERROR: cannot verify pfsense.home's certificate, issued by `/C=US/ST=Arizona/L=Gilbert/O=stanmiller-inf/emailAddressfirstname.lastname@example.org/CN=internal-ca': Self-signed certificate encountered. ERROR: certificate common name `pfsense-internal-cert' doesn't match requested host name `pfsense.home'. To connect to pfsense.home insecurely, use `--no-check-certificate'.
Yea, I can ping the gateway no problem. Any idea the commands to run a backup of the config from the Pfsense Console to USB drive?
I just tried sticking a USB stick into my much newer pfSense box and it wasn't auto-mounted, I don't know enough to go poking beyond that.
You could try scp (secure file copy) and see if that works for you: (don't overlook the . at the end of the scp command or use a local directory)
stan@t3400-1:~> ls bin Desktop Documents stan@t3400-1:~> scp email@example.com:/conf/config.xml . Password: config.xml 100% 33KB 32.8KB/s 00:00 stan@t3400-1:~> ls bin config.xml Desktop Documents
Thanks. Is it also possible to connect with an application like winscp to the pfSense node and copy the XML from there? I am curious if the web GUI is setup with a custom port (other than 80 or 443) and maybe that is why it is not loading. I can ping the default gateway from the LAN with no issues and the firewall itself seems to be running fine. If I could get a copy of the XML I could open it and view the webGUI settings.
I've seen mention of folks using Windows programs to do file transfers so you might search here and see if they have posted what you need. I don't do Windows since I retired so I'm no help there.
Unless they changed something pfSense is just using 80 and 443 as you can see in the wget clip above and snip here:
Connecting to pfsense.home (pfsense.home)|172.16.0.1|:80... connected. ... Connecting to pfsense.home (pfsense.home)|172.16.0.1|:443... connected.
You can of course look at the config file from the pfSense console, escape to shell (option 8) and enter:
Thanks for the help on this. The problem was indeed due to a custom port setup for https access. I was able to login via Shell and open config.xml to confirm the port. Web GUI loading fine once the custom report is specified in the browser