SARG: Cannot set the locale LC_ALL to the environment variable

[LynnJackson]

I am unable to generate reports from sarg and get the following error message when I entered sarg in command prompt

SARG: Cannot set the locale LC_ALL to the environment variable

I also get this message under view report

Error: Could not find report index file.
Check and save sarg settings and try to force sarg schedule.

I went to the following Posts and tried the steps other users were getting.

https://forum.pfsense.org/index.php?topic=62988.msg353080#msg353080
https://forum.pfsense.org/index.php?topic=68063.msg372331#msg372331
https://forum.pfsense.org/index.php?topic=47765.msg494346#msg494346

PFSense      2.1.5 x64
squid   2.7.9 pkg v.4.3.4
squidGuard  1.4_4 pkg v.1.9.10

Please Help

[thusitha]

I was also face this problem.And I found the solution.This is a common problem if you are connecting remotely, so the solution is to not forward your locale. Therefore Edit /etc/ssh/ssh_configin your local machine with this. Comment SendEnv LANG LC_* line. Then go to your remote machine and start sarg with```
sarg -x

[KOM]

rm -rf /usr/local/sarg-reports
ln -s /usr/pbi/sarg-amd64/local/sarg-reports /usr/local/sarg-reports

This will fix the missing index file error.