WG x750e - automatic speed adjustment: mbmon going crazy
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Unfortunately, it did not work much better. After 2 weeks, I started getting temperatures of 255°C.
When I tried mbmon from the command line, it reported an error stating it could not access the hardware.
Everything went back to normal after a reboot.Damien
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Ah, so what were you using in the script that didn't work? I forget where we left off. ::)
Steve
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Something gets wrong after a short while:
- WGXepc does not properly set the fan speed anymore
- WGXepc does not report the proper temperature anymore
- mbmon does not execute properly anymore.
$ /usr/local/bin/WGXepc -f 50 Found Firebox X-E Fanspeed set to 50 $ /usr/local/bin/WGXepc -f Found Firebox X-E Fanspeed is ff $ /usr/local/bin/WGXepc -t Found Firebox X-E SuperIO sensor 2 reads: 255 $ /usr/local/bin/mbmon -I -i -c1 -T2 No ISA-IO HWM available!! InitMBInfo: Unknown error: 0At this stage, I guess the best option would be to modify the WGXepc source code to allow it to keep executing in the background and set the fan speed depending on the temperature that is read.
Damien
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Ok, but was your script using mbmon or WGXepc to read the temperature? The difference between them is that mbmon reads reads a whole load of values every time it's run even if you only need one. To get all those values requires setting the SuperIO chip in various modes. It's possible that under certain conditions mbmon leaves the superio chip in some error state. It may be possible to determine what the error state is and recover from it or to avoid it in the first place.
Steve
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My script was using only WGXepc.
Damien
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Damn!
Well the only thing to do then is try to find out why the SuperIO chip is no longer responding usefully. Quite how to do that though…. ::)Steve
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Did you guys ever resolve this? I have exactly the same problem. Running mbmon returns reasonable temps for a while and suddenly starts reporting this:
Temp.= 255.0, 0.0, 0.0; Rot.= 0, 0, 0
Vcore = 4.08, 4.08; Volt. = 4.08, 6.85, 15.50, 6.07, 5.11When I cancel mbmon and run it again, I get:
ioctl(smb0:open): No such file or directory
No Hardware Monitor found!!
InitMBInfo: Bad file descriptorWGXepc -t reports good temps and then nothing but 255.
Only way to fix this is to reboot.
I'm assuming the SuperIO chip got itself hosed somehow. Is there any way to reset or reboot the chip?This is on two X-Core 550e boxes and the default SL6N7 Banias chips have been replaced with SL7EP Dothan chips according to https://doc.pfsense.org/index.php/PfSense_on_Watchguard_Firebox#Further_Enhancements_3.
All dip switches set correctly. No other changes (powerd/speedstep) were made. -
No, or at least I haven't heard from anyone who did. However reading back through the data sheet there appear to be a number of possible things we could try. Since the chip is just giving results that are registers full of all 1s we don't know if it's actually returning anything or if we're even talking to it properly. Though it would seem likely we are because under mbmon the voltage readings continue to come back as reasonable numbers.
As a rather extreme option it looks like there is a register that can re-initialise the chip, back to it's power on defaults. However I've no way of knowing what registers are configured by the BIOS at boot so the results could be…. unpredictable. ;)Steve
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Thanks for responding, Steve. I posted a new topic because this one was old and I wasn't sure it was still active. I'm happy to stay in this one.
This has happened on two boxes but I have another that works fine. I suppose it's possible that two of the Dothan chips I put in these boxes are creating this problem but it seem unlikely it would be two. I'm going to replace the replacement in one of them when another chip and wait for results.
Is the data sheet you spoke of available electronically? Where can I get it?
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Yes, it's available in many places such as here.
Interacting with the chip manually for test purposes is a PITA. ::) It involves writing many individual registers to read one value. For example:
https://forum.pfsense.org/index.php?topic=43574.msg261279#msg261279
The reset register will not require so much though. It would be interesting to install superiotool to see what has stopped and what is still readable when the chip enters it's uncooperative state. We may get a clue.Steve
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Thanks, Steve.
I replaced the chip and have been running and watching mbmon for an hour. No problems. I guess it's possible I had two bad chips with the same symptoms. If the problem shows up again, I'll try your idea with superiotool. Until then, I'm moving on.
Thanks, again. -
Hard to see how changing the CPU could make much difference. A change in the temperature sensor perhaps?
How that would affect the fan control though.Steve
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Beats the crap out of me. Been watching mbmon for 2 1/2 hours and still working great.
I noticed that when I took out the other chip, I had smeared on a lot of paste (Arctic Silver). I was much more conservative with the new chip.
Could that have anything to do with this? -
Spoke too soon. It took 3 hours but mbmon started showing this:
Temp.= 255.0, 0.0, 0.0; Rot.= 0, 0, 0 Vcore = 4.08, 4.08; Volt. = 4.08, 6.85, 15.50, 6.07, 5.11I guess I'll look into resetting the chip as you suggested.
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Are you running bios B8? If so you can also get the temperature via ACPI on the dashboard or sysctl. Does that fail also?
Steve
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Looks like I'm running B6. Temps not available through ACPI.
The superio chip should be a Winbond, right? On other pictures of x550e boards, you can clearly see the Winbond logo. On this machine, the chip is covered with a Phoenix Technologies sticker. How can I determine what chip I have? -
This is what I get if I cancel mbmon and restart it:
[2.1.5-RELEASE]/root(50): mbmon -d -S SMBus[Intel8XX(ICH/ICH2/ICH3/ICH4/ICH5/ICH6)] found, but No HWM available on it!! InitMBInfo: Device not configured -
They all have the Phoenix sticker on the Winbond chip, nothing unusual there. Superiotool will identify the chip.
Steve
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Ok, here's the superiotool dump before the problem:
superiotool r4.0-2827-g1a00cf0 Found Winbond W83627HF/F/HG/G (id=0x52, rev=0x41) at 0x2e Register dump: idx 02 20 21 22 23 24 25 26 28 29 2a 2b 2c 2e 2f val ff 52 41 ff fe c0 00 00 00 00 fc c4 ff 00 ff def 00 52 NA ff 00 MM 00 00 00 00 7c c0 00 00 00 LDN 0x00 (Floppy) idx 30 60 61 70 74 f0 f1 f2 f4 f5 val 00 00 00 00 04 0e 00 ff 00 00 def 01 03 f0 06 02 0e 00 ff 00 00 LDN 0x01 (Parallel port) idx 30 60 61 70 74 f0 val 01 03 78 07 04 38 def 01 03 78 07 04 3f LDN 0x02 (COM1) idx 30 60 61 70 f0 val 01 03 f8 04 00 def 01 03 f8 04 00 LDN 0x03 (COM2) idx 30 60 61 70 f0 f1 val 01 02 f8 03 00 00 def 01 02 f8 03 00 00 LDN 0x05 (Keyboard) idx 30 60 61 62 63 70 72 f0 val 01 00 60 00 64 01 00 80 def 01 00 60 00 64 01 0c 80 LDN 0x06 (Consumer IR) idx 30 60 61 70 val 00 00 00 00 def 00 00 00 00 LDN 0x07 (Game port, MIDI port, GPIO 1) idx 30 60 61 62 63 70 f0 f1 f2 val 01 00 00 00 00 00 00 00 00 def 00 02 01 03 30 09 ff 00 00 LDN 0x08 (GPIO 2, watchdog timer) idx 30 f0 f1 f2 f3 f5 f6 f6 f7 val 00 ff ff ff 00 00 00 00 00 def 00 ff 00 00 00 00 00 00 00 LDN 0x09 (GPIO 3) idx 30 f0 f1 f2 f3 val 00 ff ff ff 00 def 00 ff 00 00 00 LDN 0x0a (ACPI) idx 30 70 e0 e1 e2 e3 e4 e5 e6 e7 f0 f1 f3 f4 f6 f7 f9 fe ff val 00 00 00 00 14 00 00 00 00 00 00 af 32 00 00 00 00 00 00 def 00 00 00 00 NA NA 00 00 00 00 00 00 00 00 00 00 00 00 00 LDN 0x0b (Hardware monitor) idx 30 60 61 70 f0 val 01 02 90 00 00 def 00 00 00 00 00After mbmon starts failing as obove, there is only one difference in the dump. A single byte in the hardware monitor:
LDN 0x0b (Hardware monitor) idx 30 60 61 70 f0 val 01 02 0b 00 00 def 00 00 00 00 00Steve, how would you go about doing the reset you were talking about?
EDIT: I assume the reset you mentioned was the initialization bit in the configuration register at 40h. I tried writing to this register with your readio/writeio tools but still got nothing back but FF. In fact, all reads are returning FF. Except for the results of the superiotool dump, I would think the chip had simply shut down.
I can live without the temperature if I must. But I have no ability to change the fan speed now. I had it set up to automatically adjust the fan speed based on the CPU temp. Now I can neither determine the temp nor adjust the fans. The only way to fix this appears to be to reboot which is not acceptable.
Would enabling speedstep or powerd make any difference?
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EUREKA!
Steve, you're gonna love this!
After learning what the output from superiotool actually meant and reviewing the Winbond data sheet, I realized the only change in the two dumps was the hardware monitor base address changed from 0290h to 020Bh. I wrote a little script using your readio/writeio tools to reset the base address. I never expected this to work but lo' and behold it did! Everything started working again.
I guess I should modify WGXepc to check for and correct this but I don't have a FreeBSD platform to do it on. Maybe I'll try and do it on one of my Fireboxes.
