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    Cannot access pfsense from certain pcs

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D
      Deadringers
      last edited by

      @johnpoz:

      Yeah assuming what people do normally means what ass u me :)

      If using pfsense as dns, makes sense to use IP since what if pfsense is not working correctly.. I'm thinking they are trying https and some of there boxes are not likely the cert or not seeing crl, etc.

      Really helpful to know what error they are getting vs vague "cannot access the web interface"

      As to no proxy – Did he actually verify in the browser settings?  Doubt it to be honest.

      Quite possible machines are all infected running their web traffic through some proxy on the net ;)  We really have NOTHING to work with here.

      see my post below for the error I am getting.

      and with regards to the proxy.
      Yes I am sure as I set the PCs up.  Thanks for your concern and condescending tone however it really helps.  8)

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        And are you using HTTPS?

        I have the same error - because I am not running on https

        But use http and works fine

        minesameerror.png
        minesameerror.png_thumb
        worksgui.png
        worksgui.png_thumb

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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        • D
          Deadringers
          last edited by

          yes I only use HTTPS

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            Well for some reason your browser doesn't like the cert, but I would think that would be a different error.  Or can not get there for some reason..  Have you tried http, its quite possible your not actually using https ;)  Which would seem like a logical thing to verify.

            Have you sniffed at pfsense to see if request gets there?  You have any odd lan firewall rules?

            You get the same type of error in different browser?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            • D
              Deadringers
              last edited by

              @johnpoz:

              Well for some reason your browser doesn't like the cert, but I would think that would be a different error.  Or can not get there for some reason..  Have you tried http, its quite possible your not actually using https ;)  Which would seem like a logical thing to verify.

              Have you sniffed at pfsense to see if request gets there?  You have any odd lan firewall rules?

              You get the same type of error in different browser?

              It is using https 100% sure.

              http has the same effect - no gui access.
              and just to test I even put in a LAN  rule to allow all traffic everywhere while testing this out.  no change

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              • D
                Deadringers
                last edited by

                @Deadringers:

                @johnpoz:

                Well for some reason your browser doesn't like the cert, but I would think that would be a different error.  Or can not get there for some reason..  Have you tried http, its quite possible your not actually using https ;)  Which would seem like a logical thing to verify.

                Have you sniffed at pfsense to see if request gets there?  You have any odd lan firewall rules?

                You get the same type of error in different browser?

                It is using https 100% sure.

                http has the same effect - no gui access.
                and just to test I even put in a LAN  rule to allow all traffic everywhere while testing this out.  no change

                And yes tested it on IE…same thing

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                • D
                  doktornotor Banned
                  last edited by

                  @Deadringers:

                  and just to test I even put in a LAN  rule to allow all traffic everywhere while testing this out.  no change

                  Errr… and the rules in place before would be?! Diagnostics - States - Reset states or reboot.

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                  • D
                    Deadringers
                    last edited by

                    @doktornotor:

                    @Deadringers:

                    and just to test I even put in a LAN  rule to allow all traffic everywhere while testing this out.  no change

                    Errr… and the rules in place before would be?! Diagnostics - States - Reset states or reboot.

                    well by default I don't allow all kinds of traffic out - no point.

                    rebooted the firewall already…did it again and still no access apart from the same 3 PCs!

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                    • D
                      doktornotor Banned
                      last edited by

                      Well, I'd suggest to post the rules and producing some basic diagnostics, such as ping/traceroute to the pfS IP, since we obviously are getting nowhere and there's apparently a lot of information hidden behind the scenes. Also there are these logs available on the firewall for a good reason.  :-*

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        Did you sniff at pfsense? diag packet capture, or simple tcpdump from ssh or console.

                        This is what I would do to verify traffic actually gets there.

                        Again - maybe I missed it..  You can route your internet traffic through pfsense - just not load the web gui?

                        As dok mentions – lets see pings, traceroute and the sniff at pfsense showing the connection from your browser..  Until we verify that pfsense saw the request and answered.. Its a browser/pc issue where the traffic never even gets to pfsense.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                        • D
                          Deadringers
                          last edited by

                          @johnpoz:

                          Did you sniff at pfsense? diag packet capture, or simple tcpdump from ssh or console.

                          This is what I would do to verify traffic actually gets there.

                          Again - maybe I missed it..  You can route your internet traffic through pfsense - just not load the web gui?

                          As dok mentions – lets see pings, traceroute and the sniff at pfsense showing the connection from your browser..  Until we verify that pfsense saw the request and answered.. Its a browser/pc issue where the traffic never even gets to pfsense.

                          Right I don't understand what it's doing here… TCP dump:

                          14:17:18.703735 ARP, Request who-has 192.168.0.254 tell 192.168.0.22, length 46
                          14:17:22.061901 IP 192.168.0.180 > 192.168.0.254: ICMP echo request, id 16488, seq 1, length 64
                          14:17:23.061233 IP 192.168.0.180 > 192.168.0.254: ICMP echo request, id 16488, seq 2, length 64
                          14:17:24.060639 IP 192.168.0.180 > 192.168.0.254: ICMP echo request, id 16488, seq 3, length 64
                          14:17:25.060269 IP 192.168.0.180 > 192.168.0.254: ICMP echo request, id 16488, seq 4, length 64
                          14:17:26.059758 IP 192.168.0.180 > 192.168.0.254: ICMP echo request, id 16488, seq 5, length 64
                          14:17:37.275390 IP 192.168.0.198.59671 > 192.168.0.254.80: Flags [SEW], seq 3141690413, win 8192, options [mss 8960,nop,wscale 8,nop,nop,sackOK], length 0
                          14:17:37.275799 IP 192.168.0.198.59671 > 192.168.0.254.80: Flags [.], ack 1145112448, win 525, length 0
                          14:17:37.318563 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [SEW], seq 775419729, win 8192, options [mss 8960,nop,wscale 8,nop,nop,sackOK], length 0
                          14:17:37.318819 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [SEW], seq 4237069878, win 8192, options [mss 8960,nop,wscale 8,nop,nop,sackOK], length 0
                          14:17:37.318948 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [.], ack 3506288764, win 525, length 0
                          14:17:37.319084 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [.], ack 2176993790, win 525, length 0
                          14:17:37.319222 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [P.], ack 1, win 525, length 156
                          14:17:37.319560 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [P.], ack 1, win 525, length 156
                          14:17:44.080156 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.2, length 46
                          14:17:52.552522 IP 192.168.0.198.59671 > 192.168.0.254.80: Flags [F.], seq 0, ack 1, win 525, length 0
                          14:17:52.552778 IP 192.168.0.198.59671 > 192.168.0.254.80: Flags [.], ack 2, win 525, length 0
                          14:17:53.265557 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.30, length 46
                          14:18:07.304040 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:07.306002 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:07.604903 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:07.607890 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:08.203665 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:08.204678 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:09.403167 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:09.404194 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:11.803351 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:11.809324 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:14.367613 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.141, length 46
                          14:18:16.598579 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:16.606623 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [F.], seq 156, ack 1, win 525, length 0
                          14:18:21.253366 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.30, length 46
                          14:18:22.295438 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [.], ack 1, win 525, length 1
                          14:18:22.304426 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [.], ack 1, win 525, length 1
                          14:18:26.200000 IP 192.168.0.198.59672 > 192.168.0.254.443: Flags [R.], seq 157, ack 1, win 0, length 0
                          14:18:26.201967 IP 192.168.0.198.59673 > 192.168.0.254.443: Flags [R.], seq 157, ack 1, win 0, length 0
                          14:18:29.997006 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.200, length 46
                          
                          
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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator
                            last edited by

                            I only see one way traffic there..  I assume 192.168.0.198 is your client that is not working..  Who is .180 sending the pings?

                            From that trace pfsense at 192.168.0.254 is not answering anybody i only see traffic going to it - no answers.

                            If you notice when I ping it.. or hit it via http there is an answer

                            08:27:24.849369 IP 192.168.1.100 > 192.168.1.253: ICMP echo request, id 1, seq 824, length 40
                            08:27:24.849445 IP 192.168.1.253 > 192.168.1.100: ICMP echo reply, id 1, seq 824, length 40

                            08:27:15.925462 IP 192.168.1.100.55443 > 192.168.1.253.80: tcp 0
                            08:27:15.925704 IP 192.168.1.253.80 > 192.168.1.100.55443: tcp 0

                            I don't even see it answering arps for its IP?

                            4:18:14.367613 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.141, length 46
                            14:18:21.253366 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.30, length 46
                            14:18:29.997006 ARP, Request who-has 192.168.0.254 (00:0c:29:e0:65:b7) tell 192.168.0.200, length 46

                            Where are the answers?

                            like this
                            08:27:20.418236 ARP, Request who-has 192.168.1.253 tell 192.168.1.8, length 46
                            08:27:20.418238 ARP, Reply 192.168.1.253 is-at 00:50:56:00:00:02, length 28

                            So 00:0c:29, what virtual machines are involved here - is pfsense running on VM?  00:0c:29 is vmware.

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                            • K
                              kejianshi
                              last edited by

                              I have seen mine hang like that before - but only when the WAN wasn't getting an internet connection.  Are you connected to the internet?
                              I also would not put it beyond the realm of possibility that all of your non-working machines are infected.  Think about it.  If they were infected and all your traffic was getting proxied, they would have no way to proxy back to your web gui.

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                              • D
                                Deadringers
                                last edited by

                                The capture was only capturing traffic in 1 direction - my mistake.

                                And I fix the issue.

                                it was to do with my esxi host and the FW LAN interface having an incorrect MTU.

                                I use jumbo frames throughout (apart from those 3 machines as 2 are on wireless and 1 is on a switch which does not allow jumbo frames) so they always sent small / fragmented packets to the Firewall.

                                But the others were probably sending oversized frames which the interface on the ESXI host wasn't configured for.

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                                • K
                                  kejianshi
                                  last edited by

                                  Probably your first line of this post should have been "My pfsense is in esxi".

                                  Is it working now?

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                                  • D
                                    Deadringers
                                    last edited by

                                    @kejianshi:

                                    Probably your first line of this post should have been "My pfsense is in esxi".

                                    Is it working now?

                                    yep fixed.

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                                    • D
                                      Deadringers
                                      last edited by

                                      Thanks for the help all :)

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                                      • K
                                        kejianshi
                                        last edited by

                                        Well - Thats an interesting problem you had there.

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                                        • D
                                          doktornotor Banned
                                          last edited by

                                          @Deadringers:

                                          @kejianshi:

                                          Probably your first line of this post should have been "My pfsense is in esxi".

                                          Is it working now?

                                          yep fixed.

                                          Good. Enjoy pfSense. :D

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            Yup interesting issue.. Made so because of the original lack of information about network and setup. ;)

                                            Some basics of the setup, what flavor of pfsense being run, hardware its on.  Running nonstandard frame size is a biggy if you ask me.  They have yet to be adopted by IEEE have they?

                                            I personally don't see the point with jumbo on most local networks, more overhead and issues with setting it up than performance gains in your typical lan.  And if your running good nics with LSO doesn't that kind of remove the whole benefit of less cpu work, etc.

                                            They might be useful on a segment designed to move data, like a storage or backup segment.. But normal everyday user traffic - IMHO they are just more hassle than they are worth.

                                            But glad we finally got your issues sorted.

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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