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Unable to access web interface after adding user

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  • O
    Oyabi
    last edited by May 6, 2015, 2:02 PM

    Hi,
    I have a pfsense in 2.0.2 and when I try to add a new user the web interface becomes unavailable and my user is not add to the list.
    Have you any idea how can i resolve this please ?

    Best regards.

    1 Reply Last reply Reply Quote 0
    • D
      doktornotor Banned
      last edited by May 6, 2015, 2:04 PM

      By installing some supported version?

      1 Reply Last reply Reply Quote 0
      • N
        NickM
        last edited by May 6, 2015, 2:13 PM

        @Oyabi:

        Hi,
        I have a pfsense in 2.0.2 and when I try to add a new user the web interface becomes unavailable and my user is not add to the list.
        Have you any idea how can i resolve this please ?

        Best regards.

        Do you see any error in the logs while trying to add a new user?
        Can you still do anything in console while web gui gets stuck?

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        • O
          Oyabi
          last edited by May 7, 2015, 7:13 AM

          I have only this in my log :

          May 6 15:48:44 apinger: Error while feeding rrdtool: Broken pipe
          May 6 15:48:37 php: /system_usermanager.php: Tried to remove user but got user pw instead. Bailing.
          May 6 15:48:35 php: : Creating rrd update script

          Have you any idea ?
          Best regards.

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          • D
            Derelict LAYER 8 Netgate
            last edited by May 7, 2015, 7:15 AM

            2.0.2 is so old.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • G
              Gertjan
              last edited by May 7, 2015, 7:37 AM

              The good news is here : https://github.com/pfsense/pfsense/commits/master/usr/local/www/system_usermanager.php?page=2
              It was repaired !!!!

              Because you are the only person who supports of this version, I advise to have a look at the 'commits' and see how it was done.
              I can't remember this issue ….

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

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              • O
                Oyabi
                last edited by May 7, 2015, 1:18 PM

                Thank you guys. I will take a look.

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