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    Blank User Account Box at User Manager

    Scheduled Pinned Locked Moved webGUI
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    • R
      richard316
      last edited by

      Hi,

      I'm using pfsense 2.1.3

      Before the restore I have 3 user accounts when accessing pfsense.

      But my backup config only have 2 user accounts.

      After the restore, the two user account were restored and 1 blank user account box.

      I tried clicking the delete button on the side of the blank user account box but it can't be deleted.

      How can I delete the blank user box?

      Thanks

      1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan
        last edited by

        Hello.

        If you know how to handle 'vi' and you are willing to some editing yourself:

        Open an SSH (or telnet) session.
        Menu option '8'.
        Type
        viconfig
        Search (the / command)
        <user>After <user>your 3 users are listed.
        You will find blocks like these:

                        <user><scope>user</scope>
                                <password>$1$gCcbspuL$p4826wPDU6L.sLRdRMnTe.</password>
                                <md5-hash>5b1c3d3c1151d0871c5d6c976f6c3dd0</md5-hash>
                                <nt-hash>2b82dcea585d64175b21294b06057649</nt-hash>
                                <name>101</name>
        
                                <expires><authorizedkeys><ipsecpsk><uid>2002</uid></ipsecpsk></authorizedkeys></expires></user> 
        

        Delete everything concerning the user that shows up blanc.
        Save and quit.
        (with Escape : w q + enter)

        Maybe you should restart pfSense.
        Add you third user.

        Btw: can you list the details about this third user - as I did above ? What's so special about it , Strange characters ?</user></user>

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • KOMK
          KOM
          last edited by

          I had this exact case a few months ago and yes, it was a user with a missing slash or something like that in the XML.

          1 Reply Last reply Reply Quote 0
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