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    Can't access the specific website after configuration in Netgate Pfsense

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T Offline
      Tiger 0
      last edited by

      Can't access my.anydesk.com after configuration in Netgate Pfsense, can anyone help me, where do I start looking to get back access again?

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG Offline
        Gertjan @Tiger 0
        last edited by Gertjan

        @tiger-0

        Just tested :

        6e7fa893-5ed2-4f75-9971-790f87a247de-image.png

        Since I don't know anything about your setup, I can tell you what's mine : default settings, and it will work.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          @tiger-0 said in Can't access the specific website after configuration in Netgate Pfsense:

          after configuration in Netgate Pfsense

          After what configuration exactly?

          T 1 Reply Last reply Reply Quote 0
          • T Offline
            Tiger 0 @stephenw10
            last edited by

            @stephenw10 We use a default configuration, i was able to access again the website but now I can't connect again. What could be the problem here?

            Thank you

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG Offline
              Gertjan @Tiger 0
              last edited by

              @tiger-0 said in Can't access the specific website after configuration in Netgate Pfsense:

              What could be the problem here?

              Don't take my question wrong, but : how should we know ?

              For example, does the host name resolve ?

              b2c25c93-ac0b-4373-8355-cc684582addc-image.png

              Can you ping the host name ? Can you ping the IP 138.201.173.252 ?

              ea0ef518-f233-4c5d-9aed-f378ba6ecf06-image.png

              Looks like the host is somewhere in Germany :

              traceroute to 138.201.173.252 (138.201.173.252), 64 hops max, 40 byte packets
               1  192.168.10.1 (192.168.10.1)  0.778 ms  0.351 ms  0.364 ms
               2  80.10.239.117 (80.10.239.117)  8.110 ms  9.101 ms  9.254 ms
               3  ae119-0.ncbor202.rbci.orange.net (80.10.154.10)  26.951 ms  26.929 ms  26.84 5 ms
               4  ae42-0.nipoi202.rbci.orange.net (193.252.100.30)  31.844 ms  55.471 ms  48.8 37 ms
               5  * 193.252.137.14 (193.252.137.14)  26.370 ms  26.535 ms
               6  ae-26.a00.parsfr05.fr.bb.gin.ntt.net (129.250.66.141)  29.471 ms  27.023 ms  26.499 ms
               7  ae-14.r21.parsfr04.fr.bb.gin.ntt.net (129.250.2.70)  39.564 ms  29.157 ms  27.192 ms
               8  ae-11.r21.frnkge13.de.bb.gin.ntt.net (129.250.5.26)  36.987 ms  548.770 ms  1036.858 ms
               9  ae-8.r01.frnkge13.de.bb.gin.ntt.net (129.250.6.51)  37.091 ms  37.146 ms  36.995 ms
              10  213.198.82.130 (213.198.82.130)  39.688 ms  39.676 ms  39.485 ms
              11  core23.fsn1.hetzner.com (213.239.252.38)  42.600 ms
                  core24.fsn1.hetzner.com (213.239.252.42)  41.701 ms
                  core23.fsn1.hetzner.com (213.239.252.38)  54.206 ms
              12  spine3.cloud2.fsn1.hetzner.com (213.239.239.134)  81.651 ms  61.454 ms  42.313 ms
              13  * * *
              14  16335.your-cloud.host (49.12.27.170)  41.932 ms  41.961 ms  41.716 ms
              15  * * *
              

              If able, set up a VPN and try again.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Yup, we need more information to even start guessing. How exactly is it failing?

                If you're running a default config though there's not much to go wrong.

                Steve

                T 1 Reply Last reply Reply Quote 0
                • T Offline
                  Tiger 0 @stephenw10
                  last edited by

                  @stephenw10 Hi,

                  Sharing the screesnshot of the configuration in this temp link https://we.tl/t-7nJ3hozyy0
                  Also the ping and traceroute results.

                  ping.PNG traceroute.PNG

                  Hoping that you could help me.

                  GertjanG 1 Reply Last reply Reply Quote 0
                  • GertjanG Offline
                    Gertjan @Tiger 0
                    last edited by

                    @tiger-0

                    The IPv4 is ok. So resolving - DNS, works fine.

                    The traceroute also 'knows' there is an end point.

                    The (a) reasons you can not connect : your WAN IP isn't accepted.
                    You can exclude this reasons very easily : change your WAN IP ..... or use a VPN.

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      OK, so you have Squid running in transparent mode. That's certainly not default.

                      Does it connect OK without Squid?

                      Steve

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • GertjanG Offline
                        Gertjan @stephenw10
                        last edited by

                        @stephenw10 said in Can't access the specific website after configuration in Netgate Pfsense:

                        so you have Squid running

                        Wt*** ?!?

                        @Tiger-0

                        Couldn't you just post images like :

                        4bb56e1f-30f2-47c1-951a-4d6e6a7b721b-image.png

                        The issue would have been solved in a couple of seconds. That is, for us.
                        For you it would have been solved after you know how it set up 'Squid'.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        1 Reply Last reply Reply Quote 0
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