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    One week vouchers expire in less than 24h

    Scheduled Pinned Locked Moved Captive Portal
    25 Posts 10 Posters 5.7k Views
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Sorry.  No idea where to go from there.

      I just changed the timeout on a test system and the vouchers still test fine.

      Just guessing now…  You're positive about the math for the voucher duration?  I get 262,800 minutes for 6 months.

      Your system clock isn't like 2015 or something right?

      Do you remote syslog?  Has the portalauth log wrapped since you started seeing this?  Anything in there?

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

      1 Reply Last reply Reply Quote 0
      • M
        miichael
        last edited by

        I'm desperate. The most important thing for me would be how to reset the vouchers. Do you know any way?

        The math is right 280 000 min., the date is also right. The portalauth.log reports the fault (sued and expired vouchers) about 15:40.

        The syslog says around this time:

        
Nov 11 15:13:28 pfsense kernel: arp: 192.168.123.176 moved from 02:0f:b5:38:26:ba to 84:a6:c8:38:26:ba on bge0
Nov 11 15:15:45 pfsense check_reload_status: Synching vouchers
Nov 11 15:15:48 pfsense check_reload_status: Syncing firewall
Nov 11 15:15:54 pfsense check_reload_status: Synching vouchers
Nov 11 15:15:56 pfsense check_reload_status: Syncing firewall
Nov 11 15:16:16 pfsense check_reload_status: Synching vouchers
Nov 11 15:16:18 pfsense check_reload_status: Syncing firewall
Nov 11 15:16:26 pfsense kernel: arp: 192.168.123.168 moved from 02:0f:b5:3b:c3:9d to 5c:8d:4e:3b:c3:9d on bge0
Nov 11 15:21:06 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 12 Connection reset by peer
Nov 11 15:21:26 pfsense check_reload_status: Synching vouchers
Nov 11 15:21:28 pfsense check_reload_status: Syncing firewall
Nov 11 15:22:10 pfsense kernel: arp: 192.168.123.176 moved from 84:a6:c8:38:26:ba to 02:0f:b5:38:26:ba on bge0
Nov 11 15:22:34 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 16 Connection reset by peer
Nov 11 15:23:05 pfsense kernel: arp: 192.168.123.176 moved from 02:0f:b5:38:26:ba to 84:a6:c8:38:26:ba on bge0
Nov 11 15:28:11 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 12 Connection reset by peer
Nov 11 15:30:45 pfsense kernel: arp: 192.168.123.176 moved from 84:a6:c8:38:26:ba to 02:0f:b5:38:26:ba on bge0
Nov 11 15:32:22 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 18 Connection reset by peer
Nov 11 15:34:03 pfsense kernel: arp: 192.168.123.173 moved from 5c:8d:4e:3b:c3:9d to 02:0f:b5:3b:c3:9d on bge0
Nov 11 15:34:08 pfsense kernel: arp: 192.168.123.168 moved from 5c:8d:4e:3b:c3:9d to 02:0f:b5:3b:c3:9d on bge0
Nov 11 15:34:24 pfsense check_reload_status: Synching vouchers
Nov 11 15:34:27 pfsense check_reload_status: Synching vouchers
Nov 11 15:34:27 pfsense check_reload_status: Syncing firewall
Nov 11 15:34:29 pfsense check_reload_status: Syncing firewall
Nov 11 15:36:57 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 16 Connection reset by peer
Nov 11 15:38:01 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 12 Connection reset by peer
Nov 11 15:49:38 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 12 Connection reset by peer
Nov 11 15:54:01 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 12 Connection reset by peer
Nov 11 15:57:57 pfsense kernel: arp: 192.168.123.107 moved from 40:b0:fa:c8:2f:1f to 02:0f:b5:c8:2f:1f on bge0
Nov 11 15:59:52 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 12 Connection reset by peer
Nov 11 16:02:26 pfsense lighttpd[93478]: (connections.c.137) (warning) close: 12 Connection reset by peer

        This doesn't seem to me very unsual. I seem los, again. Any hint please?

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          Doesn't have anything to do with expired vouchers but it looks like you have IP address conflicts all over the place.

          Sorry.  No idea how to reactivate vouchers - if it's even possible.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

          1 Reply Last reply Reply Quote 0
          • M
            miichael
            last edited by

            The conflicts may be a result of multiple use of a voucher on different computers in my network.

            I'll put the topic "reset of vouchers" as a new topic - there is maybe someone not reading our topic.

            Thanks for reading
            Michael

            1 Reply Last reply Reply Quote 0
            • O
              orangetek
              last edited by

              I am also getting this problem after changing the hard timeout value from empty to some number. I am using 2.2.3. A temporary fix is to remove the hard timeout value.

              1 Reply Last reply Reply Quote 0
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