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    Netgate-SG4860

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • B
      Bama
      last edited by

      Got a call from a user who has a SG-4860 wanting to change ISP. Doesn't have the password and person who installed it isn't any help. Is there a way to reset password without clearing unit? I realize the unit is several years old also. Can it be updated ? I've never worked with this product. Any suggestions are welcome.

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @Bama
        last edited by johnpoz

        @bama can they connect to the console.. If so then sure, unless a console password was also set.. Most likely not

        I have a 4860, while its a few years old.. Its still quite viable hardware..

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          You can still get in if the console is password protected, it's just trickier.

          https://docs.netgate.com/pfsense/en/latest/troubleshooting/locked-out.html

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

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