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An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save

General pfSense Questions
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  • K
    kevindd992002 @stephenw10
    last edited by Oct 20, 2021, 11:54 AM

    @stephenw10 I'm also getting this issue and I'm not really using pfblocker (as I use pihole). How do we troubleshoot this one?

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    • S
      stephenw10 Netgate Administrator
      last edited by Oct 20, 2021, 12:52 PM

      Do you have pfBlocker installed?

      Do you have ACB set to periodic backups or on config change?

      One of those is triggering the backup on the hour which is when we see spike loading on the server. At any time it will be far less loaded and you're unlikely to ever hit that.

      Steve

      K 1 Reply Last reply Oct 20, 2021, 1:24 PM Reply Quote 0
      • K
        kevindd992002 @stephenw10
        last edited by Oct 20, 2021, 1:24 PM

        @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

        Do you have pfBlocker installed?

        Do you have ACB set to periodic backups or on config change?

        One of those is triggering the backup on the hour which is when we see spike loading on the server. At any time it will be far less loaded and you're unlikely to ever hit that.

        Steve

        No, I don't have pfblocker installed. I have ACB set to periodic backups like so:

        login-to-view

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        • S
          stephenw10 Netgate Administrator
          last edited by Oct 20, 2021, 3:21 PM

          That something you changed recently? You can see it tried and failed there at 02:00.

          Steve

          K 1 Reply Last reply Oct 20, 2021, 3:26 PM Reply Quote 0
          • K
            kevindd992002 @stephenw10
            last edited by Oct 20, 2021, 3:26 PM

            @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

            That something you changed recently? You can see it tried and failed there at 02:00.

            Steve

            That's the thing, I didn't change this recently. It doesn't add up. I checked the backups and they are all tagged with a 2AM timestamp daily. I checked my other pfsense box with the following schedule and it too had 2AM backups daily:

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            • S
              stephenw10 Netgate Administrator
              last edited by Oct 20, 2021, 4:23 PM

              Install the Cron package, check the cron table.

              K 1 Reply Last reply Oct 20, 2021, 4:26 PM Reply Quote 0
              • K
                kevindd992002 @stephenw10
                last edited by Oct 20, 2021, 4:26 PM

                @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

                Install the Cron package, check the cron table.

                Aha! I forgot that I already have the Cron package installed and it does show the acb backup set at 2AM:

                login-to-view

                So then why is it not consistent with the ACB UI section?

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                • S
                  stephenw10 Netgate Administrator
                  last edited by Oct 20, 2021, 6:50 PM

                  Mmm, that's odd. Try re-saving the ACB settings, does that remove it?

                  Is this the same firewall that is unable to graph RRD data?

                  Steve

                  K 2 Replies Last reply Oct 20, 2021, 10:41 PM Reply Quote 0
                  • K
                    kevindd992002 @stephenw10
                    last edited by Oct 20, 2021, 10:41 PM

                    @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

                    Mmm, that's odd. Try re-saving the ACB settings, does that remove it?

                    Is this the same firewall that is unable to graph RRD data?

                    Steve

                    I'll try that.

                    The one having the internal server error issue notification, yes, it's the same firewall. However, my other pfsense box has the same inconsistent backup period issue as this one but doesn't have the internal server issue.

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                    • K
                      kevindd992002 @stephenw10
                      last edited by Oct 21, 2021, 2:47 AM

                      @stephenw10 Re-saving the ACB settings fixed the inconsistent schedule on both boxes.

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