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    Status -> Monitoring shows no activity

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K Offline
      kevindd992002 @Gertjan
      last edited by kevindd992002

      @gertjan said in Status -> Monitoring shows no activity:

      @kevindd992002 said in Status -> Monitoring shows no activity:

      and see if that issue goes away.

      On that specific Firefox install : don't wait forever.
      Delete the exception you made for the pfSense cert on that Firefox device.
      Access pfSense again, create a new exception, and you'll be fine.

      Yup, it's all done.

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        So there is no RRD data shown at all, for any time period?

        That makes it look more like it's unable to read the files but I'd expect to see errors logged if that were the case. Possibly there was data and graphs for longer periods before you reset the RRD files?
        Can you restore the config into something local to test that?

        Otherwise you could try force installing the rrdtool pkg. Iy's possible something was damaged there though it appears to be writing them correctly still.

        Steve

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        • K Offline
          kevindd992002 @stephenw10
          last edited by kevindd992002

          @stephenw10 said in Status -> Monitoring shows no activity:

          So there is no RRD data shown at all, for any time period?

          That makes it look more like it's unable to read the files but I'd expect to see errors logged if that were the case. Possibly there was data and graphs for longer periods before you reset the RRD files?
          Can you restore the config into something local to test that?

          Otherwise you could try force installing the rrdtool pkg. Iy's possible something was damaged there though it appears to be writing them correctly still.

          Steve

          Before the RRD data reset:

          • data is available in Status -> RRD Summary
          • quality monitoring data/graph is available for past gateways
          • no other monitoring data/graphs available; flat line and no values

          Sure, I can do that tomorrow to a pfsense VM and see what happens. If I restore a config on a brand new install of pfsense on a VM, how does it know how to map the config interfaces to the virtual interfaces of the VM?

          When I take the a backup of the config, do I include RRD data?

          What is the command again to force install a pkg in pfsense? I know apt in Debian but don't have experience in FreeBSD.

          The only non-official thing I've done with this pfsense install was to install the WireGuard package (by Christian) when it was not yet available in the package repository.

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            It would be: pkg install -f rrdtool

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG Offline
              Gertjan @stephenw10
              last edited by

              Before re installing : here is something to do :

              Together with the rrd files in /var/db/rrd/ you'll find a file called "updaterrd.sh".
              The content is pretty straight forward, this is the file that collects the stats, and add them to the rrd files.

              No need to edit this file, as it gets regenerated when an interface gets added, removed, or a gateway gets added etc.

              Use the forum search button, and look for "updaterrd.sh" : you'll find more posts with "no monitoring stats".

              Check the date and time of the updaterrd.sh file.
              Change some settings on an interface or gateway.
              Check that the file was updated.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              K 1 Reply Last reply Reply Quote 0
              • K Offline
                kevindd992002 @Gertjan
                last edited by kevindd992002

                @gertjan said in Status -> Monitoring shows no activity:

                updaterrd.sh

                Before changing some settings on a gateway:

                35de2902-f081-4763-a127-aff8e8d124e3-image.png

                After changing some settings on an interface:

                6bf9d178-2f5a-4b5d-90ea-632572e93a82-image.png

                So yeah, it looks like it did change as expected. However, when I tried changing the monitor IP of my WAN gateway earlier, the file was not updated. What does that tell us?

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  That the update script is being written out when changes to the gateway are made.

                  But we already know the rrd file themselves are being updated. So either they are being updated with garbage (or all 0s) or they are not being read correctly.

                  Did you try re-installing the rrdtools package?

                  Steve

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                  • K Offline
                    kevindd992002 @stephenw10
                    last edited by

                    @stephenw10 said in Status -> Monitoring shows no activity:

                    That the update script is being written out when changes to the gateway are made.

                    But we already know the rrd file themselves are being updated. So either they are being updated with garbage (or all 0s) or they are not being read correctly.

                    Did you try re-installing the rrdtools package?

                    Steve

                    Sorry, I forgot to mention that yes I did try reinstalling the rrdtools package and it didn't really make any difference.

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Might just be time to re-install then.

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                      • K Offline
                        kevindd992002 @stephenw10
                        last edited by

                        @stephenw10 said in Status -> Monitoring shows no activity:

                        Might just be time to re-install then.

                        Argh, ok. I'm assuming it's better to not include RRD data in the backup, right? Besides, there isn't much data anyway because I had already reset it.

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Yeah, I would omit it. I very rarely include that data as it makes working with the config file difficult.

                          Steve

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                          • K Offline
                            kevindd992002 @stephenw10
                            last edited by

                            I haven't gotten the time yet to reinstall pfsense but when I checked recently the problem seems to have fixed itself. There was no update or anything so I don't know what really happened.

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, well that's odd! ๐Ÿ˜‰

                              It 'feels' like some clock/timestamp issue. Hard to see what though. The data files looked good IIRC.

                              Steve

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                              • K Offline
                                kevindd992002 @stephenw10
                                last edited by

                                @stephenw10 said in Status -> Monitoring shows no activity:

                                Hmm, well that's odd! ๐Ÿ˜‰

                                It 'feels' like some clock/timestamp issue. Hard to see what though. The data files looked good IIRC.

                                Steve

                                Yeah, most probably. I'll leave it at this and move on, at least for now. Hopefully, it doesn't come back.

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