Sometimes captive portal does not allow navigation even though the login is ok

[paoloc]

I have a captive portal with pfsense 2.1.5 64bit, connected to the freeradius server on the same machine, with the packet 2.1.12_1/2.2.5_3 pkg v1.6.10  installed.
Sometimes the captive portal does not allow navigation even though the login is ok.
I have looked the log and there isn't any anomaly  I find only the message login ok.  This istance can reach 5200 user contemporary It's possible that they are too much?

can anyone help me
thanks a lot
Paolo

[jhochwald]

@paoloc:

This istance can reach 5200 user contemporary It's possible that they are too much?

Hi,

First of all: Where are the users? In the XML config or in a separate database?

[paoloc]

The users are store in an active directory database which is interrogate by the radius server;
The 5200 contemporary users are the max number of users contemporary logged in  in the instance.

[jhochwald]

@paoloc:

The users are store in an active directory database which is interrogate by the radius server;
The 5200 contemporary users are the max number of users contemporary logged in  in the instance.

That should work!
I Know a implementation with more users in an LDAP Backend.
Did you trace the traffic between you pfSense and your backend? The response time could be the key.
Do you query a single server? This server might answer to slow.

[paoloc]

In this case, is it possibile to set the time delay on captive portal to force it to waiting the response

Best regards
Paolo

[jhochwald]

@paoloc:

In this case, is it possibile to set the time delay on captive portal to force it to waiting the response

Check the Max Request Timeout Value in the FreeRADIUS Settings ;-)