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    Centurylink PPPoE Fiber setup

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      brunoforestier
      last edited by

      Just purchased the SG-1100 and am trying to configure it to my Centurylink Fiber ONT. My existing router (Nighthawk R7000) connects fine to the ONT using very similar settings as the guide below:

      https://ratil.life/pfsense-with-centurylink-1gb-fiber/

      Following that guide, I can't get a successful WAN connection from the SG-1100. The system logs are pretty vague (PPPoE connection timeout) as it retries perpetually over and over.

      I tried modifying the system log configs to show "raw output" but the logs still look non-descript.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Doesn't look that complex. Can we see your current Interfaces > Assignment?

        Steve

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        • B
          brunoforestier @stephenw10
          last edited by

          @stephenw10 sg1100-PPPconfig.png sg1100-interfaces-vlans.png sg1100-interfaces-assignments.png

          Assignment config, PPP config, and VLAN config

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ok, you need to use VLAN 201 for the PPPoE session.

            So the WAN assignment needs to look like: PPPOE0(mvneta0.201)

            Then, because you are going via the 1100's internal switch, you need to configure that to trunk VLAN 201 between the internal port and the external WAN port like:

            Screenshot from 2021-09-09 23-40-47.png

            Steve

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            • B
              brunoforestier @stephenw10
              last edited by

              @stephenw10 Thanks for the replies. After applying those changes, my WAN interface is now down. I hope these screenshots help us.sg1100-interfaces-assignments-v2.png sg1100-status-interfaces-v2.png sg1100-interfaces-switch-vlans-v2.png

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That looks correct, other than the fact your WAN shows as down.

                Check the ppp logs, is it trying to connect and failing?

                Steve

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                • B
                  brunoforestier @stephenw10
                  last edited by

                  @stephenw10 Yeah, same non-descript logs as always

                  Jan 4 16:59:00 pfSense ppp[14776]: [wan_link0] LCP: Down event
                  Jan 4 16:59:00 pfSense ppp[14776]: [wan_link0] Link: reconnection attempt 8178 in 4 seconds
                  Jan 4 16:59:04 pfSense ppp[14776]: [wan_link0] Link: reconnection attempt 8178
                  Jan 4 16:59:04 pfSense ppp[14776]: [wan_link0] PPPoE: Connecting to ''
                  Jan 4 16:59:13 pfSense ppp[14776]: [wan_link0] PPPoE connection timeout after 9 seconds
                  Jan 4 16:59:13 pfSense ppp[14776]: [wan_link0] Link: DOWN event
                  Jan 4 16:59:13 pfSense ppp[14776]: [wan_link0] LCP: Down event
                  Jan 4 16:59:13 pfSense ppp[14776]: [wan_link0] Link: reconnection attempt 8179 in 3 seconds
                  Jan 4 16:59:16 pfSense ppp[14776]: [wan_link0] Link: reconnection attempt 8179
                  Jan 4 16:59:16 pfSense ppp[14776]: [wan_link0] PPPoE: Connecting to ''
                  Jan 4 16:59:25 pfSense ppp[14776]: [wan_link0] PPPoE connection timeout after 9 seconds
                  Jan 4 16:59:25 pfSense ppp[14776]: [wan_link0] Link: DOWN event
                  Jan 4 16:59:25 pfSense ppp[14776]: [wan_link0] LCP: Down event
                  Jan 4 16:59:25 pfSense ppp[14776]: [wan_link0] Link: reconnection attempt 8180 in 4 secon

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    So no replies at all. Are you sure VLAN 201 is correct? Or that the modem is not tagging it already?

                    Steve

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                    • B
                      brunoforestier @stephenw10
                      last edited by

                      @stephenw10 Got the WAN port working, everything is great now. I had to disconnect the old router from the ONT (I had been doing that previously and I'm certain that was not part of my original problem, which you have helped me solve).

                      Thank you!

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