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    An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save

    General pfSense Questions
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    • K
      kevindd992002 @stephenw10
      last edited by

      @stephenw10 I'm also getting this issue and I'm not really using pfblocker (as I use pihole). How do we troubleshoot this one?

      c755bc13-2d9f-40c4-b2ad-42bd6cfb632a-image.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Do you have pfBlocker installed?

        Do you have ACB set to periodic backups or on config change?

        One of those is triggering the backup on the hour which is when we see spike loading on the server. At any time it will be far less loaded and you're unlikely to ever hit that.

        Steve

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        • K
          kevindd992002 @stephenw10
          last edited by

          @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

          Do you have pfBlocker installed?

          Do you have ACB set to periodic backups or on config change?

          One of those is triggering the backup on the hour which is when we see spike loading on the server. At any time it will be far less loaded and you're unlikely to ever hit that.

          Steve

          No, I don't have pfblocker installed. I have ACB set to periodic backups like so:

          379443c2-418e-405b-897e-899e21ae2f69-image.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            That something you changed recently? You can see it tried and failed there at 02:00.

            Steve

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            • K
              kevindd992002 @stephenw10
              last edited by

              @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

              That something you changed recently? You can see it tried and failed there at 02:00.

              Steve

              That's the thing, I didn't change this recently. It doesn't add up. I checked the backups and they are all tagged with a 2AM timestamp daily. I checked my other pfsense box with the following schedule and it too had 2AM backups daily:

              abd26334-502f-4c61-be33-795234080c67-image.png

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Install the Cron package, check the cron table.

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                • K
                  kevindd992002 @stephenw10
                  last edited by

                  @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

                  Install the Cron package, check the cron table.

                  Aha! I forgot that I already have the Cron package installed and it does show the acb backup set at 2AM:

                  0a2de105-ca57-4627-aff8-48c0e74abd48-image.png

                  So then why is it not consistent with the ACB UI section?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Mmm, that's odd. Try re-saving the ACB settings, does that remove it?

                    Is this the same firewall that is unable to graph RRD data?

                    Steve

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                    • K
                      kevindd992002 @stephenw10
                      last edited by

                      @stephenw10 said in An error occurred while uploading your pfSense configuration to https://acb.netgate.com/save:

                      Mmm, that's odd. Try re-saving the ACB settings, does that remove it?

                      Is this the same firewall that is unable to graph RRD data?

                      Steve

                      I'll try that.

                      The one having the internal server error issue notification, yes, it's the same firewall. However, my other pfsense box has the same inconsistent backup period issue as this one but doesn't have the internal server issue.

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                      • K
                        kevindd992002 @stephenw10
                        last edited by

                        @stephenw10 Re-saving the ACB settings fixed the inconsistent schedule on both boxes.

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