Blank User Account Box at User Manager

[richard316]

Hi,

I'm using pfsense 2.1.3

Before the restore I have 3 user accounts when accessing pfsense.

But my backup config only have 2 user accounts.

After the restore, the two user account were restored and 1 blank user account box.

I tried clicking the delete button on the side of the blank user account box but it can't be deleted.

How can I delete the blank user box?

Thanks

[Gertjan]

Hello.

If you know how to handle 'vi' and you are willing to some editing yourself:

Open an SSH (or telnet) session.
Menu option '8'.
Type
viconfig
Search (the / command)
<user>After <user>your 3 users are listed.
You will find blocks like these:

                <user><scope>user</scope>
                        <password>$1$gCcbspuL$p4826wPDU6L.sLRdRMnTe.</password>
                        <md5-hash>5b1c3d3c1151d0871c5d6c976f6c3dd0</md5-hash>
                        <nt-hash>2b82dcea585d64175b21294b06057649</nt-hash>
                        <name>101</name>

                        <expires><authorizedkeys><ipsecpsk><uid>2002</uid></ipsecpsk></authorizedkeys></expires></user> 

Delete everything concerning the user that shows up blanc.
Save and quit.
(with Escape : w q + enter)

Maybe you should restart pfSense.
Add you third user.

Btw: can you list the details about this third user - as I did above ? What's so special about it , Strange characters ?</user></user>

[KOM]

I had this exact case a few months ago and yes, it was a user with a missing slash or something like that in the XML.