Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Hotplug event on backup interface resets connections

    Scheduled Pinned Locked Moved General pfSense Questions
    20 Posts 3 Posters 1.6k Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • GertjanG Offline
      Gertjan @ed-tech
      last edited by

      @edmond said in Hotplug event on backup interface resets connections:

      that is my backup internet that is doing that hotplug

      You mean : a 'backup' WAN interface that resets, and it influences states on the other interfaces ( primary WAN) ?

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      E 1 Reply Last reply Reply Quote 0
      • E Offline
        ed-tech @Gertjan
        last edited by

        @gertjan yes, even if i check mark the Disable Gateway Monitoring and Disable Gateway Monitoring Action on Backup interface it still reset the connections on Primary Interface

        1 Reply Last reply Reply Quote 0
        • stephenw10S Online
          stephenw10 Netgate Administrator
          last edited by

          The only time you see that caused by software is if you;re running Snort/Suricata in in-line mode and it restarts. Are running either?
          It still shouldn't reset states though.

          Steve

          E 1 Reply Last reply Reply Quote 0
          • E Offline
            ed-tech @stephenw10
            last edited by

            @stephenw10 no, i dont have any packege installed not sure why is doing that, is it beacuse i changed the interface name?

            1 Reply Last reply Reply Quote 0
            • stephenw10S Online
              stephenw10 Netgate Administrator
              last edited by

              If you changed the interface name it would do that because it would reapply all the interface properties including the link speed/type. But it would only do it once when you actually made the change.

              Steve

              E 1 Reply Last reply Reply Quote 0
              • E Offline
                ed-tech @stephenw10
                last edited by

                @stephenw10 its doing every time that my backup router keeps rebooting by itself. I am waiting for my service provider to change the router but i want to see if there is a bug somewhere in the pfsense, because it doesnt make sense to me to reset all connection because of something that is doing my backup interface, no sure if you guys can test in your enviroment

                1 Reply Last reply Reply Quote 0
                • stephenw10S Online
                  stephenw10 Netgate Administrator
                  last edited by

                  Ah, OK so it really is loosing link on that interface. That explains the logs you're seeing.

                  But we still wouldn't expect it to lose states on other interfaces when that happens.

                  Does it actually reset the states? If you look at the Status > Monitoring graphs for states use do you see them drop to zero?

                  Steve

                  E 1 Reply Last reply Reply Quote 0
                  • E Offline
                    ed-tech @stephenw10
                    last edited by

                    @stephenw10 i just restarted the router that is on the backup interface and i got ping timeout also the phone calls droped and i did not have internet for like 10 seconds, the time that i did reboot was 15:28:00 ,here is the screenshotScreenshot_20211124-163155_AnyDesk.jpg

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Online
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, well it's certainly loosing some states. The averaging is probably hiding the exact number.

                      How many states do you have using the backup WAN normally? Before you rebooted it?

                      Steve

                      E 1 Reply Last reply Reply Quote 0
                      • E Offline
                        ed-tech @stephenw10
                        last edited by

                        @stephenw10 i did restart the pfsense and now i dont have that issue anymore, maybe i had to restart pfsense after i did change the interface name of the backup internet i am not sure. I also tried now to uncheck the Disable Gateway Monitoring because i want to receive notification if my backup internet has issue but if i uncheck it will reset all connections if my backup internet has issue, i think it should not do that because the Disable Gateway Monitoring Action is checked but if check mark the Disable Gateway Monitoring i dont have issue now.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S Online
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, weird!
                          Take the win and move on.... 😉

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.