Blank User Account Box at User Manager



  • Hi,

    I'm using pfsense 2.1.3

    Before the restore I have 3 user accounts when accessing pfsense.

    But my backup config only have 2 user accounts.

    After the restore, the two user account were restored and 1 blank user account box.

    I tried clicking the delete button on the side of the blank user account box but it can't be deleted.

    How can I delete the blank user box?

    Thanks



  • Hello.

    If you know how to handle 'vi' and you are willing to some editing yourself:

    Open an SSH (or telnet) session.
    Menu option '8'.
    Type
    viconfig
    Search (the / command)
    <user>After <user>your 3 users are listed.
    You will find blocks like these:

                    <user><scope>user</scope>
                            <password>$1$gCcbspuL$p4826wPDU6L.sLRdRMnTe.</password>
                            <md5-hash>5b1c3d3c1151d0871c5d6c976f6c3dd0</md5-hash>
                            <nt-hash>2b82dcea585d64175b21294b06057649</nt-hash>
                            <name>101</name>
    
                            <expires><authorizedkeys><ipsecpsk><uid>2002</uid></ipsecpsk></authorizedkeys></expires></user> 
    

    Delete everything concerning the user that shows up blanc.
    Save and quit.
    (with Escape : w q + enter)

    Maybe you should restart pfSense.
    Add you third user.

    Btw: can you list the details about this third user - as I did above ? What's so special about it , Strange characters ?</user></user>



  • I had this exact case a few months ago and yes, it was a user with a missing slash or something like that in the XML.


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