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    PPPoE network connection loss. Restart required

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      TommyP1894 @stephenw10
      last edited by

      @stephenw10 Ah, that's a shame!

      Unfortunately I don't - had ordered this NIC through eBay on recommendation.

      Is a replacement the only solution? Presumably driver updates won't resolve this /can't be installed?

      Kind regards,
      Tom

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        You can try the alternative Realtek driver. In 2.5.2 do this: https://forum.netgate.com/post/962889

        Steve

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          TommyP1894 @stephenw10
          last edited by

          @stephenw10 I think I've managed to do that via 'Diagnostics' > 'Command Prompt'. Then I executed the 2 lines of code and rebooted as mentioned, although nothing really happened after this was put through: echo 'if_re_load="YES"' >> /boot/loader.conf.local

          I've then gone onto the Boot Logs and these are the only Realtek related options on there. Assuming it's on Status > System Logs > OS Boot

          re0: <RealTek 8168/8111 B/C/CP/D/DP/E/F/G PCIe Gigabit Ethernet> port 0xe000-0xe0ff mem 0xfea04000-0xfea04fff,0xfea00000-0xfea03fff irq 36 at device 0.0 on pci2

          hdacc1: <Realtek ALC221 HDA CODEC> at cad 0 on hdac1
          hdaa1: <Realtek ALC221 Audio Function Group> at nid 1 on hdacc1
          pcm4: <Realtek ALC221 (Analog 2.0+HP/2.0)> at nid 20,33 and 24,27 on hdaa1
          pcm5: <Realtek ALC221 (Front Analog Headphones)> at nid 26 on hdaa1

          Kind regards,
          Tom

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Mmm, I would definitely run those are the command line so you can see all the output.

            You should see the driver version reported in the logs if it loaded. You might see an error if it didn't load for some reason.

            Check the line is correctly in the file: /boot/loader.conf.local

            Steve

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              TommyP1894 @stephenw10
              last edited by

              @stephenw10 Hi Steve,

              Apologies, where is /boot/loader.conf.local located? I'm not very clued up.

              If it's not listing the driver version in there, where's the correct place to run the commands you mentioned in the other thread?

              Much appreciated,
              Tom

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                /boot/loader.conf.local is the location. 😉

                Ok you need to access the command line interface. That means either using the console dircetly and connecting to the firewall via SSH.

                https://docs.netgate.com/pfsense/en/latest/hardware/connect-to-console.html

                When you connect you will see the console menu:
                https://docs.netgate.com/pfsense/en/latest/config/console-menu.html

                You choose option 8 to access the shell where you can run commands dircetly.
                For example:

                [21.05.1-RELEASE][root@pfSense.home.arpa]/root: cat /boot/loader.conf.local
                cat: /boot/loader.conf.local: No such file or directory
                

                On that box there is no .local file because I don't need to have any custom loader values set.
                You can run cat /boot/loader.conf.local from Diag > Command Prompt in the gui safely since it's a single command with a fixed output.

                Steve

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                • T
                  TommyP1894 @stephenw10
                  last edited by

                  @stephenw10 Belter! It's now currently on re0: version:1.96.04 so hopefully that alleviates it.

                  In regard to a replacement should this not work (Dell Intel i350-T4), do you have any suggestions? I wasn't able to fully utilise the ports as I couldn't get network connections to them. I wanted to run a 2nd access point that'd be used as a VPN initally but it seems a bit too technical thus far.

                  I really appreciate the help you've provided on this, and my previous post from a few months ago. I'm extremely grateful.

                  Kind regards,
                  Tom

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Cool. Yes an i350-T4 should work. Is that still in the box? Run ifconfig and make sure all 4 interfaces show up.

                    Steve

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                    • T
                      TommyP1894 @stephenw10
                      last edited by

                      @stephenw10 The -350-T4 is the one I installed initially on recommendation! I have no backup option currently

                      I've attached the notepad with the details, all of them seem to show up and I'm hoping this now stays up without requiring a reboot. If that's the case, then I'll probably start work on trying to get that 2nd access point going (and inevitably end up back here)

                      Kind regards,
                      Tom
                      ifconfig.txt

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That output looks fine for the igb NICs. You might want to disable hardware checksum offloading in Sys > Adv > Networking. That will apply it globally. It should be fine on the Intel NICs but has been known to give problems on other hardware, like the Realtek.

                        You appear to have bridged igb2 and igb3 they have IP addresses in different subnets which looks wrong.

                        Steve

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