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    Xfinity - Comcast - Static IP Issue

    Scheduled Pinned Locked Moved General pfSense Questions
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    • DenverDesktopsSupportD
      DenverDesktopsSupport
      last edited by

      I have the static from Comcast and it has been entered into the WAN interface on the Netgate. That is the issue as it is not working.

      A 1 Reply Last reply Reply Quote 0
      • A
        akuma1x @DenverDesktopsSupport
        last edited by

        @denverdesktopssupport And how about the gateway info? Did you put that into pfsense?

        What happens if you plug a PC (laptop) directly into the Comcast modem? Do you get an IP address and DNS from the modem? Can the laptop browse the internet?

        You're missing something here, this works either using DHCP from the Comcast modem, or using the static settings (all of them) setup into pfsense.

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        • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
        • DenverDesktopsSupportD
          DenverDesktopsSupport
          last edited by

          Configuring my LAN interface with the public static IP provided by Comcast, gets me online. It does not want to pass through to the PFsense WAN interface.

          ? stephenw10S 2 Replies Last reply Reply Quote 0
          • ?
            A Former User @DenverDesktopsSupport
            last edited by

            @denverdesktopssupport Could you test? and publish logs (so we can help you better)

            I would like it to be more specific, explain how each thing is physically connected, ok?

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            • stephenw10S
              stephenw10 Netgate Administrator @DenverDesktopsSupport
              last edited by

              @denverdesktopssupport said in Xfinity - Comcast - Static IP Issue:

              Configuring my LAN interface with the public static IP provided by Comcast, gets me online.

              The Comcast router LAN?

              Can you connect a laptop directly to9 the CC router when it's in 'bridge mode' and use the static IP?

              This seems like the Comcast device is not correctly configured for your static IP. That doesn't seem that uncommon, there are a number of threads like this. Is this the first time that connection is using a static IP?

              Steve

              DenverDesktopsSupportD 1 Reply Last reply Reply Quote 0
              • DenverDesktopsSupportD
                DenverDesktopsSupport
                last edited by

                Bridged mode doesn't work at all. Passive move is supposedly the correct method of configuration, but that isn't playing nice either. However, yes I can assign the LAN of my laptop the WAN IP address and can connect to the internet.

                I agree, I think something is going on with the Comcast device. The WAN interface connection on the PFsense is pretty straight forward. One thread stated to just turn off DHCP and the firewall off on the Comcast router and that did the trick.

                Going back out tomorrow morning, weather permitting and can hopefully provide more detail if need be.

                Thanks
                DenverDTS

                stephenw10S 1 Reply Last reply Reply Quote 0
                • DenverDesktopsSupportD
                  DenverDesktopsSupport @stephenw10
                  last edited by

                  @stephenw10 and yes, first time using a static IP at this site.

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                  • stephenw10S
                    stephenw10 Netgate Administrator @DenverDesktopsSupport
                    last edited by

                    @denverdesktopssupport said in Xfinity - Comcast - Static IP Issue:

                    However, yes I can assign the LAN of my laptop the WAN IP address and can connect to the internet.

                    Hmm, there really shouldn't be any difference between that and pfSense using it. Other than the MAC address which should be fine with a reboot in between.

                    Steve

                    DenverDesktopsSupportD 1 Reply Last reply Reply Quote 0
                    • DenverDesktopsSupportD
                      DenverDesktopsSupport @stephenw10
                      last edited by

                      @stephenw10 agreed.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Well I'd checking the ARP table for any devices on the WAN. Running a pcap on WAN to see if anything appears there.

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                        • DenverDesktopsSupportD
                          DenverDesktopsSupport
                          last edited by

                          Well not sure exactly what the issue was, but after doing a restore of the PFsense backup, the device is working as expected. WAN port is up, client is happy and earth is back on axis. :)

                          FYI - no need to put the Comcast router in passive mode. Just turn off DHCP/Firewall and Wifi.

                          Thanks for the assistance!!

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                          • S
                            smartinesmir
                            last edited by smartinesmir

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