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Unable to ping google.com but successfully ping 8.8.8.8

DHCP and DNS
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  • ?
    A Former User @apal00
    last edited by Feb 2, 2022, 12:07 AM

    @apal00 said in Unable to ping google.com but successfully ping 8.8.8.8:

    Get DNS Address automatically from ISP.

    Could you show your dasboard I want to see what it shows on the dns server please.

    A 1 Reply Last reply Feb 2, 2022, 1:06 AM Reply Quote 0
    • A
      apal00 @A Former User
      last edited by apal00 Feb 2, 2022, 1:13 AM Feb 2, 2022, 1:06 AM

      @silence 🔒 Log in to view
      I would like to call out that it takes almost a minute to load dashboard🔒 Log in to view

      ? 1 Reply Last reply Feb 2, 2022, 1:17 AM Reply Quote 0
      • ?
        A Former User @apal00
        last edited by A Former User Feb 2, 2022, 1:21 AM Feb 2, 2022, 1:17 AM

        @apal00 and your gateway?

        firewall rules wan and lan ?

        post screenshot please!

        A 1 Reply Last reply Feb 2, 2022, 3:05 AM Reply Quote 0
        • A
          apal00 @A Former User
          last edited by Feb 2, 2022, 3:05 AM

          @silence 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view

          ? 2 Replies Last reply Feb 2, 2022, 1:42 PM Reply Quote 0
          • V
            viragomann @apal00
            last edited by Feb 2, 2022, 10:28 AM

            @apal00 said in Unable to ping google.com but successfully ping 8.8.8.8:

            Diagnostics DNS Lookup
            Host "google.com" could not be resolved.
            DNS Lookup
            Hostname
            google.com
            Timings
            Name server Query time
            127.0.0.1 0 msec
            192.168.10.1 No response

            So pfSense gets no response from the stated DNS server 192.168.10.1.

            The reason won't be on pfSesne. Ensure that the server is responding or set another one in System > General Setup.
            If you want to use another, remove the check at "DNS Server Override".

            J 1 Reply Last reply Feb 2, 2022, 10:39 AM Reply Quote 0
            • J
              johnpoz LAYER 8 Global Moderator @viragomann
              last edited by Feb 2, 2022, 10:39 AM

              @viragomann said in Unable to ping google.com but successfully ping 8.8.8.8:

              set another one in System > General Setup.

              While sure he should get a response from there - out of the box pfsense would resolve, and that server doesnt' matter.

              I would say his wan going offline and not the sendto errors to his pfsense gateway 192.168.10.1 would be more of a clue that his connection isn't even working.

              Its quite possible his upstream router doesn't allow for dns to roots, etc. maybe it is doing dns interception?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

              V 1 Reply Last reply Feb 2, 2022, 10:48 AM Reply Quote 0
              • V
                viragomann @johnpoz
                last edited by Feb 2, 2022, 10:48 AM

                @johnpoz
                Agree. But it's also thinkable that he is running a DNS forwarder, so DNS requests from behind are going to his router.
                I would expect, that he would talking notice if his WAN is going offline.

                J 1 Reply Last reply Feb 2, 2022, 10:54 AM Reply Quote 0
                • J
                  johnpoz LAYER 8 Global Moderator @viragomann
                  last edited by johnpoz Feb 2, 2022, 10:55 AM Feb 2, 2022, 10:54 AM

                  @viragomann said in Unable to ping google.com but successfully ping 8.8.8.8:

                  that he would talking notice if his WAN is going offline.

                  You would think ;) But he made no mention of it other than posting it.. That was just the latest log interies. Nor did he make any mention of changing the default unbound.

                  Ya know something like I changed my unbound to forward, and its not working ;)

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @apal00
                    last edited by A Former User Feb 2, 2022, 1:48 PM Feb 2, 2022, 1:42 PM

                    @apal00 change monitor IP TO 8.8.8.8

                    🔒 Log in to view

                    Disable Ipv6

                    🔒 Log in to view

                    Allow_All_IN WAN

                    Add Rules = Allow * * * * *

                    🔒 Log in to view

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @apal00
                      last edited by Feb 2, 2022, 1:49 PM

                      @apal00 IN DNS SERVER = 8.8.8.8

                      🔒 Log in to view

                      Try Again !

                      A 1 Reply Last reply Feb 2, 2022, 3:08 PM Reply Quote 0
                      • A
                        apal00 @A Former User
                        last edited by Feb 2, 2022, 3:08 PM

                        @silence issue remains after those changes.
                        @viragomann - i've unchecked the DNS Server Override with DNS server set as 8.8.8.8 but no success
                        @johnpoz @viragomann - I did notice that error of sendto 65 error and those are right after the installation. Reason I've ignored those is that I am able to ping 8.8.8.8, 1.1.1.1, 192.168.10.1 and other machines on 192.168.10.1 network. All nslookup requests are failing.
                        I've also noticed that the date & time in log files seem to be incorrect. I believe it is because of the DNS resolution issue again. pfsense is not able to synchronize the clock using ntp service in the general setup
                        🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view 🔒 Log in to view

                        J 1 Reply Last reply Feb 2, 2022, 3:10 PM Reply Quote 0
                        • J
                          johnpoz LAYER 8 Global Moderator @apal00
                          last edited by johnpoz Feb 2, 2022, 3:12 PM Feb 2, 2022, 3:10 PM

                          @apal00 so your forwarding to your upstream router and googledns. But then you asked for 192.168.10.1

                          Try and resolve something like www.google.com or www.cnn.com etc.

                          if those does not resolve when your forwarding - then you have serious issue upstream, etc.

                          BTW having dnssec enabled while forwarding doesn't make a lot of sense, where you forward either does dnssec or it doesn't having that enabled does really nothing. It shouldn't cause you failure to resolve something like www.google.com, but its not a good setting when forwarding.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                          A 1 Reply Last reply Feb 3, 2022, 2:00 AM Reply Quote 0
                          • A
                            apal00 @johnpoz
                            last edited by Feb 3, 2022, 2:00 AM

                            @johnpoz
                            @viragomann
                            @Silence

                            Thank you so much for your support. I am able to resolve this issue. Root cause seems to be related to Intel i225v Intel 2.5G Nic. It seems there is an issue most likely in FreeBSD version used by pfsense 2.5.2. It is not fully supporting this nic card.

                            Steps to resolve this issue:
                            System-->Advanced -->Networking
                            Network Interfaces
                            Hardware Checksum Offloading - I had to check this box. Checking this is to disable hardware checksum offload.

                            Thank you once again,

                            1 Reply Last reply Reply Quote 0
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