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    XG-7100 - 21.05.2-RELEASE (amd64) - strange problem with dhcp connection through switches

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    • J
      jjufl
      last edited by

      Thanks you very much for quick reply, I will check that

      1 Reply Last reply Reply Quote 0
      • J
        jjufl
        last edited by

        We have done a lot to fix (e.g. restore default configuration, reinstall pfSense Plus https://docs.netgate.com/pfsense/en/latest/solutions/xg-7100/reinstall-pfsense.html) unfortunately the problem persists (dhcp problems on the B side of our network) We finally replaced the devices on the Fujitsu Futro Terminal with the latest version of Pfsense for the community and we don't have this problem, so ... do you think it could be a hardware problem on the XG -7100? maybe we should send this machine for warranties

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          I'm unsure what you did there exactly. You replaced the XG-7100 with CE running on a different device?

          It's extremely unlikely to be a hardware problem what only effects DHCP. I can't think of any way it could fail like that. It's almost certainly a config issue and probably with the switch/lagg since that's unique to the 7100.

          Can we see the current 7100 config you are testing with?

          Steve

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          • J
            jjufl
            last edited by

            That's right, I replaced XG-7100 device with Pfsense Plus to device Fujitsu with Pfsense CE and dhcp works in B segment of the network
            Now on the XG-7100 it is default configuration after we reinstall pfsense look like that:

            switch_vlans.jpg switch_ports.jpg interfaces_vlans.jpg interfaces_laggs_edit.jpg interfaces_laggs.jpg interface_assigments.jpg firewall_lans.jpg dhcp_lan.jpg

            We tested only LAN 1 part and on B side we still cant get the IP adress from pfsense.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              The only other thing that can sometimes cause an issue is that because the Eth ports are connected via the switch they all share the same MAC address. If more than one is connected to the remote switch that can cause a problem for some switches. That would still effect both static and dhcp IPs though.

              Try running a packet capture on the LAN to see if the DHCP requests are arriving.

              Steve

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              • J
                jjufl
                last edited by

                Thanks for the tip Steve, I'll check it out.

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                • J
                  jjufl
                  last edited by

                  We did some other test, we seted on outsite switch vlan untaged but we still cant get ip adress from dhcp on B side devices. What it looks like on graph(more specyphic info about ifra):
                  Untitled Diagram.drawio (1).png
                  We think we will need to replace this devices to other to implement pfsense system in our newtwork.
                  Thanks for you time it.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    I would not expect the Linksys switch to have VLAN 4091 defined at all. If you have it set as untagged there it might be tagging the traffic coming in in which case it will also need to be set on the port connecting to the KVM. Is that the case? Or is the KVM configured to handle VLAN 4091 directly?

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jjufl @stephenw10
                      last edited by

                      Maybe I presented it a bit wrong, but between the two switches where the tunnel(ISP management this point) is, we don't have vlans so on kvm server there are not vlan setting

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        OK so neither the Linksys switch nor the KVM server is aware of vlan 4091?

                        Then I would expect it to work. Were you able to try running a packet capture on the 7100 for the DHCP requests?

                        Steve

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jjufl @stephenw10
                          last edited by

                          That's right. For Linksys and kvm that is transparent. I did test, thats looks like on switch there is a dhcp request from kvm machine but it not response from pfsense.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            That's running a pcap on lagg0.4091 on pfSense?

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jjufl @stephenw10
                              last edited by

                              We caught packets on the pfsense lan interface, but they were only DHCPDISCOVER packets.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ok, but importantly it was on lagg0.4091? The LAN is assigned as lagg0.4091?

                                If you captured them on lagg0 for example they may have been incorrectly tagged.

                                If you are seeing the DHCP requests on LAN however the DHCP server should respond unless the requests are somehow invalid. I would expect to see errors in the dhcp log though if that were the case.

                                Do you see a state opened on the LAN for those requests? Perhaps they are being blocked by the firewall somehow?

                                Steve

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