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    Ring video doorbell behind PFsense firewall?

    Scheduled Pinned Locked Moved Firewalling
    28 Posts 13 Posters 16.3k Views
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Reset which router?

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • A
        A.Bursell
        last edited by

        @Derelict:

        Reset which router?

        I have only ever needed to reset the pfSense router at my parents house. That is the only place it sometimes doesn't work. Works great from my house (same network as ring) and great from cell data.

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          Not running anything like squid there? It should just be an outbound connection to ring I figure.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • A
            A.Bursell
            last edited by

            @Derelict:

            Not running anything like squid there? It should just be an outbound connection to ring I figure.

            Nothing else, just the basics. I think about the most I have configured is using Google DNS for clients. Actually using it for IPv4 and IPv6. But otherwise pfSense is pretty much how it installed. No changes to firewall or anything else that I recall. Which is why it's strange that it works great most of the time, but will occasionally seem to get hung up and require a reboot to get the app back up to speed.

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              Yeah. there is nothing that rebooting the firewall would clear there.

              It could be something with IPv6. If a device thinks it has IPv6 it will generally try to use that first. If it is broken it will fall back to IPv4 if available. That is a common cause of things that "take 30 seconds to load."

              That is where I could concentrate at first.

              It also sounds like you might be double-NAT there. Should work but might also be a place to look.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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              • A
                A.Bursell
                last edited by

                Oh good idea, I hadn't really thought about IPv6. I don't have it on my home network and everything works even with my unavoidable multi-NAT setup. My parents have Comcast (no double-NAT, modem in bridge mode and Netgear as AP) and it has IPv6. I didn't really think I had to do anything since pfSense just worked so all I did was add Google DNS. Maybe I'll play with it more. I don't really know much about it but sounds like it's time to learn.

                Thanks for your help!

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                • T
                  tonykakkar Banned
                  last edited by tonykakkar

                  This post is deleted!
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                  • T
                    timleibovich
                    last edited by

                    FYI, I was able to get this to work by disabling my DNS Resolver and enabling the DNS Forwarder service instead. I didn't need to add any additional Firewall rules or NAT/PAT rules since all of the connections are initiated outbound.

                    I don't have a good idea what about the DNS Resolver the Ring was incompatible with, but wanted to put this out there so if others want, they can track down the cause.

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