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    Dual WAN with Failover Not Working

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • R
      rober1sf
      last edited by

      I not using 8.8.8.8 or 8.8.4.4 for my DNS (I've actually used Comcast's DNS 1 for WAN 75.75.75.75 and Comcast's DNS 2 for OPT WAN 75.75.76.76).

      Should the monitor IP addresses for each WAN be blank then? Or should they be the respective default gateway IPs??

      Thank you!!

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      • K
        kathampy
        last edited by

        Leave them blank.

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        • R
          rober1sf
          last edited by

          That was a good idea. It didn't work though. By leaving the monitor IP blank, pfSense uses the default gateway as the monitor then and the default gateway is always ping-able even when the Internet is down.

          For instance, our static IP is 173.xx.xx.xx3 and our default gateway is 173.xx.xx.xx4 (the .xx4 address "belongs" to the Comcast gateway). I can ping .xx4 and unplug the coax cable to the Comcast gateway and .xx4 STILL pings. That's why I was trying to use a monitor IP that was external to my network.

          Now, the weird thing is that even monitoring 8.8.8.8, when I take WAN 1 down, the PING diag tool in pfSense will show 100% loss when pinging 8.8.8.8 (or any Internet IP for that matter); however, in STATUS>GATEWAYS it shows the WAN as still pinging/online?????????

          And I did setup an explicit (STATIC ROUTE) for 8.8.8.8/32 thorugh the 192.168.5.254 WAN gateway.

          ???

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          • K
            kathampy
            last edited by

            That happens when both WANs have the same gateway address like if they're from the same ISP. Use 8.8.8.8 as monitor and DNS address for WAN1 and 8.8.4.4 for monitor and DNS address for WAN2. pfSense should automatically create the appropriate interface based static routes. You'll need to reboot to clear it up.

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            • K
              kejianshi
              last edited by

              I have yet to figure out…  Why won't pfsense let you configure a single monitor IP for multiple WANs as gateway monitor?

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              • R
                rober1sf
                last edited by

                Ok, tried that too and it didn't work. It shouldn't be a DNS issue because we're trying to ping an IP address so there is no name for DNS to resolve.

                Flaw in the software??

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                • K
                  kathampy
                  last edited by

                  pfSense itself won't use the failover unless you've enabled the gateway switching checkbox.

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                  • K
                    kathampy
                    last edited by

                    No, mine works fine with multiple WANs with the same gateway. In my case the gateway doesn't respond to pings so I'm using 8.8.8.8 and 8.8.4.4. Settings them as the DNS servers for each WAN causes pfSense to create static routes forcing them through a particular logical interface.

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                    • R
                      rober1sf
                      last edited by

                      Where is the gateway switching check box?

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                      • K
                        kathampy
                        last edited by

                        It's somewhere in the general settings. That checkbox is only for pfSense's traffic itself to failover. Conditional routing for LAN clients will still failover regardless. This is why you must specify a gateway for each DNS server. That way DNS forwarding works even if gateway switching is disabled.

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                        • R
                          rober1sf
                          last edited by

                          Here is my routing table and gateway status.

                          Notice that in STATUS>GATEWAYS it is still showing that it's pinging on WANGW (WAN 1) even though Internet traffic is disabled for that gateway.

                          ![Routing Table.JPG](/public/imported_attachments/1/Routing Table.JPG)
                          ![Routing Table.JPG_thumb](/public/imported_attachments/1/Routing Table.JPG_thumb)
                          ![Gateway Status.jpg](/public/imported_attachments/1/Gateway Status.jpg)
                          ![Gateway Status.jpg_thumb](/public/imported_attachments/1/Gateway Status.jpg_thumb)

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                          • R
                            rober1sf
                            last edited by

                            Here is Firewall Rule for LAN, Gateway Groups, and Gateways.

                            ![Firewall Rule LAN.jpg](/public/imported_attachments/1/Firewall Rule LAN.jpg)
                            ![Firewall Rule LAN.jpg_thumb](/public/imported_attachments/1/Firewall Rule LAN.jpg_thumb)
                            ![Gateway Groups.jpg](/public/imported_attachments/1/Gateway Groups.jpg)
                            ![Gateway Groups.jpg_thumb](/public/imported_attachments/1/Gateway Groups.jpg_thumb)
                            Gateways.jpg
                            Gateways.jpg_thumb

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                            • R
                              rober1sf
                              last edited by

                              Here is my General Setup…

                              Also, I cannot find the checkbox for gateway switching.

                              Hopefully these screenshots help; please let me know if another shot would help.

                              THANKS!

                              ![General Setup.jpg](/public/imported_attachments/1/General Setup.jpg)
                              ![General Setup.jpg_thumb](/public/imported_attachments/1/General Setup.jpg_thumb)

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                              • R
                                rober1sf
                                last edited by

                                Also, just for informational purposes… here is a Visio diagram of the setup I have for testing purposes of dual WAN with failover. I have to do this in a lab environment to prove the concept before I can do this for a client and have their site taken down.

                                On "Router 1" in the diagram, I can physically disconnect that ethernet cable to the pfSense WAN and the pfSense WILL failover to the OPT WAN (WAN2); however, as noted in the diagram, when I create a firewall rule on "Router 1" to block any/all Internet traffic the pfSense does not see this... it thinks it can still ping its monitor IP even though the client PC and the pfSense ping tool cannot ping the monitor IP. In essence, the pfSense is failing over for physical loss but NOT packet loss.

                                Hope this may add some clarity too.

                                ![Dual WAN Test.jpg](/public/imported_attachments/1/Dual WAN Test.jpg)
                                ![Dual WAN Test.jpg_thumb](/public/imported_attachments/1/Dual WAN Test.jpg_thumb)

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                                • R
                                  rober1sf
                                  last edited by

                                  Anyone??

                                  I'd like to get the pfSense working… just for proof of concept, I tried the exact same network schema setup with a Cisco RV042 Dual WAN router and it worked beautifully with about 10 min of setup.

                                  Please help.

                                  Thanks,

                                  Steve

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                                  • S
                                    srk3461
                                    last edited by

                                    @rober1sf:

                                    Here is my General Setup…

                                    Also, I cannot find the checkbox for gateway switching.

                                    Hopefully these screenshots help; please let me know if another shot would help.

                                    THANKS!

                                    That b'cos you're looking at the wrong menu. It's under System -> Advanced -> Misc " Allow default gateway switching"
                                    Give this thread a read  http://forum.pfsense.org/index.php/topic,64612.msg350227.html#msg350227
                                    I've explained fail-over clearly in there. Good Luck!

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                                    • R
                                      rober1sf
                                      last edited by

                                      I found gateway switching but checking that box hasn't made this work either.

                                      Also, srk3461, I think I've done what your other article says to do… What am I doing wrong? Do I need to have all 3 groups and LAN rules even if I'm NOT load balancing?

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                                      • K
                                        kathampy
                                        last edited by

                                        First make it work with a single pfSense box with two public IP WAN interfaces so you understand exactly how to configure pfSense. Then build your (unnecessarily) complex network around it.

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                                        • K
                                          kejianshi
                                          last edited by

                                          Nothing works better for fail-over than two of the same ISP…

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                                          • K
                                            kathampy
                                            last edited by

                                            @kejianshi:

                                            Nothing works better for fail-over than two of the same ISP…

                                            …from the same modem.

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