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    Netgate 3100 - Kernel Error in Logs

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • R
      renegade
      last edited by

      Hello,

      From time to time I can see an error in the logs:

      Oct 7 19:25:39	kernel		ahcich0: stopping AHCI engine failed
      Oct 7 19:25:39	kernel		(ada0:ahcich0:0:0:0): Retrying command, 3 more tries remain
      Oct 7 19:25:39	kernel		(ada0:ahcich0:0:0:0): CAM status: Command timeout
      Oct 7 19:25:39	kernel		(ada0:ahcich0:0:0:0): WRITE_FPDMA_QUEUED. ACB: 61 40 00 c3 2c 40 00 00 00 00 00 00
      Oct 7 19:25:39	kernel		ahcich0: is 00000000 cs 001ffe00 ss 001ffff8 rs 001ffff8 tfd 40 serr 00000000 cmd 00718317
      Oct 7 19:25:39	kernel		ahcich0: Timeout on slot 3 port 0
      

      Why is there that error and is it a problem?

      Can there be a problem with my 3100 Unit?
      It is upgraded with a SSD.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes, it could be a bad SSD. It could also be a timing at boot or something like a power saving setting.
        Does it appear repeatedly?

        Steve

        R 1 Reply Last reply Reply Quote 0
        • R
          renegade @stephenw10
          last edited by

          @stephenw10 Only once every couple of days

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Just a random in the system log? Or at boot in the same place?

            I assume it has just started doing that? Or at least it didn't do it initially?

            Steve

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            • R
              renegade @stephenw10
              last edited by

              @stephenw10 Random in system log. not at boot yet.
              I filtered it in the system logs.
              It started after switch to the SSD.
              Should the SSD be replaced?

              Sep 13 13:06:06	snmpd	41129	disk_OS_get_disks: adding device 'ada0' to device list
              Sep 18 12:12:01	kernel		ada0 at ahcich0 bus 0 scbus0 target 0 lun 0
              Sep 18 12:12:01	kernel		ada0: <TS128GMTS830S R0427GN1> ACS-3 ATA SATA 3.x device
              Sep 18 12:12:01	kernel		ada0: Serial Number G540610146
              Sep 18 12:12:01	kernel		ada0: 600.000MB/s transfers (SATA 3.x, UDMA6, PIO 8192bytes)
              Sep 18 12:12:01	kernel		ada0: Command Queueing enabled
              Sep 18 12:12:01	kernel		ada0: 122104MB (250069680 512 byte sectors)
              Sep 18 12:12:26	snmpd	44432	disk_OS_get_disks: adding device 'ada0' to device list
              Sep 18 12:16:08	snmpd	12260	disk_OS_get_disks: adding device 'ada0' to device list
              Sep 22 13:36:31	kernel		(ada0:ahcich0:0:0:0): WRITE_FPDMA_QUEUED. ACB: 61 40 c0 c2 2c 40 00 00 00 00 00 00
              Sep 22 13:36:31	kernel		(ada0:ahcich0:0:0:0): CAM status: Command timeout
              Sep 22 13:36:31	kernel		(ada0:ahcich0:0:0:0): Retrying command, 3 more tries remain
              Sep 24 06:01:01	kernel		(ada0:ahcich0:0:0:0): WRITE_FPDMA_QUEUED. ACB: 61 40 c0 c2 2c 40 00 00 00 00 00 00
              Sep 24 06:01:02	kernel		(ada0:ahcich0:0:0:0): CAM status: Command timeout
              Sep 24 06:01:02	kernel		(ada0:ahcich0:0:0:0): Retrying command, 3 more tries remain
              Sep 27 17:07:52	kernel		(ada0:ahcich0:0:0:0): WRITE_FPDMA_QUEUED. ACB: 61 40 80 fa 16 40 00 00 00 00 00 00
              Sep 27 17:07:52	kernel		(ada0:ahcich0:0:0:0): CAM status: Command timeout
              Sep 27 17:07:52	kernel		(ada0:ahcich0:0:0:0): Retrying command, 3 more tries remain
              Sep 28 16:41:02	snmpd	66634	disk_OS_get_disks: adding device 'ada0' to device list
              Oct 7 08:09:55	kernel		(ada0:ahcich0:0:0:0): WRITE_FPDMA_QUEUED. ACB: 61 40 80 c3 2d 40 00 00 00 00 00 00
              Oct 7 08:09:55	kernel		(ada0:ahcich0:0:0:0): CAM status: Command timeout
              Oct 7 08:09:55	kernel		(ada0:ahcich0:0:0:0): Retrying command, 3 more tries remain
              Oct 7 19:25:39	kernel		(ada0:ahcich0:0:0:0): WRITE_FPDMA_QUEUED. ACB: 61 40 00 c3 2c 40 00 00 00 00 00 00
              Oct 7 19:25:39	kernel		(ada0:ahcich0:0:0:0): CAM status: Command timeout
              Oct 7 19:25:39	kernel		(ada0:ahcich0:0:0:0): Retrying command, 3 more tries remain
              
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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yes, I would replace that. It's possible the controller just doesn't like that SSD but either way those errors are bad.

                R 1 Reply Last reply Reply Quote 0
                • R
                  renegade @stephenw10
                  last edited by

                  @stephenw10 Thank you. removed the ssd and went back to the eMMC. Unfortunately I had to reinstall it as boot did not boot from eMMC anymore.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    For future reference, when you reinstall it sets the boot env to the chosen install media. It is possible to set that manually from the uboot prompt though. For example:

                    setenv bootcmd 'run setLED; run emmcboot;'
                    saveenv
                    reset
                    

                    You would only ever need to do that if for some reason you need to change boot media without reinstalling.

                    Steve

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