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    Slow download speeds

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K Offline
      kenttec
      last edited by

      Hey all, I'm having issues with download speeds, I have an esxi R620 in a data center so have no hands on available unfortunately. Im seeing very slow speeds on a 100/100Mb static IP connection. Downloads are at 20Mb. I'm using VMXNET 3 adapters for WAN & LAN, pfsense spec is 2 cpu an 4gb ram. Any ideas are welcome

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        The most common cause there is that the link is hard set to 100Mb-full and the pfSense end is set to autoselect. In that situation it can fall back to a default connection, probably 100M-Half in your case, and you see dramatically reduced throughput.
        When it's running as a VM like that it can be much harder to diagnose because the hypervisor hides the link speed and errors from pfSense.

        Steve

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        • K Offline
          kenttec @stephenw10
          last edited by

          @stephenw10 Hi Stephen, really appreciate your response! Whilst waiting, I asked the data center to replace ethernet cables etc just in case. Is there a way for me to force 100mb full duplex without losing connectivity to esxi/pfsense etc?

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            You would probably have to do that in ESXi unless the NIC is passed though to pfSense. Which it isn't since it appears as VMXNET.
            Doing so may break the connection. Whatever it's connected to may fail to link once auto-select negotiation is disabled. It's impossible to say. However if the other end is already set to 100M fixed the NIC in ESXi should also be.

            Steve

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            • K Offline
              kenttec @stephenw10
              last edited by

              @stephenw10 NIC_1.PNG Resources.PNG pfsense WAN.PNG

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                I'm not that familiar with ESXi, is that showing it's linked at 100M-FD or it's set to that?

                If it was linked at that I'd expect to see ~100Mbps though it. If it;s set to that and the other end of that link is set to auto-select it's probably fallen back to half-duplex resulting in the speed you see.

                Steve

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                • K Offline
                  kenttec
                  last edited by

                  Hi Stephen

                  Seems as though auto-negotiate is disabled on the esxi and Im unable to select 100Mb in the pfsense gui, only auto select is an option. Maybe I toggle the esxi link speed to 1000Mb????

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                  • K Offline
                    kenttec @stephenw10
                    last edited by

                    @stephenw10 I have it set to that (100Mb, full), the options are:

                    Auto
                    1000Mb, full
                    100Mb, half
                    100Mb, full
                    10Mb, half
                    10Mb, full

                    Shall I try adjusting to auto?

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      If whatever the ESXi box is connected to is a 1G link set to auto then that should also be set it ESXi.
                      If the other end of that link is, for some reason, not set as auto then the ESXi NIC should match.
                      I would expect to still see some connection if you set it to auto and the other side is set to 100M but that's not guaranteed.
                      Is there some reason it's set to 100M-FD now?

                      Do you have any out-of-band connectivity to reverse that setting if it fails to link?

                      I expect that to be set as auto unless there's good reason not to though.

                      Steve

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                      • K Offline
                        kenttec @stephenw10
                        last edited by

                        @stephenw10 Hi Steve, this is great advice, thanks! Ill ask the data center guys what the port is set to, Im certain itll be auto but better make sure. The reason it was set to 100Mb is becuase when I was tetsing at my office before it was installed at the DC, 100Mb full was the only way i could get connectivity via my WAN port, this must be because thats the setting on my office WAN port.

                        Thanks for the info!!!

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Yeah, better to be safe. If it fails to link and you have no other access you could be in for a trip to the DC!

                          If you can query the link status in ESXi that would be interesting. I expect to find it's linked at 100-Half Duplex. That would show the other end is set to auto almost certainly.

                          Steve

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                          • K Offline
                            kenttec @stephenw10
                            last edited by

                            @stephenw10 Ill let you know how i get on, thanks again!

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                            • K Offline
                              kenttec @kenttec
                              last edited by

                              @kenttec Hi Stephen, just got this response from DC: "It's set to auto/auto but is coming up at 100Mbps Half-duplex "

                              Ill set my esxi WAN port to auto and cross my fingers

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                              • K Offline
                                kenttec
                                last edited by

                                All sorted, the esxi WAN port is set to auto and Im now seeing 100/100Mb, thank you soooo much for your help, I didnt lose connectivity for long either, no visit to DC required :)

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                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Aha, nice! 👍

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