Unable to access web ui



  • Hi,

    I'm rather new to pfSense. I was given a pfsense small 2 (model:sml-20081-D), and whenever I try to connect to the webui (through 192.168.1.1), I'm presented with a page which is completely irrelevant to pfSense; it shows a splash page which was personally configured by the previous owner.
    The IP i get is 192.168.255.x with the default gateway being 192.168.255.1. If I try to connect to 192.168.255.1 through a browser, I get a "page cannot be found" error.

    I've tried to reset the device to factory defaults by inserting a paper clip in the reset button slot for about a minute however it fails to have an effect.

    Is there any other way to access the device or reset this device to factory defaults ?

    Many thanks in advance.

    J



  • @josephborg07:

    Is there any other way to access the device or reset this device to factory defaults ?

    To use pfSense, you should do something better then that.
    Right now, you have something that look likes pfSEnse - but it isn't.
    What about reset to default at last, re-flash/reinstall at best, if that is possible with your … "small 2".



  • Thanks for your reply Gertjan.

    Any instructions which I can follow to flash the device and completely start the setup of pfsense from scratch would be greatly appreciated.

    For any clarification about the device, I only found it in this link https://www.applianceshop.eu/review/product/list/id/17/category/12/?___store=fr&___from_store=en

    Many thanks in advance.
    J


  • Banned



  • The link was just to show the model. Mine is is actually pf sense





  • Banned

    The answer is still the same. Put a clean image on the box.



  • Thanks for your reply. I've tried to connect through console and only got a black blank screen, and eventually prompts an error which prevents me from accessing the device through console too.
    How can I access the pfsense device ?
    I know that seems relatively stupid, however I'm still picking up on pfsense and familiarizing myself with linux.

    Thanks in advance,

    J


  • Banned

    No. You remove the CF card from the Alix box and use a reader to write the image.



  • Just for info : "Windows" is not "MAC OS" is not "Linux" is not "FreeBSD".
    pfSense has a FreeBSD kernel.



  • I resolved this by pressing enter when the blank console screen appeared. Doing so loaded the command line interface.

    As lame as it sounds, I'm posting this with the hope to help beginners such as myself should they face such struggles.

    Thanks for all your efforts to help out.
    J


  • Banned

    You resolved what by pressing enter?  "page cannot be found"? Kindy unlikely…



  • When connecting through the console port, I was getting a blank black screen. When I pressed enter I was provided with the command line interface (still through console). From the console I then made the necessary changes which allowed me to provide myself with access to the web interface


  • Banned

    Hmmm… and the original issue was exactly what? (No, not asking about the press Enter PEBKAC.)



  • I couldn't access the web interface for configuration.


  • Banned

    I was trying to find out how did you solve that original issue, so that eventually this thread could be useful for someone. I guess time to give up.



  • @josephborg07:

    When connecting through the console port, I was getting a blank black screen. When I pressed enter I was provided with the command line interface (still through console). From the console I then made the necessary changes which allowed me to provide myself with access to the web interface

    I often find the same thing, that the console goes in to a 'screen-saving' mode and doesn't display anything. With pfSense and Linux in general, I typically use the arrow keys to wake a machine up, in the interest of avoiding submitting a command when I don't mean to (just in case, not like I leave half finished commands just lying around!).

    setterm -blank 0
    ```will disable this in Linux (Ubuntu), but I can't find anything similar with pfSense myself.
    
    Best of luck getting used to your new toys, it's well worth it in the long term.

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